Never miss another booking
Allow customers to easily make a reservation anytime, quickly and easily directly on your website. Letting customers conveniently book themselves, reduces manual administration and relieves pressure from the phones at busy times.
The reservations widget hosted on your website is designed to work on a desktop, tablet or mobile device therefore enhances the mobile users experience when making a booking online.
With insight the key to unlocking customer potential, Online Bookings tracks the customer journey from start to finish, providing valuable intelligence into their spend, behaviour and preferences.
Online Bookings is fully integrated with Zonal’s industry leading Aztec EPoS solution and Table Management System, creating a suite of tools that can effectively monitor and measure expected service standards.
Why the need?
Why introduce an online booking solution? Here are the facts:
- With restaurant-related online searches up 17% year-on-year, outlets without a website could miss out on a potential £31,000 of revenue every year*
- 67% of consumers expect to be able book directly on a restaurant’s website**
- 80% who research online want to make a booking there and then**
- 14% of online bookings are made while the restaurant is closed**
So let your most valuable marketing tool work for you 24 hours a day, 7 days a week.
Source: *Google/Big Hospitality, June 2012
** Horizons Research, 2012
- Fully integrated with Zonal’s EPoS and Table Management Systems
- Unlimited online bookings from your website
- Responsive design to cater for mobile and tablet users
- Incorporate your Company branding
- Customisable email confirmations to your customer
- Automatically build a customer database that you own
- Switch online bookings on and off easily, change availability in minutes
- Track your customers journey from booking, right through to how much they spend
- 24/7 online booking
- No additional hardware required for front of house
Recognise and reward your most loyal customers. Create and run bespoke loyalty programmes to drive repeat business and increase sales. Loyalty redemptions are handled seamlessly in seconds at the till.
Table and site availability management for all dining environments, giving you complete control of your restaurant operations. Tables provides the best seating arrangements, manages table turn times, meal stages and accurate predicted wait times.