Bookings best bits: Top 5 new features in 2023

Written by Nicola Hair

26th May 2023

Every month the Zonal product teams release new features to our customers, providing innovative new features designed to better help you achieve your business goals, and so far this year there have already been 5 new releases into our Bookings platform.

Those with their finger on the pulse will of course already know this, however for those who haven’t had the time to explore some of the great new functionality we’ve added to Zonal Bookings this year, we’re here to explore our top five new features released so far in 2023!

  1. Central Reservations​​​​​​​

    If you manage multiple sites within an organisation and would benefit from central sales then this one is for you. You can view and manage all your sites within the Events Host app without having to log in and out of each site! Views can be filtered by site, as well as all the usual handy options, in addition to allowing you to keep tabs on all your properties and their bookings in one space. Along with Central Res came the convenient feature of Labels. This allows users to assign labels to bookings internally. As opposed to Tags, Labels allows users to define the labels themselves – for example, by department or booking feature.

  2. Tasks

    Along with the “Central Reservations” feature, you can also assign tasks to bookings.  You can add a To Do, email or to call prompt or a deadline to a booking.  The task will pop up in your notifications tab at the top of your Host screen to remind you to complete at the set time. Perfect for chasing Christmas bookings, menus, or deposits.

  3. User Audit Details in Tables

    In addition to the current history button shown on a booking, you can now see details of which user has made changes to availability settings within Tables Host.  If you use the pin lock option, then it will still show the name of the user who made the changes using their pin lock. No more questioning who or when a change to availability was made, with admin access, businesses can now view a complete audit trail to clear up any confusion.

  4. Pre-order choices

    For those using our pre-order functionality, a great addition to the guest place cards had been made, giving the site the option to print the guests’ choices onto their place card.  A lifesaver for busy events – sites no longer have to worry about people forgetting their orders anymore!

  5. Occasion exclusions

    For any occasion you have created you can also select up to 10 dates that you do not want that occasion to be available to book.  So for example if you have a standard restaurant occasion set up running every day but you have a special event coming up where you don’t want restaurant bookings to show online at the same time as your event you can add an exclusion for that day.  A good example would be Christmas party nights – you would have a Christmas occasion running on specific dates in December and you wouldn’t want guests booking on a regular restaurant booking at the same time. This allows for increased flexibility and control over your occasions.

If you’d like to find out more about Zonal Bookings you can browse through some of the great functionality available here, or get in touch today and our team of hospitality technology experts will be happy to talk you through what’s possible.

By Nicola Hair

Customer Success Consultant at Zonal

Nicola is a Customer Success Consultant at Zonal, using her 20+ years’ experience in Hospitality, Events and Hotels to assist Zonal's customers with our Bookings platform. Nicola works directly with our customers to ensure they are getting the full benefits of their solutions to enhance both their business and operations - consulting with existing customers to maximise their usage and understanding as well as guiding new customers through the set up process.

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