Next generation mobile ordering
Empower customers to order and pay on their mobile devices, wherever they are in your venue.
Did you know that over 70% of your customers hold a solution in their pockets to help you increase sales and improve customer service? iOrder from Zonal enables customers to turn their mobile into a virtual waiter allowing them to browse, order and securely pay for food and drink from the comfort of their table.
iOrder is a fully customisable mobile ordering application tailored to your brand, it provides your customers with a seamless ordering experience.
Giving you access to real time data of who and where your customers are, iOrder is fully integrated into the Aztec EPoS system, iZone Loyalty and Vouchers.
Our research with CGA Peach revealed a growing appetite from consumers to use mobile technology as part of their leisure experience, with a third of consumers (34%) interested in using their mobile devices to speed up ordering a figure that rises to more than half (54%) among 18 to 24 year-olds.
Whilst there’s an appetite for it, only 6% of consumers currently use online payment methods as, according to the research, they don’t trust non-branded solutions.
To build further customer loyalty and confidence, which is so important in mobile ordering, iOrder can easily be personalised to a company’s brand personality. Consumers are far more likely to engage with an own-brand ordering and payment device than that of a third party.
How it works
- Customers download your branded app and choose their preferred site
- The app displays the menus for that site
- Customers can browse and order from your menu which shows images, descriptions and products available
- Customer places all items they want into a bespoke shopping cart
- At checkout the app connects to the Aztec EPoS system to check the basket contents and prices
- The systems automatically knows whether to apply any valid promotions or discounts
- Orders can be paid securely online via PayPal or card
- Orders are received into Aztec EPoS and service is actioned
- Orders passed directly to the till
- Correct promotions and pricing always applied
- Let customers browse your menu with real-time pricing and product availability
- Fully customisable graphics with online management tool
- Let customers find their nearest site
- Sign up form for great data capture
- See site information, photos and venue directions
- Present customers with offers, promotions and QR vouchers they can scan at the till
As a versatile marketing tool, voucher codes can be used to drive sales, manipulate customer behaviour and reward loyalty. Link to campaigns so bounce back vouchers can be printed on the receipt printer with a new promotion.
Recognise and reward your most loyal customers. Create and run bespoke loyalty programmes to drive repeat business and increase sales. Loyalty redemptions are handled seamlessly in seconds at the till.