Smart technology to help your garden centre restaurant bloom
Zonal’s experience in garden centres, combined with our roots in hospitality, enable us to work in partnership with retail operators to grow F&B profits, streamline restaurant operations and provide a first-class customer service. Our innovative and fully integrated tech solutions for garden centre restaurants generate data and insight at every stage of the customer journey, and offer full, real-time visibility of restaurant operations including stock levels, customer wait times and consumer trends in order to better inform business decisions, drive efficiencies and increase average spend per visit.
Our garden centre customers include
A superior suite of garden centre hospitality technology solutions
Zonal’s POS sits at the heart of your garden centre restaurant’s tech stack, connecting your front and back-of-house to deliver complete operational control. It can help increase speed of service, reduce waste and improve stock control, provide vital business insights, increase operational efficiency and boost your customers’ loyalty. All the tools you need to improve your restaurant and entice more customers in when they visit your garden centre, in one place. Data from Zonal’s EPoS can be easily exported to allow you to collate data from both your retail and restaurant POS systems.
Manage suppliers and stock to weed out wastage
Manage your stock levels, suppliers, purchasing and recipes all in one place. Increase ordering efficiency with our end-to-end Purchase to Pay solution, allowing you to cut costs from over-ordering, and reduce waste sent to the compost heap.
Menu and allergen management
Our menu management technology allows you to centrally create and curate your recipes, maintaining consistency of ingredients, costs and preparation across your entire estate. Easily maintain allergen information to stay up to date with legislative changes.
Increase repeat visits and customer spend with loyalty
Cultivate guest loyalty among customers old and new with an integrated digital loyalty solution. Improve visibility of loyalty customers on-site and obtain valuable insights such as visit frequency, preferences and spend, allowing you to offer tailored deals and rewards to each customer, driving more engagement and them coming back again and again!
Generate a new revenue stream through branded gift card sales and create opportunities for increased guest spend when the cards are redeemed! Zonal’s gift card solution is fully integrated with our EPoS, meaning easy redemption and with no further training or instructions necessary for staff.
Speed up service with order and pay at table
Increase the average spend in your garden centre restaurant by making it easy for customers to order with the click of a button whilst sat at their table. Zonal’s online ordering system is a safe, secure and contactless way for your customers to order and pay for food and drink via their mobile device. As items are ordered, either front of house or through our digital ordering system stock levels are updated in real-time, helping you reduce wastage and inevitably control costs.
Bookings, event management and pre-order
Drive more traffic into your garden centre restaurant by offering easy, convenient table bookings for your customers, and gain full control over your floorplan with our reservations and table management system. Effectively manage your busiest trading days such as during the Christmas period and Mother’s Day with our events booking module and enable customers to pre-order, allowing you to prepare well in advance. Zonal’s booking system shares real-time data with your EPoS, updating table availability as soon as a bill is paid, allowing other potential customers to book as soon as a table is free, and allowing you to more effectively manage your waitlists to make sure you’re always optimising your capacity.
Business analytics & reporting
Our suite of technology includes a robust, detailed reporting function that goes beyond the standard reporting you get with your EPoS, pulling together data from across your entire F&B operation to give you deep insight into all areas in one simple dashboard. View and analyse your business data in one single view, with one version of the truth covering your entire tech stack and easily distribute a range of useful reports to your teams at the click of a button.
Integrations with over 100 technology suppliers
We partner with over 100 technology suppliers, giving you more control over your technology stack with seamless integrations, and allowing you to leverage your existing systems to optimise operations and enhance your customer journey.
First-class training and unlimited customer support
We recognise that providing a truly exceptional service is much more than just installing our technology and leaving you to it. We work closely with our customers from day one, providing expert project management and a dedicated account manager to help get up and running and ensure a smooth transition from your previous system. We know that garden centre businesses don’t just operate from 9am to 5pm, so our UK-based customer support centre based in Edinburgh is available from 8am – midnight, 365 days a year to give customers peace of mind and our team of +80 field service engineers work around the clock, covering every UK postcode to keep our customers up and running.
Delivering control, efficiency and customer service excellence for your garden centre restaurant
Whether you operate one restaurant in your independent garden centre, or oversee a thriving multi-site brand, our range of easy-to-use, fully integrated technology solutions can help you to:
Increase average spend per visit
Generate more revenue from every customer using smart, integrated F&B tech solutions in your garden centre restaurant. Place the convenience of ordering and payment in the hands of your customers with Order & Pay, and drive increased loyalty and spending through bespoke loyalty schemes, across both your retail and F&B.
Improve speed of service
Integrated, fit-for-purpose F&B technology, means faster service. Reduce queuing and wait times and turn tables quicker with handheld ordering devices and online ordering, perfect for customers that prefer convenience – such as those who are less mobile, or families with children.
Simplify your stock ordering process, reduce waste and cut costs with our integrated inventory, ordering and menu management systems. Manage all your stock and suppliers in one place, and remove the admin headache of re-keying orders into multiple systems.
Real-time reporting and insight
Develop a deeper understanding of your customers and optimise your restaurant offer. Learn about everything from customer spending habits and visit frequency, to wait times, popular dishes, stock performance and more.
Provide first-class customer service
A fully integrated, dedicated suite of hospitality tech solutions enables you to provide a truly exceptional customer service. From booking a table online to provide customers with the peace of mind their table will be waiting for them, to quick and convenient ordering and payment options, accurate availability of menu items, reduced wait times, loyalty rewards and more, Zonal’s integrated technology can help you improve every aspect of your customer experience.