Zonal’s EPoS gives your operations team centralised control, your finance team data they can trust, and your IT team a system that won’t let them down. We work as a long-term partner, not just a provider, bringing 45+ years of UK hospitality expertise to every stage of your growth.
Trusted by the UK's leading hospitality operators
EPoS for pubs and bars
See how Zonal’s EPoS helps pub and bar operators drive revenue, grow margins, and manage multi-site operations from one central platform.
EPoS for restaurants
Discover how Zonal’s EPoS gives restaurant groups the control and insight to deliver consistency across every site, every service.
EPoS for hotels
Find out how Zonal’s EPoS integrates with your PMS to maximise F&B revenue and give hotel operators a more in-depth, unified view of each property’s performance.
We've built our technology around the real demands of hospitality. The result is a system that's more powerful, flexible and customisable than anything else on the market. Backed by a team that understands hospitality, not just technology.
Operations
Real-time performance data across every site, from one central system. Spot issues before they become problems, deliver consistent service and cascade head office initiatives without the manual effort.
IT
Built for live multi-site trading environments: high uptime, robust security, accurate data, and a consolidated tech stack that reduces integration headaches. All backed by UK-based support available 8am–midnight, 7 days a week.
Finance
140+ reports, real-time transaction visibility, and tighter stock control with a single source of truth for business data. Operators report an average 1% increase in gross profit per year and one hour saved per site, per day.
Support
Dedicated onboarding, account management and support teams stay with you from go-live and beyond. We understand the role your technology plays in keeping your venues trading.
Every feature comes as standard - so your teams get powerful tools from day one, and your finance team gets clarity on costs. No surprises, no essential functionality locked behind paywalls, no complexity.
Easily manage products
Complex product ranges across the whole business can be simply managed from one central platform.
Complete control over pricing
Centrally manage your pricing across an entire estate, or on an individual site-basis.
Simple, or complex, promotions
Build effective promotions that drive revenue with a flexible range of rules and configuration options.
Powerful stock control
Create multiple stock threads, stock locations, record wastage on an individual product basis, and more.
Complete cash management
Our EPoS includes a fully configurable finance environment that delivers real-time visibility of all transactions.
Comprehensive reporting tools
140+ reports to give you full insight into your business, per site or across an estate.
Intuitive, customisable configuration
Personalise your layout, including buttons, colours, and sizes, with the option to schedule changes in advance.
Built-in staff management
Manage staff information, monitor payroll, create and share weekly rotas, set sales targets, and more.
Full deposit traceability
Take advance booking deposits through the POS and easily report on taken, redeemed, and outstanding deposits.
Enterprise businesses choose Zonal because every product is built to work with every other – so data flows, costs reduce, and your teams have one place to go. That means fewer integration headaches, cleaner data, and a technology partner that truly understands your business.
Zonal Bookings is our commission-free reservations platform that centralises all bookings to streamline operations and boost yield. Native integration with our wider tech ecosystem lets you manage deposits, promotions, and pre-orders with ease – while capturing valuable guest data to personalise experiences and unlock smarter reporting.
Learn moreZonal PMS is our feature-rich, budget-friendly property management system, giving you all the tools to manage accommodation across your estate with ease. Fully integrated with our wider tech ecosystem, it connects F&B and rooms – so guests can check in or out at the POS, book a table during room booking, or even charge restaurant bills directly to their room for seamless checkout.
Learn moreOrder & Pay gives your guests control, and your team more time. Guests can browse, order, and pay at their own pace – no waiting required. Fully connected to Zonal’s ecosystem, every order is sent straight through to the kitchen or bar, stock levels update automatically, and menu changes are instantly published across all channels. The result? Faster service, less admin, and happier guests.
Learn moreStreamline all your delivery operations from one platform. Orders from major delivery partners are received straight into the EPoS and are managed centrally through your Zonal Delivery dashboard. Orders go directly to the kitchen, stock levels update automatically, and reporting is seamless – reducing admin and keeping your business running smoothly.
Learn moreTap into an additional revenue stream with Zonal’s fully-integrated takeaway ordering channel. All data is shared seamlessly between our Click & Collect platform and wider tech ecosystem to help you operate efficiently. Real-time menu availability, pricing and promotions ensure a frictionless experience for customers, and no extra work for your team.
Learn moreSpeed up service and enhance the guest experience with kiosks. Fully integrated into Zonal’s connected ecosystem, your digital menus are managed from one central hub, orders are shared straight to the kitchen in real time, and guests can redeem gift cards or loyalty points – helping you boost engagement and drive revenue.
Learn moreThe beating heart of the hospitality tech ecosystem. Our EPoS seamlessly shares data with all our other solutions, putting data at the heart of everything you do by providing one single version of the truth for all of your business data, and reducing operational overhead with extensive automation and reporting capabilities – letting your teams focus on what matters: delivering great guest experiences.
Learn moreIncrease efficiency, improve visibility, and unify your payment channels with Zonal Pay. Bring together in-person and digital payments through one gateway, all backed by industry-leading, UK-based support.
Learn moreServe more guests, faster, with Zonal’s Handheld POS. Our all-in-one devices combine handheld ordering with integrated payments, sending orders straight to the kitchen without re-keying. Your teams can focus on service, while guests enjoy quicker, smoother experiences.
Learn moreTurn data into insight with Zonal Dimensions+. Our BI reporting platform brings together all your data into easy-to-read dashboards. Real-time updates let you analyse multiple systems in one place, helping you spot trends, make informed decisions, and act on what matters most.
Learn moreTake control of your stock with Zonal Acquire, our purchase-to-pay inventory solution that keeps your stock management efficient and accurate at every site. Fully integrated with Zonal’s connected ecosystem, every order updates your stock levels in real time – so you always know what’s on hand and what needs to be purchased.
Learn moreStreamline kitchen operations at every site with Kitchen iQ. Fully integrated into Zonal’s connected ecosystem, orders placed at any point of sale are sent through to the kitchen, routed, and displayed by the Kitchen iQ system, with configurable displays for each ordering channel and the capability to separately display pre-orders with a delay.
Learn moreKnow your guests. Drive revenue with Zonal’s dedicated hospitality CRM, Airship, which combines spend and visit data across Zonal’s ecosystem, giving you a complete view of your customers. Tight integration with various customer-facing touchpoints means you can combine spend and visit data seamlessly for improved accuracy, eliminating the need to pull multiple reports from different systems.
Learn moreDrive visits and repeat business with Zonal Voucher Manager. Create and distribute vouchers that are easy for guests to redeem at any touchpoint. Fully integrated with Zonal’s ecosystem, you can leverage customer data to deliver personalised, intelligent promotions – boosting engagement and footfall with minimal effort.
Learn moreBoost revenue by selling physical or digital gift cards and merch through a branded webshop with Toggle, Zonal’s powerful gift card and ecommerce platform. Toggle’s integration with our tech ecosystem ensures seamless customer journeys and ease of operation through easy redemption at any point of sale.
Learn moreAdMargin is an easy-to-use platform designed to help you take your in-venue marketing to the next level. Our intuitive platform puts you in control of every promotion with customised campaigns to suit your business.
Learn moreReward your guests and drive engagement with Zonal Loyalty. Our flexible digital loyalty solution integrates across the Zonal ecosystem, letting guests collect and redeem rewards at any touchpoint – whether online on their own device, or with your teams, helping you build stronger relationships and increase repeat visits.
Learn moreEnterprise businesses choose Zonal because every product is built to work with every other - so data flows, costs reduce, and your teams have one place to go. That means fewer integration headaches, cleaner data, and a technology partner that scales with your business.
Point of Sale
Zonal’s EPoS is trusted by the UK’s largest hospitality groups for a reason, delivering real benefits that help businesses improve profits and drive operational efficiency. Powerful enough to handle the UK’s most high-volume venues, flexible enough to fit how you actually operate, and robust enough that your IT teams can sleep at night.
Zonal’s EPoS is trusted by the UK’s largest hospitality groups for a reason, delivering real benefits that help businesses improve profits and drive operational efficiency. Powerful enough to handle the UK’s most high-volume venues, flexible enough to fit how you actually operate, and robust enough that your IT teams can sleep at night.
Ordering
From order and pay to click and collect, Zonal’s digital ordering solutions expand your revenue channels and reduce friction, for guests and employees alike.
From order and pay to click and collect, Zonal’s digital ordering solutions expand your revenue channels and reduce friction, for guests and employees alike.
Reservations
Accept and manage bookings from one centralised, real-time diary. Walk-ins and wait-lists, group bookings and special occasions – real time availability means all customers can book with confidence, and you never miss a booking.
Accept and manage bookings from one centralised, real-time diary. Walk-ins and wait-lists, group bookings and special occasions – real time availability means all customers can book with confidence, and you never miss a booking.
PMS
Zonal’s PMS connects directly with Zonal’s EPoS and guest data. That means less manual effort, more revenue per room, and one place for your teams to manage everything.
Zonal’s PMS connects directly with Zonal’s EPoS and guest data. That means less manual effort, more revenue per room, and one place for your teams to manage everything.
Operations
Manage costs and boost labour efficiency with Zonal’s kitchen, stock, supplier and menu management solutions . Head office gets the visibility and control they need, and site teams get the tools to execute consistently.
Manage costs and boost labour efficiency with Zonal’s kitchen, stock, supplier and menu management solutions . Head office gets the visibility and control they need, and site teams get the tools to execute consistently.
Marketing
Loyalty, Airship CRM, Toggle gift cards, and Vouchers – Zonal’s marketing tools help you understand your guests, personalise their experience, and build the kind of loyalty that keeps them coming back.
Loyalty, Airship CRM, Toggle gift cards, and Vouchers – Zonal’s marketing tools help you understand your guests, personalise their experience, and build the kind of loyalty that keeps them coming back.
Purpose-built for the demands of high-volume hospitality: durable, fast, and consistent across every site in your estate.
“Zonal is so easy to use on a day-to-day basis, and the back office platform is really intuitive to use. It actually allows sites to be more independent, and there’s other members of the head office team now who can support day-to-day. It’s really empowered them to progress their careers.”Learn more
“We are already reaping the financial rewards of our investment with a 2% increase on wet margin, tighter stock controls and costings and improved staff scheduling.”Learn more
“To date, Zonal’s EPoS has been completely reliable and doesn’t fall down, which is such a comfort when managing peak holiday periods where we can serve up to 3,000 portions of seafood and fish & chips in a single day!”Learn more
“You can see on the sales and profitability reports the GP margins for every recipe item, which means you can really expose any small problems you’re having with the fluctuation of figures. It gives you the ability to push that GP as much as you can.”Learn more
How does Zonal’s EPoS support multi-site management?
Zonal’s EPoS gives head office teams centralised control over pricing, promotions, menus and reporting across every site, with the flexibility to allow local autonomy where you need it.
What are Zonal's uptime guarantees and security credentials?
Zonal EPoS is built for live trading environments with robust uptime, PCI-compliant payments, and UK-based support available 8am–midnight, 7 days a week. We are ISO27001 certified and our consolidated tech stack reduces your security exposure across the estate.
What ROI can we expect from switching to Zonal EPoS?
Operators report an average 1% increase in gross profit per year through tighter stock control, and save an average of one hour per site, per day on manual tasks.
How much does a hospitality EPoS system cost?
Pricing is tailored to your estate’s size and complexity. Our consultative team will work with you to build a package that fits your operation with no hidden fees and everything included as standard.
What is a hospitality EPoS?
An EPoS, or electronic point of sale, is a system that sits at the core of a hospitality business’s tech stack, enabling them to take orders, process transactions, and manage their operations. EPoS systems can be very diverse in terms of functionality, ranging from light-touch solutions through to feature-rich systems like Zonal that contain functionality for managing inventory, building promotions, and finance management.
How do I set up my EPoS?
Different EPoS systems will have different setup requirements, depending on the complexity of the system. Some providers will simply send you the hardware and you’ll need to complete the setup yourself. At Zonal, our dedicated onboarding team will help you throughout your entire onboarding journey, from data build through to go-live, minimising any disruption of trading.
Why should I use an EPoS in my business?
An EPoS system is an incredibly valuable tool for operators looking to manage their businesses more effectively. A feature-rich EPoS offers many benefits to hospitality businesses, including greater control over their products and pricing, as well as greater insight of how the business is performing.
Research
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Guides
Whitepaper: Diversifying in the Hospitality Industry to Meet Rising Costs
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Understanding Guest Loyalty in 2026
Webinars & podcasts
Beyond the Stay: How trends & tech are reshaping Holiday Parks
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