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Zonal's Aztec Management System is designed with you in mind. Fast efficient customer service is one of the most important things to perfect in restaurants today. Knowing the needs of modern restaurants, Aztec simplifies the communication between the waiting and kitchen staff. Customer's orders are communicated automatically from your EPoS terminal to the kitchen for display on a kitchen management system or for printing on a kitchen printer. No longer will the chef have to decipher the handwriting of waiting staff! This minimises wait times and eradicates ordering mistakes that can irritate customers and cost your restaurant valuable unearned revenue.

When combined with Zonal's handheld terminals, orders can be taken directly from tables speeding up the ordering experience further.

At your Head Office...

The head office is the hub or control centre of a restaurant business. Head office Managers can analyse the performance of the business via the extensive reporting options on all aspects of your business and make product and price decisions for the whole organisation. Head offices can either assume complete control of all matters (suitable for new sites or sites with inexperienced managers) or devolve varying amounts of control to site managers. At the furthest end of the spectrum you can reduce the head office to a merely supervisory role where you configure a common area of the theme for the EPoS terminals across all your sites, view global reports and produce financial audits.

When your restaurant estate grows, you can give your site managers more control over the panels on the EPoS terminals. This can allow each site manager to edit the theme for their site, adding daily specials and local dishes to the menu, priced according to their market and clientele. Promotions can also be configured according to the regulars' preferences, which the site manager can identify through Aztec's extensive reporting options.

Aztec's range of head office reports allow you to monitor every site and employee to ensure that your business is running efficiently and that staff training needs are identified early. Coupled with Zonal's MIS Reporting application, managers can create the exact reports that provide the information needed for daily and weekly decision making.

The Aztec system is not just integrated into your product database and sales, but all your other business software, such as payroll systems. Employee reporting allows you to monitor the performance of staff over your estate and identify the best performing staff to whom you could reward and the underperforming staff who may be in need of extra training.

As a manager of a restaurant or small chain of restaurants you can respond quickly to the changing tastes of your clientele. Take the opportunity to boost sales through promotions and monitor the results for subsequent events. Aztec provides an unprecedented level of stock control allowing your site managers to order new stock 'just in time'. This minimises the amount of stock you need to hold on site thereby maximising the space available for your sales areas. Our Stock system also works on a First In First Out basis whereby oldest stock is always used up first - essential if you want to minimise waste in your kitchen. Stock Auditing allows you to create a database of recipes and review stock usage right down to the smallest ingredient. You can retain complete control over your business by defining all settings at head office or devolve elements of control to your site managers. Use Aztec to take as much control as you need for your business.

Aztec gives you ultimate power over your business and is so simple to use that every manager can get the most out of their system.

In your Restaurants...

Our EPoS terminals are rich with features that make life easier for your restaurant staff. Per-seat ordering is as simple as it gets and bills can be split, merged and transferred between any tables in the sales area. Any order combinations can be handled easily with, for example, wine split over the whole table, poppadoms between three, paella between two and all other items individually - Aztec terminals can satisfy even the most complicated customer requests simply and easily. Being easy-to-use is the key because restaurant staff must be able to get up-to-speed with serving customers quickly. To this end our EPoS terminals are designed to help your staff work more effectively with help on greyed-out buttons, online help for every procedure and a training mode that allows staff to get to know the terminal in a safe environment. Detailed information is only a few button presses away.

To help you maximise your sales opportunities Zonal now offer a powerful handheld EPoS terminal that allows your staff to take orders directly from tables. As orders are taken, the handheld prevents staff from selecting items that are out-of-stock and prompts for up-selling opportunities relevant to a particular order, for example, a portion of garlic bread, an extra roll with the soup, a side order of chips. Orders are transmitted to the bar in real-time allowing waiting staff to service orders in a fraction of the time. The handheld enables you to adopt a European cafe style ordering system while still taking advantage of our advanced EPoS program. Staff can manage tables directly from the terminal - including allocating bills to tables, entering covers, table transfers and split bills.

As Zonal's handheld solution uses the same EPoS program as our static terminals, you will not lose time training up staff. Site restaurant managers (if configured to do so) can add customised panels for the EPoS terminals and the Handheld EPoS terminals enabling sites to add regional dishes and specialities to the product list and price them accordingly. In fact, with the bolt on magnetic card reader, you can use the handheld to take payments from customers at the table helping to maximise the turnaround of customers.

A quick turnaround of customers is key to maximising your profit potential. Aztec simply makes serving faster and more efficient. That means more people spending, and less people waiting. Smaller restaurants generally have fewer tables so the faster you can turnaround your customers during your trading period the more revenue you can take. Zonal terminals (static and handheld) communicate directly to a kitchen management screen so all orders are transferred to the chef in real-time. This minimises wait time for the customer and as customer turnaround time in your restaurant becomes quicker, you can handle more covers than you could before.

Aztec Human Resources gives you complete control of staffing. The Staff Scheduler enables site managers to assign staff different jobs on different days as required. Your staff rota can be defined several weeks in advance and the security option allows you to prevent staff from changing their job type on clock in.

Managers can review table reports that enable them to monitor key issues, for example speed of service, for every cover. Armed with detailed information, managers can ensure all customers are attended to appropriately. For flexibility, you can have variable menus at the terminal, easy-to-change manager's menus and open keys for flexible pricing.

As standard, Zonal EPoS terminals are fitted with an integral magnetic stripe reader for credit and debit cards and our EFT system is approved by all the major banks and clearing houses. However, in an age when credit card fraud is on the increase, Zonal can protect you and your customers from fraud with the addition of Chip and PIN devices.

Click here to view a case study that demonstrates our EPoS solution in a business like yours.