Skills, Knowledge & Experience
Minimum 18 months experience in a field based customer service engineering
role, ideally in the hospitality/leisure industry.
knowledge in computer hardware (pc's, IP networks and WIFI)
to provide 5 years of continuous past work history and satisfactory
references to enable the candidate to obtain an airport pass successfully.
licence is essential.
(all MS Office suite) and aptitude to pick up new software packages
organisational skills; able to establish efficient and appropriate plans for self and
others and adapt quickly and effectively to unexpected changes whilst still
ensuring objectives are met.
service; understands and responds to customer needs (internal and external)
and exceeds expectations where possible.
and team working; works co-operatively with others to achieve a common goal
and communicates information in a clear, concise
and accurate manner.
solving and decision making; analyses information appropriately in order
to find best solutions and takes a balanced view to reach logical conclusions
and make relevant decisions.
and organisational focus; demonstrates
understanding of overall business and commercial issues
results; is committed to obtaining results through taking
responsibility, demonstrating a positive attitude and ensuring quality is built into work.
background beneficial but not essential
maintaining and installing EPoS equipment.
3 years or
more experience in a
field based customer service engineering role, ideally in the