Bigger profits, better service, greater customer insight

The UK’s no.1 connected technology ecosystem for small, medium and enterprise-sized hospitality businesses

16,000+ UK HOSPITALITY BUSINESSES TRUST ZONAL

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  • This is Macdonals's logo, a Zonal client

Why Zonal is the best hospitality technology provider for businesses of all sizes

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Specialist technology designed for hospitality

Zonal have been designing award-winning, reliable solutions for hospitality since 1979. Our technology is trusted by over 16,000 businesses, from independent pubs, restaurants and bars through to the largest multi-site brands.
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Premium support you can trust, as standard

We’re here to help whenever you need us. With full, unlimited access as standard to our dedicated support centre 8am-12am, 7 days a week, 365 days a year, and our field engineers covering every UK postcode, you know you’re in safe hands.
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A connected technology suite for complete control

Our suite of hospitality tech is designed from the ground-up to work together seamlessly, resulting in accurate data that provides one version of the truth and significant time savings to enable you to focus more on your business and make more informed decisions.
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We’re committed to innovation

We invest heavily in R&D, ensuring we’re always delivering technology that helps you stay ahead of the competition, provide your staff with the tools they need to deliver success, and meet the ever-changing demands of consumers.

Case Study

How North Brewing Company overhauled their front and back of house operations

North Brewing Case Study Video

Faced with an existing system that was unreliable and failing to meet the requirements of their expanding business, as well as the mounting challenges caused by the ongoing cost-of-living crisis, North Brewing Company sought out a new technology partner to help streamline operations across their collection of taprooms and bars.

The North Brewing team knew they needed an established, fit-for-purpose system that already met their requirements without needing to wait for additional functionality to be implemented. The team also wanted a system that would provide them with robust, accurate data that would enable them to quickly and effectively make decisions and respond to trends.

Amidst a difficult trading environment, the team also wanted greater control over their stock management, helping to both save their teams time, as well as reduce costs and protect their GPs at each site.

Dedicated support was also key for the team at North Brewing, with their incumbent system frequently experiencing crashes and no available support to help, leading to trading downtime and sub-optimal experiences for their customers.

Front-of-House Solutions

EPoS

Get complete operational control over every aspect of your business by putting insight at the heart of everything you do. Discover how Zonal’s hospitality EPoS system can help streamline your operations, maximise your revenue and reduce your costs, giving you the freedom to do what matters – delivering the best possible experience for your guests.

EPoS  |  Handheld Ordering  |  Integrated Payments

Z8 EPoS Terminal
This is Zonal's food ordering app

Digital Ordering

Our range of digital ordering solutions allows you to evolve your business, by offering new ways for customers to order food and drink – either in-venue on their mobile (web or app) with a branded Order and Pay solution, or from home for collection in-store with Click & Collect.

Mobile Ordering  |  Click & Collect

Bookings & Table Management

Increase yield, generate more revenue, reduce pressure on staff and deliver a first-class experience at every stage of the customer journey with our Zonal Bookings platform. Centralise and manage all your reservations activity including enquiries, real-time table bookings, events and parties, table management, guest communications, pre-orders, deposits and payments.

Bookings & Table Management

This is Zonal's venue booking system
This is Zonal's integrated property management system

PMS

The High Level hotel PMS system has everything you need to manage your accommodation bookings, including real-time channel management (250+ OTAs), mobile check-in, in-room ordering, loyalty platform, payments, best-in-class rate management and a full marketplace for third-party APIs.

PMS

Back-of-House Solutions

Kitchen & Service Management

Our flexible kitchen and service management system enables multichannel orders to be sent directly to the relevant kitchen & bar stations, provides detailed reporting on delivery times and bottlenecks to optimise wait times, and can integrate with pager system to increase speed of service.

Kitchen & Service Management

This is Zonal's Kitchen Display System
This is Zonal's procure to pay system

Purchase-to-pay

Streamline your stock order get real-time data accuracy, efficient procurement, and seamless integration with suppliers and finance systems. With a focus on financial performance, it tightens control over purchasing, reduces wastage, and streamlines procurement with negotiated rates and approved suppliers. The system’s configurability and automation simplify order processes, providing real-time updates on stock levels across your entire estate and triggers automated reordering.

Purchase-to-pay

Menu Management

Get an easy-to-use online tool that enables you to produce creative, comprehensive and accurately costed menus. The tool enables you to store, manipulate and utilise critical information including ingredients, allergens, nutrition, prices, recipes and supplier details. Reduce waste by gaining greater control over your recipes, complimented with the optimisation of your menus by removing dishes that aren’t selling as well.

Menu Management

This is Zonal's menu management system

Business Analytics & Reporting

Bring together your business data, enabling easy tracking of KPIs, year-on-year comparisons, and brand mapping through a user-friendly dashboard with same-day activation. Using Microsoft Power BI, it aggregates EPoS data and external sources, offering quick insights into the entire estate. Visualizing data through intuitive graphics allows operators to swiftly identify trends and areas needing attention, enhancing decision-making and operational efficiency.

Business Analytics & Reporting

Marketing & Growth Solutions

Airship CRM

Centralise your data, send tailored emails and drive visit frequency. Airship is a data-driven hospitality CRM that allows you to send out email & SMS marketing, manage your wide range of data collected from multiple customer touch points, build profiles, segment of your guests and deliver targeted, automated campaigns that drive revenue.

Airship CRM

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Toggle: Ecommerce & Gift Cards

Sell gift cards, pre-paid experiences, retail, merch, pay it forward and tickets, on your very own branded webstore. Toggle fulfils everything, from design, right through to distribution, meaning less work for you and more sales for the business.

Toggle: Ecommerce & Gift Cards

Loyalty

Build smart loyalty programmes that reward your most loyal customers and encourage increased spend and frequency of visits, giving you a better understanding of customer behaviour. Creating and updating your loyalty card programmes – whether it’s online, in an app or a physical card, is quick and easy.

Loyalty

This is Zonal's loyalty app
This is Zonal's voucher solution

Vouchers

Drive sales, influence customer behaviour and reward loyalty. Available exclusively to Zonal EPoS customers, Zonal’s Voucher solution is a unique marketing tool, enabling you to create or import voucher codes for the redemption of promotions or discounts during the payment process or at the point-of-sale.

Vouchers

Integrations

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Integrations

Our full range of connected hospitality technologies includes EPoS, inventory and order, reservations, table management, kitchen management, mobile/web order and pay apps, click and collect, property management, loyalty schemes, gift cards, business intelligence and over 100 integrations with 3rd party providers. Our solutions are all fully integrated with our EPoS, so spend data, visit frequency and stock availability is shared seamlessly between systems. The valuable insight this provides enables you to keep tight control over cash flow, make significant operational efficiencies and deliver a first-class customer experience.

Integrations

Ready to see it in action?

Get in touch with our sales team to discuss your requirements and see if the Zonal ecosystem is the right fit your business.

Learn more about Zonal and discover the latest consumer insights

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Calculate your return on investment (ROI)

Switching to a new technology partner is a big commitment, so to help demonstrate the value Zonal’s EPoS could provide to your business compared to your current provider, we’ve created a handy ROI calculator. Simply input your current numbers and we’ll show you how much extra profit you can expect to uncover with the increased efficiencies and automated processes our customers benefit from every day.
Calculate your ROI
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case-study

The Pityme Inn saves time and money with an integrated tech toolkit

Discover how Licensee of the Year 2021 award winners The Pityme Inn cut costs and increased operational efficiency with a fully integrated suite of technology from Zonal.
Read case study
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research

GO Technology: The New Loyalty Landscape - How the cost-of-living crisis impacts hospitality

Discover how guest loyalty has changed as a result of the cost-of-living crisis, what builds loyalty amongst consumers, and the role of loyalty schemes in maintaining loyalty.
Download research

Get in touch

Contact our sales team to discover how Zonal products can help improve your bottom line