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Technology

Customer feedback is vital to the success of your business: helping you to give people what they want the most, while also helping to promote your venue to other would-be customers. Feedback can also play a pivotal role by giving you insights that help you understand which specific parts of your service may not be […]

Technology

It’s revealed that the hospitality industry wastes 1 million tonnes of food per year, but are businesses A) aware and B) educated on how and what can be done to decrease this? Without an efficient system in place to provide visibility to all areas of the business it can be hard for a fast-paced restaurant […]

Technology

In today’s competitive market where customers have so much choice, hospitality operators need to be smarter and find cost-effective ways of attracting – and retaining – customers. With more choice than ever on the high street and online, hospitality businesses are finding it increasingly challenging to attract and retain customers. The home delivery market in […]

Technology

Delivering an exceptional end-to-end customer experience is becoming increasingly important in hospitality. But it’s an issue that’s also affecting many different industries – and some of those sectors have already found new ways to delight their customers. In this SlideShare we’ll look at what retail, travel, and financial companies are doing to improve the customer […]

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We take your privacy seriously and will never pass your details on to third parties. When you contact us we will store your personal details to contact you. You can read our full privacy policy here