Kitchen Management Systems

How many times have you waited an excessive length of time for your order to be delivered, or received the wrong order?

You cannot afford to give your customers poor service, but how can you ensure that your staff always deliver first-class service to your customers?

Massive increases in efficiency, control and productivity are being experienced by our clients that already use the Kitchen Management System. Improved food delivery time is the most significant benefit and this translates to improved customer satisfaction and fewer refunds given. Staff cost reduction is a key benefit delivered by a better management overview of your food function.

Zonal's Kitchen Management System revolutionises communication between servers and kitchen staff to help you provide fast and efficient customer food service. It also generates accurate data that enables site and head office managers to monitor kitchen performance. Zonal's Kitchen Management system has had a huge impact on the quality of service in restaurants and in bars following the growth of food sales in the pub market. The system's ability to improve communication between the server and the kitchen has ensured that the customer always receives fast, efficient service.

Improve communication: Zonal is one of the UK's leading suppliers of Kitchen Management Systems for use in pubs and restaurants. The Kitchen Management System improves communication between the server and kitchen staff by displaying orders instantaneously in the kitchen area and ensures effective continued communication between all food service staff, allowing you to monitor the progress of all orders.
Remove common service problems: Zonal's Kitchen Management System is a superior alternative to traditional kitchen printers because as the server keys-in an order at the bar or table, it is displayed immediately on the screens in the kitchen. The head chef has visibility of incoming orders and can then assign tasks to each sou-chef, ensuring that the correct orders are delivered on-time, every time.
Rationalise sales ordering: The Kitchen Management System can separate and co-ordinate all sales orders. This allows the head chef to see all ordered items while the sou chefs check their own individual tasks.
Hands-free operation: A bump bar is linked to each kitchen screen to allow the chefs and waiting staff to control the evolution of food orders. This allows staff to update the progress of an order when their hands are full.
Monitor staff and service: Managers can create incentives for kitchen staff by, for example, setting guidelines for speed of service from starters through to desserts. You can produce reports to monitor the success of the team as a whole or each individual.

The Kitchen Management System also produces comprehensive data that enables individual site managers to monitor the kitchen's performance and the status of each table in the restaurant. Head offices of multi-site establishments can set company standards that can be measured across all sites.
Order process: Orders are transferred from the EPoS or Handheld terminal to the Kitchen Management Screen. Once the order is complete, waiting staff can be paged to collect the order and deliver it to the customer. This ensures that meals are delivered as soon as they are ready. Your customers will never need to complain about cold or incorrectly prepared meals!

Features include:

Times each individual ticket
Screens display ordered items, those currently in preparation and those ready to be delivered
Screens are colour coded to indicate status on food preparation cycle
Ensures dishes are prepared with accurate instructions
Alerts waiters to deliver food so they can continue serving until orders are ready
Screens can display different courses in different areas of the screen
Operates via a bump bar for ease of use by busy staff with no free hands!
Screens can be touchscreen or VDU
Supports multiple kitchen screens
Ceiling or wall mounted, fixed or swivelling monitors
Integrates with pager system