Coronavirus has changed how we all live, work and socialise. Safety measures to combat the virus have accelerated the digitalisation of the customer journey through the increase in contactless processes. This offers operators a huge opportunity to maximise efficiency and increase revenue by introducing new ordering channels.

Our range of online ordering solutions, available exclusively to Zonal EPoS customers, allows you to evolve your business, by offering new ways for customers to order food and drink – either from home for collection in-store with Click & Collect, or in-venue on their mobile with a branded Order and Pay solution. Crucially, with each of the ordering channels, you still retain control, with the ability to switch them on and off during busy periods allowing you to effectively manage and fulfil the flow of orders coming into your venue in a stress-free manner.

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Adding real value to your business

Zonal’s solutions are purpose-built for the hospitality industry, benefiting large chains and small independents alike.

“When compared to other apps, we found Zonal’s to be much cleaner and easier to navigate; we found the cheaper apps didn’t look as professional, with only basic branding and customisation options. Our customers often say it looks like we built it ourselves, it looks and feels expensive!”
Graham Bucknall, Director, The TBC Pub Company
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“By deploying an integrated approach, staff no longer have to rekey orders into the EPoS, minimising the risk of mistakes and lost orders which disappeared into a black hole. By plugging this hole, we have seen a 5% upturn in incremental sales, which also supports customer satisfaction levels. The time to process orders has reduced greatly, giving our teams more time to spend on delivering great customer service.”
Matt Broom, Head of Customer Technology, PizzaExpress
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“EPoS integration is the key to click and collect’s success. It means we can manage the flow of orders we receive, and seamlessly process each with a minimum of fuss.”
The Restaurant Group
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  • This is The New World Trading logo

Read more about Online Ordering Systems

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9 top tips for launching a new app

Zonal’s Matt Brooks shares his top suggestions for a successful app launch, based on some of the best we’ve seen over the past few years:
Read blog
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New World Trading receives ``amazing guest feedback`` with innovative mobile experience

The New World Trading Company extends its relationship with guests digitally post-visit and enhances the overall in-venue experience with Order and Pay and Loyalty mobile app.
Read case study
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Order & Pay - A smart digital solution for the contactless COVID era

Hear from Zonal’s CTO John Woodforth and Product Delivery Manager Matt Brooks as they discuss digital solutions at centre stage in the consumer journey, and what’s next for Order and Pay technology.
Watch webinar

Get in touch

Chat with our sales team to learn about how Zonal products could benefit you.