EPoS (Front of House)

Our EPoS software is used in Zonal's best-selling terminals throughout the UK, Ireland and Florida and is operating continuously in over 16,000 terminals.

Aztec EPoS software is Zonal's fourth generation EPoS system. It's taken us nearly 25 years to come up with a solution that's so simple - yet so incredibly powerful. Your staff don't need to play 'hunt the button'. If it's relevant, it's on the screen - if not, it's hidden.

Control all your outlets from one place - right down to PoS layouts, products, floor plans, table layouts and chairs. All terminal screens are designed on a range of themes that are designed at head office and can be sent instantly to appropriate sites as part of the routine comms process.

Features include:

Large Touchscreen: Touchscreen terminals are measurably easier to use and staff training time is reduced significantly. The impact of staff turnover is lessened as the average time to train a staff member from new start to effective bar person is 25 minutes. If they need a refresher, there is no need to trouble a busy manager or senior barperson as the terminal has both a Training Mode and a comprehensive EPoS Online Help function that provides the answer in seconds.
Graphical Table Layout: The speed and accuracy of your service delivery is greatly enhanced by the graphical table plan feature that can be accessed quickly and easily on any EPoS terminal within the site. Large table-shaped graphics make for quick and accurate recognition of all table numbers and their positions in the site.
Browser-based Features: Sales and payments reports, video streaming (CBT, advertising) and online help are now displayed via an Apache interface to provide the user with more information, allow them to spend more time in front of clients and reduce training costs.
Training Mode: Employee-based training mode (appropriate to their login) allows flexible training to be carried out at the terminal without interfering with any of your commercial data.
Integrated EFT: No need to leave the terminal to swipe the card in a separate device or get involved with double-keying that can introduce errors. With Aztec, it is all covered by the terminal (standard or handheld) and automatically delivered to your bank/clearing house or head office for bulk delivery.
Round-follow-me: Customer orders follow the staff Dallas key so orders can be moved from the bar to the restaurant with ease.
Intelligent Promotions: Extensive, powerful promotions that think for the staff. No user intervention required to ensure that clients get the best deal and staff need not waste additional time to ensure a better customer sales experience.
Portions: Flexible portion design and easy selection at the terminal for faster service and elimination of cumulative errors. Portions also reduce the stock more accurately.
Security: Any key or panel can be configured to be visible to only certain types of staff. For example, Champagne or vintage wines may only be sold by a senior member of staff.
Local Specials: Managers now have control over centrally defined themes and menus to name their daily specials appropriately. Site panels can also be created to define other local promotions or guest ales.
Cash Drawer Assignment: Round-follow-me is still operational but managers can specify that certain staff or groups of staff must use specified cash drawers.
Per-seat Ordering: Orders are taken per guest, not per table, enabling waiting staff to get the right meal back to each customer, without delay or embarrassment. You do not want to give the Lamb to the vegetarian client!
Product Search: Fast product searching allows new users to find anything quickly and lets your regular staff find the most elusive of products.
Messaging: Add messages to print directly to the kitchen printer using the inbuilt QWERTY touchscreen keyboard.
Real-time Reporting: Comprehensive real-time reporting of sales and payments including line checks.

Zonal's Handheld EPoS terminal EPoS

delivers professional customer service to all corners of your venue. Handheld EPoS terminals deliver outstanding benefits by delivering an increase in sales through effective up-selling and maximisation of sales opportunities. Wage costs can actually be reduced as staff with the best selling skills can be employed in key front of house roles while less experienced staff can be used more sparingly in less critical roles.

In today's competitive hospitality environment, every sales opportunity needs to be serviced quickly. Don't wait for them to come to you - go to them now with a handheld terminal. A version of our EPoS application with the same look and feel as our powerful Aztec EPoS program has been designed exclusively for handheld terminals.

Handheld EPoS terminals can be introduced into your sites without the need for any extra training as they use the same powerful EPoS program as standard terminals. An additional benefit of the handheld terminal is that in addition to its normal EPoS terminal function, it can double up as a unit to enter stock count figures.

With the addition of an optional magnetic swipe reader, Zonal's handheld terminal can also process EFT transactions directly from the customer's table. Use the time it previously took your staff to walk back and forth between the customers and the card reader to serve more customers and increase your turnover.

Users can also choose whether to send a complete system image to the handheld terminal or just updates to an existing one. In addition to this, explanations and advice in the form of hints are displayed to inform users why greyed-out buttons are unavailable.

Uses same powerful Aztec EPoS software that is used on the standard terminals to provide seamless operation to staff using both without additional training overhead or learning curve
Touchscreen Layouts including menu selling and modifiers
Stores orders from the table
Orders automatically sent to remote or kitchen printers
Multi-level and promotional pricing
Prompt customers with all potential menu choices
Offer customers alternative choices immediately when stock has run out
Optional magnetic swipe Electronic Funds Transfer (EFT) from your handheld
Can be used with belt-mounted printer

End-user assistance is never far away. Our Aztec EPoS software is supported by menu-based online help. Press for Help on any screen and procedural information is displayed instantly on all the tasks you can carry out there. The online help can be hidden to allow you to carry out the tasks while keeping the help open at the correct section.