Smart technology to help your garden centre restaurant bloom
Zonal’s experience in garden centres, combined with our roots in hospitality, enable us to work in partnership with retail operators to grow F&B profits, streamline restaurant operations and provide a first-class customer service. Our innovative and fully integrated tech solutions for garden centre restaurants generate data and insight at every stage of the customer journey, and offer full, real-time visibility of restaurant operations including stock levels, customer wait times and consumer trends in order to better inform business decisions, drive efficiencies and increase average spend per visit.
TRUSTED BY TOP UK GARDEN CENTRE BRANDS
Why Garden Centres love Zonal
“The reporting we can access is making a huge difference to the way we manage our business and our menus. We can now see what dishes are popular and giving us the best margins and those that either need refining or taking off the menu.”
Why Haskins Garden Centres choose to work with Zonal
With a not fit-for-purpose retail system controlling their F&B function, Haskins Garden Centres were facing inaccuracies with stock, a lack of visibility on product performance and operational inefficiencies within their restaurants; and with plans to expand their estate to further sites, the team knew they needed a suite of specialist hospitality technology to better manage their thriving F&B division.
The Haskins team chose to implement a suite of Zonal technology that would scale with them as the business continued to grow, including our EPoS and handheld ordering devices, extensive reporting platform, and kitchen management system. Since implementing our technology across their restaurant operations, Haskins have benefitted from speedier service, detailed reporting across their restaurants to help them maximise margins, and frictionless service that delights customers.
The right technology for your garden centre restaurant
Fully-integrated to help you unlock your full potential
All of our solutions work seamlessly together, providing you with unparalleled control over your operation, as well as deep insight into every aspect of your business, enabling you to make better business decisions, and maximise revenue. With robust integrations to a variety of other providers across payment, guest ordering, finance, labour management, and marketing, our solutions allow for unparalleled flexibility to help you run your business effectively.
One single version of the truth
Eliminate inefficiencies and inconsistency with accurate, real-time data. With our solutions, you’ll always have a complete picture of current business performance, know how much stock you have on hand for your restaurant, as well as how products are performing; and with the ability to centrally manage your menus and recipes, changes can be easily made to products and rates without any operational headache, helping you to keep on top of rising costs and maintain your margins.
Drive revenue and deliver outstanding guest experiences
A fully integrated, dedicated suite of hospitality tech solutions enables you to provide a truly exceptional customer service. From booking a table online to provide customers with the peace of mind their table will be waiting for them, to quick and convenient ordering and payment options, accurate availability of menu items, reduced wait times, loyalty rewards and more, Zonal’s integrated technology can help you improve every aspect of your customer experience.
A superior suite of garden centre hospitality technology solutions
Improve efficiency with our best-in-class EPoS
Zonal’s POS sits at the heart of your garden centre restaurant’s tech stack, connecting your front and back-of-house to deliver complete operational control. It can help increase speed of service, reduce waste and improve stock control, provide vital business insights, increase operational efficiency and boost your customers’ loyalty. All the tools you need to improve your restaurant and entice more customers in when they visit your garden centre, in one place. Data from Zonal’s EPoS can be easily exported to allow you to collate data from both your retail and restaurant POS systems.
Manage suppliers and stock to weed out wastage
Manage your stock levels, suppliers, purchasing and recipes all in one place. Increase ordering efficiency with our end-to-end Purchase to Pay solution, allowing you to cut costs from over-ordering, and reduce waste sent to the compost heap.
Menu and allergen management
Our menu management technology allows you to centrally create and curate your recipes, maintaining consistency of ingredients, costs and preparation across your entire estate. Easily maintain allergen information to stay up to date with legislative changes.
Increase reservations and maximise yield in your restaurant with Zonal Bookings
Drive more traffic into your garden centre restaurant by offering easy, convenient table bookings for your customers, and gain full control over your floorplan with our reservations and table management system. Effectively manage your busiest trading days, such as during the Christmas period and Mother’s Day, with our events booking module and enable customers to pre-order, allowing you to prepare well in advance.
Zonal’s booking system shares real-time data with your EPoS, updating table availability as soon as a bill is paid, allowing other potential customers to book as soon as a table is free, and allowing you to more effectively manage your waitlists to make sure you’re always optimising your capacity.
Speed up service with order and pay at table
Increase the average spend in your garden centre restaurant by making it easy for customers to order with the click of a button whilst sat at their table. Zonal’s online ordering system is a safe, secure and contactless way for your customers to order and pay for food and drink via their mobile device. As items are ordered, either front of house or through our digital ordering system stock levels are updated in real-time, helping you reduce wastage and inevitably control costs.
Open up new revenue streams with Toggle ecommerce and gift cards
Toggle allows you to access a whole new potential set of guests, as well as access new revenue streams, through a branded ecommerce webstore. Offer gift cards to enable guests who regularly visit to share the experience with friends and family, increasing footfall and driving sales. Toggle integrates fully with Zonal’s EPoS, as well as a huge number of other tech providers, allowing for easy redemption and reconciliation during the customer’s visit.
Increase guest insight, drive loyalty and boost revenue with Airship – the hospitality CRM
Increase the effectiveness of your marketing efforts with Airship’s data-driven hospitality CRM and email marketing platform. Airship will help you to get to know your customers better, enabling you to stay connected, drive engagement, and boost loyalty to encourage those all-important repeat visits to your restaurant, as well as encouraging guests to spend more when they do visit. Sharing a full integration with our EPoS and wider suite of solutions, in-venue spend and visit data can be combined to help you understand your guests’ habits better than ever before to further drive revenue.
Increase repeat visits and customer spend with loyalty
Cultivate guest loyalty among customers old and new with an integrated digital loyalty solution. Improve visibility of loyalty customers on-site and obtain valuable insights such as visit frequency, preferences and spend, allowing you to offer tailored deals and rewards to each customer, driving more engagement and them coming back again and again!
Business analytics & reporting
Our suite of technology includes a robust, detailed reporting function that goes beyond the standard reporting you get with your EPoS, pulling together data from across your entire F&B operation to give you deep insight into all areas in one simple dashboard. View and analyse your business data in one single view, with one version of the truth covering your entire tech stack and easily distribute a range of useful reports to your teams at the click of a button.
Why Zonal is the best partner for your success
We've been providing hospitality technology with unbeatable UK customer support for over 40 years
No other provider has the wealth of industry knowledge and experience we’ve gained since 1979 in the hospitality sector. No other tech partner has a system that’s as powerful, flexible and customisable. And no other provider can make it easier for you to do what you do best: deliver great customer experiences and run profitable venues. Our award-winning UK-based training, project management and account management teams will support you every step of the way, and our dedicated support centre based in Edinburgh is available 8am-12am, 7 days a week, 365 days a year.
A network of over 200+ integration partners
We understand that no two businesses are the same, and the key to tech success is choosing solutions that suit the exact needs of your business. We partner with over 200 technology partners to deliver strong integrations to allow you to deliver frictionless guest experiences and access the full potential of your tech stack.
