Powerful, easy-to-use hotel PMS system

Streamline your operations, make significant cost and time savings, and increase your revenue. The High Level hotel PMS system has everything you need to manage your room bookings, including real-time channel management (250+ OTAs), mobile check-in, in-room ordering, loyalty platform, payments, best-in-class rate management and a full marketplace for third-party APIs.


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Key hotel PMS system features

Channel Manager

Real-time hotel channel manager to maximise your online exposure by connecting you to more than 250 OTA’s.

Hotel Booking Engine

Our fully responsive hotel booking system enables guests to book online and displays on all mobile devices.

Contactless Check-in

Reassure guests with a safe, simple contactless experience at check-in, during their stay and when they check-out.

Payment Gateway

Our fully integrated payment solution allows for seamless, secure transactions for both online bookings and in-house guests.

Reporting Suite

Real-time reporting for any number of sites to forecast sales and analyse your business.

Events and Conferencing

Our events module allows you to manage all your conference bookings in one place.

Revenue Management

View and edit the rates for your whole estate in real time using one simple to use dashboard.

Marketing Suite

Send messages to your guests, to upsell pre-stay and gain valuable reviews and repeat bookings post-stay.

Discover the value of connected hotel technology

Explore our virtual hotel through the eyes of your customers, and learn how connected technology can really enhance their experience!

What our customers say about Zonal's hotel PMS

Upham Inns Logo
“The team were fantastic getting us on-board so quickly. The system is really straight forward and the training and support we received was amazing”
Millie Walton, Revenue Manager, The Upham Group
Brathay Lodge
“I would certainly recommend Zonal’s hotel PMS system for those wishing to improve the management of booking, guest experience, and staff retention”
Trevor MacPake, Manager, Brathay Lodge
“The data we acquire from our technology is essential. We use this data to help set our rates for the week, the month and the following year! Through Zonal’s reporting tools, we can easily see how the business is performing and look to change our rates based on whether we need to drive occupancy, room rates or both.”
Marcella Swindell, Group Hotels Operation Manager, Malhotra Group

Why the Provenance Collection choose to work with Zonal

With a commitment to excellence in customer service, accessibility, and exceptional value to their guests and community, the Provenance team needed a fully-integrated suite of technology to help them deliver on these objectives through streamlined operations and more informed, data-led decision making.

The Provenance team chose to implement Zonal’s PMS alongside their wider suite of Zonal solutions, including our industry-leading EPoS, replacing three separate systems they were previously using to manage their rooms; and have since seen greater efficiency across the F&B and accommodation areas of the business, with reduced errors, simplified guest journeys and comprehensive reporting spanning the entire business.

A simple, powerful, value-driven hotel PMS system to help you take control

From independent hotels, pubs and inns to multi-site hotel groups our simple, yet powerful, cloud-based hotel PMS system offers you complete control over your operations, helping you to make significant cost and time savings by streamlining processes, and increase revenue.

Full Integration

Fully integrated with Zonal’s EPoS and full tech suite, Zonal’s hotel PMS system sits at the heart of your business enabling you to gather real-time data to understand your customers more than ever before. Best of all, this joined-up technology gives your guests the best possible experience, both at the time of booking and during their stay.

No hidden costs, no commission

We’re committed to ensuring your business is successful, which is why unlike some other Property Management System providers we don’t charge any commission on bookings of any kind made through our engine, ensuring your revenue is working entirely for you.

Save time

Zonal’s hotel PMS takes care of the time-consuming day to day jobs, so you can focus more on taking care of your guests. Functionally rich but simple to use, new users can be up to speed in no time with less training required, resulting in fewer mistakes being made.

Boost revenue with more direct bookings

Generate more bookings and drive revenue with easy-to-execute promotions. Codes, reward systems and our email marketing suite drive customers to your website and our fully responsive booking engine ensures you turn ‘lookers’ in to ‘bookers’. What’s more, all bookings through our engine are commission-free, helping you to maximise profits whilst providing guests with a great online booking experience.

This is High Level's property management system

Complete control over your booking channels

Maximise your reach and improve control with High Level’s real-time channel management. Our hotel channel manager enables you to manage online, direct and bookings from over 250 OTAs all in one place, eliminating the potential for overbookings and increasing occupancy. Managing your channels from one system allows you to easily control rates and offers across all channels, saving you money and boosting revenue.

A responsive, secure booking engine

Our booking engine seamlessly integrates with your website and is fully mobile and tablet responsive, ensuring customers can make a booking at any time and on any device, using a bookings platform that sticks to your brand, developing trust and helping to build relationships with your guests.

Increase opportunities for upselling

Guests can customise their stay through our booking engine, allowing you to upsell any extras, which is another great way to increase customer spend and create a greater experience for your customers. Contactless room and table service can also be offered, reducing strain on your available staff whilst offering your guests more convenience during their stay.

Automated marketing with ease

Improve your customer comms with automated pre and post-stay emails, providing you with more opportunities to upsell and obtain more reviews from happy guests. Send vouchers and special offers straight to your guest’s inbox, driving loyalty, leading to repeat visits and more bookings.

Actionable insights at your fingertips

Gain complete oversight of your business to make data-led decisions. Generate reports in real-time for accurate, up-to-date insight into your operation, from payment posting and  occupancy to rev-par and more. Create, download, export or email at the touch of a button to easily share data with key stakeholders in the business, improving communication and leading to better decision making.

Switching to Zonal’s hotel PMS system is simple

We’re not just a supplier, we’re a partner. Our dedicated onboarding team will be with you every step of the way during setup, ensuring you have a hassle free switch over. We’ll take care of your training channel connections, and are on-hand throughout the process to answer any questions or give you any extra help you need.

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Why Zonal is the best partner for your success

We've been providing hospitality technology with unbeatable UK customer support for over 40 years

No other provider has the wealth of industry knowledge and experience we’ve gained since 1979 in the hospitality sector. No other tech partner has a system that’s as powerful, flexible and customisable. And no other provider can make it easier for you to do what you do best: deliver great customer experiences and run profitable venues. Our award-winning UK-based training, project management and account management teams will support you every step of the way, and our dedicated support centre based in Edinburgh is available 8am-12am, 7 days a week, 365 days a year.

Learn more about Zonal >>

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Zonal's complete hospitality tech stack

Our full range of connected hospitality technologies includes EPoS, inventory and order, reservations, table management, kitchen management, mobile/web order and pay apps, click and collect, property management, loyalty schemes, gift cards, business intelligence and over 200 integrations with 3rd party providers. Our solutions are all fully integrated with our EPoS, so spend data, visit frequency and stock availability is shared seamlessly between systems. The valuable insight this provides enables you to keep tight control over cash flow, make significant operational efficiencies and deliver a first-class customer experience.

View our full range of connected solutions >>

Get in touch

Contact our sales team to discover how Zonal products can help improve your bottom line