Zonal makes the finals in Digital Technology Awards
Zonal is celebrating a double first having been shortlisted for the prestigious Scotland IS Digital Technology Awards 2016, which showcase excellence and reward innovation.
It’s the first time the leading provider of integrated hospitality technology solutions has entered the awards in the Best B2B Technology Product/Service. Zonal has been recognised for its innovative mobile technology, which has revolutionised the way orders are taken in hospitality businesses; iServe for staff and iOrder for consumers.
iOrder is a mobile app that enables consumers to order and pay for their food and drink on their own mobile device. What makes it stand out is its integration with the full Zonal EPoS solution; there is no double keying of data or products, enabling the full stock and ordering process to happen including the kitchen management. Areas such as out of stock items can be fed back to the consumer from the EPoS solution making their experience outstanding rather than frustrating.
In addition, Zonal has deployed almost 11,000 iPod Touches, which run iServe, an integrated handheld staff ordering device eliminating the need for the traditional pen and pad. Through real-time interaction with a guest during their visit from the moment of ordering to final payment, Zonal is supporting customers’ drive to deliver outstanding guest service.
“This is the first time we’ve entered the Scotland IS Digital Technology Awards and are thrilled to have made it through to the finals. Enhancing the customer experience through technology is what we do and that is why R&D is at the very heart of our business and why we consider these awards so important.”
Zonal’s chief executive Stuart McLean
In their sixth year, the Scotland IS Digital Technology Awards 2016 will take place on Wednesday 20th April 2016 at The Old Fruitmarket, Glasgow.