Innovative technology empowering hospitality businesses

Zonal is a UK-based, family-owned connected technology provider, helping more than 16,000 hospitality and leisure businesses connect the customer journey.

With more than 100 strategic technology partners, our seamless integrations deliver more data, more insight, and more control.

16,000+

Businesses trust Zonal

EPoS

A collection of essential modules that give you complete control to run an efficient and profitable business.

Reservation systems

Our range of integrated online and telephone booking systems help you capture and manage every reservation.

Online ordering

Offers customers the flexibility to order at a place convenient to them ensuring a fast and effective customer experience.

Inventory and order systems

Giving you real time visibility and inclusive control over your stock management.

Kitchen management

Increase efficiency through streamlining kitchen and service operations.

Customer engagement

Smart integrated tools to keep your venue top of mind and increase customer spend, frequency, and loyalty.

Business analytics and reporting

Get the full picture of everything that’s happening across your business, with actionable insights to drive performance and growth.

Property management system

No matter how many hotel properties you manage, our cloud-based property management system, High Level, gives hoteliers control and flexibility.

Is your hospitality tech stack up to scratch?

Take our 5 minute self-assessments to discover whether your technology is driving your business forward or causing more problems than solutions.

Our unique approach

We're a family at heart

As an award-winning family business, we have the flexibility, creativity, and freedom to continually innovate and push new boundaries.

One single version of the truth

Our connected technologies share data, allowing you to streamline operations, maximise profits, and maintain complete control and ownership of your customer information.

A trusted technology partner

Investing in technology systems is often a large commitment, so choosing the right partner is extremely important. We’re a reliable and profitable technology provider with the expertise and stability to deliver for years to come.

Cutting-edge technologies

We constantly invest in research and development to ensure that our systems continue to deliver optimum performance, efficiency, and insight.

Support from day one

All clients benefit from a dedicated account manager to provide support on a daily basis, as well as a full onboarding and training process to ensure you get maximum value from the very start.

Expertise you can rely on

With more than 40 years developing tailored technology solutions, Zonal has a wealth of knowledge and expertise to offer businesses, new or established, large or small across the hospitality sector.

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Adding real value to your business

“From installation to training and on-going customer care we have never looked back. To date, Aztec has been completely reliable and doesn’t fall down, which is such a comfort when managing peak holiday periods where we can serve up to 3,000 portions of seafood and fish & chips in a single day!”

Mat Prowse, Partner, Rockfish

“We have become much more productive as a result and saved an absolute fortune. Investing in Zonal’s Loyalty solution has paid for itself already and we will save twice the investment cost each year from now on.”

Francis Falvey, Business Support Manager, Liberation Group

Why Zonal is the best partner for your success

We've been providing hospitality technology with unbeatable UK customer support for over 40 years

No other provider has the wealth of industry knowledge and experience we’ve gained since 1979 in the hospitality sector. No other tech partner has a system that’s as powerful, flexible and customisable. And no other provider can make it easier for you to do what you do best: deliver great customer experiences and run profitable venues. Our award-winning UK-based training, project management and account management teams will support you every step of the way, and our dedicated support centre based in Edinburgh is available 8am-12am, 7 days a week, 365 days a year.

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Zonal's complete hospitality tech stack

Our full range of connected hospitality technologies includes EPoS, inventory and order, reservations, table management, kitchen management, mobile/web order and pay apps, click and collect, property management, loyalty schemes, gift cards, business intelligence and over 100 integrations with 3rd party providers. Our solutions are all fully integrated with our EPoS, so spend data, visit frequency and stock availability is shared seamlessly between systems. The valuable insight this provides enables you to keep tight control over cash flow, make significant operational efficiencies and deliver a first-class customer experience.

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Learn more about Zonal and discover the latest consumer insights

insight

Calculate your return on investment (ROI)

Switching to a new technology partner is a big commitment, so to help demonstrate the value Zonal’s EPoS could provide to your business compared to your current provider, we’ve created a handy ROI calculator. Simply input your current numbers and we’ll show you how much extra profit you can expect to uncover with the increased efficiencies and automated processes our customers benefit from every day.

Calculate your ROI

case-study

The Pityme Inn saves time and money with an integrated tech toolkit

Discover how Licensee of the Year 2021 award winners The Pityme Inn cut costs and increased operational efficiency with a fully integrated suite of technology from Zonal.

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research

GO Technology: The New Loyalty Landscape - How the cost-of-living crisis impacts hospitality

Discover how guest loyalty has changed as a result of the cost-of-living crisis, what builds loyalty amongst consumers, and the role of loyalty schemes in maintaining loyalty.

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