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Resources

Tap into our expertise

Explore our selection of blogs, case studies, research reports and more.

Visitor Ready Digital Accreditation Scheme
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Introducing the Visitor Ready Digital Accreditation Scheme: Ensuring Excellence in Hospitality

In this blog, we explore the new Visitor Ready Digital Accreditation Scheme, outlining its implementation process and highlighting the benefits it offers to both hotel operators and their guests.

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Customers’ top 5 hospitality frustrations and the tech that can fix them

In this blog, we explore the top 5 points of frustration consumers experience in hospitality, and how technology can help operators can utilise tech to fix them.

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How to prepare for the Employment Allocation of Tips Act

With the 1st of October fast approaching, the hospitality industry is bracing itself for a significant shift in tipping legislation that will reshape the way businesses manage and distribute tips and service charges. So, to help, TiPJAR have produced a quick step-by-step guide on how to transition to the Fair Tips Act.

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NEW EU Designation; A HUGE opportunity for hoteliers
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NEW EU Designation; A HUGE opportunity for hoteliers

Booking.com designated a gatekeeper under the Digital Markets Act by the EU. We explore what this means for hoteliers and how they can capitalise on this huge opportunity.

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Online Hotel Bookings
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Unlocking your hotel’s revenue potential

Mastering the art of third party booking platforms vs direct bookings. In this blog, we explore how hoteliers can maximise the opportunity presented by both third-party sites and direct online bookings.

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Marketing your hotel's F&B
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Marketing your hotel’s F&B

Download Pete Saunders' latest presentation from the Hotel Marketing Conference for guidance on marketing your hotel's F&B offering.

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Five ways to grow your loyalty scheme with ad-hoc rewards

Loyalty schemes can be a great way of increasing visit frequency among your guests, and increasing guest spend when they do visit. But how can you utilise ad-hoc rewards to grow your loyalty scheme? Discover five tips for growing your loyalty scheme with ad-hoc rewards.

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What makes people loyal to hospitality and how venues can maintain their loyalty

Discover the top reasons consumers choose to go out, the role hospitality plays in local communities, and what hospitality businesses can do to build and maintain customer loyalty in this blog - based on the findings from our recent 'GO Technology: The value of hospitality' research!

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