Account Management

Your main point of contact as a Zonal customer is your dedicated Account Manager. Your Account Manager works with you on a day-to-day basis and will come to truly understand your business. Together with an extensive understanding of Aztec, your Account Manager will help your business get the most out of a Zonal EPoS solution.

Account Managers also use their understanding of your business and their knowledge of Aztec to offer constructive advice about system upgrades. Your Account Manager will know if a new release includes features that would significantly improve the performance of your business and can offer advice accordingly.

Account Managers will perform different tasks according to the size of your business, for example:

For large corporate customers, your Account Manager is the heart of the service offered to you by Zonal - an experienced facilitator who will bring together different experts from within Zonal to answer all your queries and resolve any issues.

For independent outlets, your Account Manager becomes an integral part of your team offering you services ranging from hands-on training to advice on configuring your system effectively. We're always here for you, day-in, day-out.