The digital age has changed how customers work and socialise – and how they prefer to order food and drink. Customers demand choice and convenience when placing a food order – whether at home or in-venue – and meeting such expectations is impossible without the right technology.
Our range of online ordering solutions allows your customers to order their food and drink exactly as they want to. Crucially, you still retain control, managing and fulfilling the flow of orders coming into your venue in a stress-free manner whilst giving your customers the flexibility they expect.
Adding real value to your business
Zonal’s solutions are purpose-built for the hospitality industry, benefiting large chains and small independents alike.
“With Zonal’s expertise we have been able to introduce payment via the app, helping speed up the process, allowing our guests to spend more time with their friends, instead of waiting at the bar to pay. With the extra incentive of social sharing in exchange for extra Appi Hour time, our fans can now engage with us more often and more effectively.”
“By deploying an integrated approach, staff no longer have to rekey orders into the EPoS, minimising the risk of mistakes and lost orders which disappeared into a black hole. By plugging this hole, we have seen a 5% upturn in incremental sales, which also supports customer satisfaction levels. The time to process orders has reduced greatly, giving our teams more time to spend on delivering great customer service.”
“EPoS integration is the key to click and collect’s success. It means we can manage the flow of orders we receive, and seamlessly process each with a minimum of fuss.”