A flexible, powerful loyalty solution for hospitality

Zonal’s Loyalty solution is a feature-rich, web-based platform that enables you to build, run, and monitor the effectiveness of bespoke loyalty programmes to reward your most loyal customers.

Better understand, and reward, your customers

Zonal’s Loyalty solution will help you to nurture and develop a loyal base of customers, driving footfall, improving guest experiences, and ultimately increasing revenue.

Product benefit

Boost loyalty without additional operational overhead

Once you’ve set up your loyalty programmes they effectively run themselves, meaning outside of occasional changes you can leave your programmes to run without taking up any of your team’s time.

Boost loyalty without additional operational overhead
Boost loyalty without additional operational overhead

Boost loyalty without additional operational overhead

Once you’ve set up your loyalty programmes they effectively run themselves, meaning outside of occasional changes you can leave your programmes to run without taking up any of your team’s time.

Product benefit

Increase retention, drive sales

Zonal’s Loyalty platform helps you to increase customer retention and drive sales by incentivising and rewarding customers to return again and again.

Increase retention, drive sales

Zonal’s Loyalty platform helps you to increase customer retention and drive sales by incentivising and rewarding customers to return again and again.

Product benefit

Better understand your customers

Gain greater insight by tracking your customers’ visit frequency, spend, and other valuable data to inform your marketing activity and build a more detailed customer database.

Better understand your customers

Gain greater insight by tracking your customers’ visit frequency, spend, and other valuable data to inform your marketing activity and build a more detailed customer database.

Product benefit

A flexible solution to suit your business

Our Loyalty platform is designed to fit into any hospitality business, enabling you to build your own rules that are tailored to your business’s needs, and deploy your programmes to best suit your customers’ demands, whether it’s physical cards or a digital platform.

A flexible solution to suit your business

Our Loyalty platform is designed to fit into any hospitality business, enabling you to build your own rules that are tailored to your business’s needs, and deploy your programmes to best suit your customers’ demands, whether it’s physical cards or a digital platform.

Product benefit

Part of Zonal’s connected ecosystem

Full integration with Zonal’s EPoS and wider suite of hospitality technology means data from your loyalty programmes can easily be combined with other customer data collected from across your business to inform and increase the effectiveness of your marketing activity.

Part of Zonal’s connected ecosystem

Full integration with Zonal’s EPoS and wider suite of hospitality technology means data from your loyalty programmes can easily be combined with other customer data collected from across your business to inform and increase the effectiveness of your marketing activity.

Key features of Zonal’s Loyalty software

Full of powerful features and functionality, our Loyalty software will enable you to drive revenue, boost engagement, and increase retention.

Run multiple programmes

Build and run different loyalty programmes simultaneously across different sites or brands with variable criteria.

Flexible format

Issue physical loyalty cards, QR codes, barcodes or even build your own branded loyalty app.

Fully customisable

Our white-labelled mobile app and customisable physical cards enable you to create end-to-end branded experiences.

Configure rules

Build your own points-based, percentage discount, money off or one-off rewards, tailored to customer preferences.

Tier functionality

Set up multiple loyalty tiers with different rewards and promotions to drive engagement.

Integrated redemption

Integration with your other Zonal technology facilitates automatic redemption and balance checking at any point-of-sale.

Loyalty website widget

Implement a widget on your own website, enabling customers to check their balance and rewards.

Reporting dashboard

Zonal’s Loyalty platform features full reporting on your loyalty programmes’ performance, helping you optimise further.

What our customers say about Zonal’s Loyalty software

“Loyalty was a key part of our brief and we were impressed by Zonal’s cost-effective but impressive loyalty package.”
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Universities
“We have become much more productive as a result and saved an absolute fortune. Investing in Zonal’s loyalty solution has paid for itself already and we will save twice the investment cost each year from now on.”
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Hotels

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