Your essential customer engagement tools...
…all in one place!
Manage your customer programmes all in one place, from online bookings, to table management through to promotional vouchers, all made easy with iZone.
Accessed via a single login, iZone offers a suite of self-service, easy-to-use business solutions to bring all your data together in one place.
iZone fully integrates with our industry-leading EPoS system, Aztec, used by over 9,000 hospitality businesses UK-wide. Whether you subscribe to one, or all modules, iZone enables you to gain valuable insight into customer behaviour and revenue generation.
- Fully integrated with the Aztec EPoS system
- All your data in one place – link spend data to customer profiles
- Automatically build a marketing database without lifting a finger
- Run truly targeted marketing initiatives for a fraction of the price
- More day-to-day control of your operations through insightful reporting
- No need for multiple systems with multiple logins
- No additional equipment required front of house
iZone is available on a modular basis, benefit from all functionalities with a full package competitive offer.
This central store of customer records grows automatically as customers interact with your marketing initiatives such as online bookings and loyalty. Customers’ activities are matched with valuable spend data from your EPoS system.
An easy-to-use email and SMS Campaigns tool complete with a library of pre-designed templates. Create and send beautiful, personalised marketing emails to specific customer groups in minutes.
Recognise and reward your most loyal customers. Create and run bespoke loyaltyprogrammes to drive repeat business and increase sales. Loyalty redemptions are handled seamlessly in seconds at the till.
Take real-time table reservations from your own website, 24 hours a day, seven days a week and convert website visitors into paying customers.
Table and site availability management for all dining environments, giving you complete control of your restaurant operations. Tables provides the best seating arrangements, manages table turn times, meal stages and accurate predicted wait times.
Offer branded gift cards and tap into a guaranteed new revenue stream. Generate guaranteed revenue from branded gift cards. Create your gift card programme in iZone. Fully integrated with Aztec EPoS system for easy redemption and reconciliation at the POS
As a versatile marketing tool, voucher codes can be used to drive sales, manipulate customer behaviour and reward loyalty. Link to campaigns so bounce back vouchers can be printed on the receipt printer with a new promotion.
iServe from Zonal delivers a slick user experience for your team, providing them with access to Aztec EPoS functionality on an iPod or iPad. From anywhere in your venue, team members can take orders, print and process payments, providing a superior service to customers.
Order and Pay
Did you know that over 70% of your customers hold a solution in their pockets to help you increase sales and improve customer service? iOrder from Zonal enables customers to turn their mobile into a virtual waiter allowing them to browse, order and securely pay for food and drink from the comfort of their table.