Explore our selection of blogs, case studies, research reports and more.
research
Discover why consumers choose to go out to pubs, bars and restaurants over staying in; why hospitality matters to them; and what keeps them coming back for more.
Discover the highlights from our 2023 GO Technology consumer research series, from what influences guests’ decision-making, to what makes guests more or less loyal, and current consumer attitudes towards technology in the customer journey.
Discover how guest loyalty has changed as a result of the cost-of-living crisis, what builds loyalty amongst consumers, and the role of loyalty schemes in maintaining loyalty.
Exclusive research identifying consumers' latest attitudes to using technology in hospitality, and how venues can strike the right balance between tech and personal interaction.
Discover what factors are influencing where guests choose to eat and drink out in 2023, and who the decision-makers are, in this exclusive consumer research.
Discover what people are looking for from hotel stays in 2023, and what can be done to enhance guest satisfaction and increase revenues.
The fast-paced evolution of innovative new payment methods is quickly replacing cash in hospitality - what does this mean for restaurants, pubs and bars?
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