Customer Testimonials

"Never had anything but excellent service from Zonal staff".
Phil - Picture House, Sutton Ashfield

“Zonal are frankly miles ahead of the competition. They had a very helpful and honest approach which I found very refreshing. Nothing was too much trouble for Zonal, and they took the attitude that if we had a problem then they had a problem, and they would fix it. Finding a company like that is really quite rare.”
Graeme Wood - Commercial Operations Manager at Sheffield University Union of Students

"100% happy with service". Clare from Fullers told her Operational Manager how excellent Zonal were and that they should switch to using Zonal! Thankfully, Fullers are now with Zonal!
Clare - Old Monk, Winchester

“The system’s stock control and auditing is unbelievably good. Zonal’s system is very flexible so we could set it up to do exactly what we wanted.”
Dave Smith - AMF Bowling’s Internal Audit Manager

“The backup we have received from Zonal has been unfailingly good.”
Eric Short - Newcastle Falcons’ Operation Support Manager

“The training Zonal provided was excellent, and the company has a real problem-solving mentality.”
S. Glossop, Bourne Leisure

"Analyst who took the call was extremely helpful. Our Manager worked for McMullen's before Greene King, and Zonal service has always been excellent. Previous company who supported them before we installed Zonal had major attitude problems. Very happy with Zonal service."
Alex - Mitre, Southampton

"Our manager's contact was with Lisa from Zonal and service was great". "Can't improve on perfection".
Pauline - Hudson Bay, London

Manager does not think we could improve service, as it is excellent.
Trevor - Union Rooms, Plymouth

Manager wished everyone gave the same service as Zonal.
Derek - Moon Under Water, Leeds

“One of the main reasons why we chose Zonal as our EPoS provider was their excellent training packages that could be tailored to suit our needs.”
D Smith, AMF Bowling ltd

Manager said service was perfect, "10 out of 10". "Was very pleased that staff phoned back to make sure the problem had been fixed and that everything was OK".
Karen - Matchmaker, Bow

"Site has never had any problems with service from Zonal. All the staff we have dealt with have been very friendly and efficient. We understand that Helpcentre staff can be busy and appreciate their help".
Manager - Prince of Wales, Chorley

"Analyst today was very friendly, polite and helpful and talked the manager through fixing problems step-by-step. No improvement needed."
Damien - Full Moon, Dudley

“Zonal’s solution had more functionality than the competing products, and was more user friendly than the others,”
Ms Howell - Fuller, Smith and Turner

"No problems at all. We always get an engineer when we need one and whenever we phone up, the service is very good.”
Martin - Frankenstein's, Aberdeen

“As the market leader, we knew that Zonal would be able to deliver what we needed, but more importantly they were able to deliver when we needed it.”
Mr Glossop - Bourne Leisure

"Service is excellent. Our Relief Manager needed to call Zonal more often than normal as he was not very experienced with the equipment. Analysts were always very friendly and helpful and fixed problem (even if it was not a Zonal one)."
Manager - Treble Bob, Chesterfield

“I have been working in this industry for twenty three years and without a doubt this is the best food and beverage management system I have ever seen.”
Mr Sri - Director of Food and Beverage Operations, Kensington Close Hotel

"Service is fantastic. Analyst fixed problem immediately. Analysts always know the problem and what to do. Very impressed."
Craig - Plank & Leggit, Long Eaton

"Service is very good and efficient. We do not see how it could be improved."
Ash - Nile, Rochdale

“We’ve made savings in payroll and finance, we have access to much better information with which to run our business, and we have tighter financial controls.”
Dave Smith - AMF Bowling’s Internal Audit Manager

"Analyst who took call was very patient and friendly and was in no rush to get off the phone. 10 out of 10 for service."
Nick - Wibbas Down Inn, Wimbledon

"We have used Zonal for years and service has always been excellent".
John - Atlantic Inn, Isles of Scilly

"Very happy with service which was quick and efficient. Most other companies make you wait."
Belinda - Red Lion & Pineapple, West London

"Was extremely impressed with Analyst. He was very helpful and talked manager through everything he needed to know." "Absolutely superb!"
Martin - Bung Hole Cellars, London

"Was very impressed with fix time. Engineer was very pleasant and quick."
Manager - Walkabout, Cardiff

"Zonal are the best call centre our manager has ever dealt with. Our previous EPoS supplier was awful. Zonal score 100% with him. Never had any problems with service as whenever we have had to phone, everything gets fixed straightaway and analysts are extremely helpful."
Craig - Barracuda Bar, Loughborough