Technology to help give guests a holiday to remember
With Zonal’s range of integrated hospitality technology solutions for holiday parks, you’re able to offer the convenient and contactless services that your guests expect, and capture data throughout their entire stay, helping you to understand them better than ever before and enabling you to deliver the best possible guest experience.
TRUSTED BY TOP UK HOLIDAY PARK BRANDS
Why holiday parks love Zonal
“Zonal has worked hard to understand our business model and develop its products to match our needs. As a result, we’re effectively running our multi-million-pound retail business on the back of Zonal’s technology.”
“Zonal works for our business because of its ongoing investment in evolving its solutions and continual commitment to embrace modern technology to help companies like Haulfryn operate more efficiently and harness new revenue streams.”
“Having a way for our customers to sit on their sun loungers and order their food and drinks is a huge game changer for us.”
Why Hoburne Leisure choose to work with Zonal
Facing data discrepancies leading to decisions being made based on anecdotal information, staff spending too much time on admin, and with a desire to better monitor product purchasing and performance across their estate of holiday parks, the Hoburne Leisure team sought out an integrated purchasing solution to streamline their operations and improve visibility.
Since implementing a connected suite of technology, including Zonal’s purchase-to-pay solution Acquire, the Hoburne team have since seen an 11% reduction in food and beverage costs through centralised supplier and purchasing management, real-time visibility of stock usage and repletion, and greater insight into product performance across their sites.
The right technology for your holiday park
Fully-integrated to help you unlock your full potential
All of our solutions work seamlessly together, providing you with unparalleled control over your operation, as well as deep insight into every aspect of your business, enabling you to make better business decisions, and maximise revenue. With robust integrations to a variety of other providers across payment, guest ordering, finance, labour management, and marketing, our solutions allow for unparalleled flexibility to help you run your parks effectively.
One single version of the truth
Eliminate inefficiencies and inconsistency with accurate, real-time data. With our solutions, you’ll always have a complete picture of current business performance, know how much stock you have on hand for your restaurants and bars, as well as how products are performing; and with the ability to centrally manage your menus and recipes, changes can be easily made to products and rates without any operational headache, helping you to keep on top of rising costs and maintain your margins.
Drive revenue and deliver outstanding guest experiences
Increase opportunities for upselling, whether it’s at the table-side with handheld ordering devices for staff, during the table reservation process, or even enabling guests to order for delivery to their cabin or caravan. Improved communication between your front and back-of-house teams means staff will always have all of the tools and information they need to ensure your guests have a great stay.
Delivering control, efficiencies and customer service excellence across your holiday park
EPoS
Zonal’s EPoS is the beating heart of your park’s tech stack, sharing data and bringing everything together. It connects the dots between your front and back-of-house, delivering you complete operational control. It can help increase speed of service, reduce wastage, improve stock control, get vital business insights, increase loyalty, and achieve all kinds of operational efficiencies. It delivers all the tools you need to manage your business successfully and efficiently.
Manage wastage and allergen data
Deploying a fully integrated purchase to pay and menu management system means that decisions are based on data and food and drink suppliers are streamlined across your estate to unify pricing and optimise profit. As new allergen legislation has come in over recent years, it has become important to be able to track volumes of what is being bought and from where.
Increase reservations and maximise yield in your restaurant with Zonal’s Bookings platform
Provide your guests with a great experience from the point of booking with a seamless online reservation solution. Fully-integrated with our EPoS and wider suite of technology, create customisable booking journeys to enable additional opportunities to upsell. With live table availability ensuring you don’t overbook, to automated booking reminders, bookable areas, a robust table management solution, and capacity to easily manage large group bookings and events with pre-orders, Zonal Bookings ensures a smooth service session for both your team and your guests.
Booking onsite activities
Whether it’s a game of tennis, or a yoga class, our integrated activity booking engine, makes it easy for guests to pre-book onsite activities.
Online ordering
Optimise your food and beverage revenue by making it easy for your guests and residents to order with the click of a button. Zonal’s online ordering system is a safe, secure and contactless way for your guests and residents to order and pay for food and drink via their mobile device. Guests can take advantage of your tasty food and drink options both in-venue, and from the comfort of their holiday home, through Order & Pay, Click and Collect, Deliver to Location and Delivery. As items are ordered, either front of house or through our digital ordering system stock levels are updated in real time, helping you reduce wastage and inevitably control costs.
Open up new revenue streams with Toggle ecommerce and gift cards
Toggle allows you to access a whole new potential set of guests, as well as access new revenue streams, through a branded ecommerce webstore. Offer gift cards to enable guests who loved their stay to share the experience with friends and family, or even offer experiences to increase footfall and drive sales. Toggle integrates fully with Zonal’s EPoS, as well as a huge number of other tech providers, allowing for easy redemption and reconciliation during the guest’s visit.
Increase guest insight, drive loyalty and direct bookings with Airship – the hospitality CRM
Increase the effectiveness of your marketing efforts with Airship’s data-driven hospitality CRM and email marketing platform. Airship will help you to get to know your guests better, enabling you to stay connected, drive engagement, and boost loyalty to encourage those all-important repeat visits, as well as encouraging guests to spend more when they return. Sharing a full integration with our EPoS and wider suite of solutions, on-park spend and visit data can be combined to help you understand your guests’ habits better than ever before to further drive revenue.
Increase guest loyalty and revenue
Investing in an integrated digital loyalty solution will reap many benefits, not least because loyalty members will be visible to staff at every point of the guest journey. A major advantage of the shift to digital for holiday park operators is the valuable insights that can be gained from harvesting guest data. Visit frequency, guest preferences and spend can all be collected and collated, so you can send tailored deals and rewards to each customer, driving more engagement and sales.
Why Zonal is the best partner for your success
We've been providing hospitality technology with unbeatable UK customer support for over 40 years
No other provider has the wealth of industry knowledge and experience we’ve gained since 1979 in the hospitality sector. No other tech partner has a system that’s as powerful, flexible and customisable. And no other provider can make it easier for you to do what you do best: deliver great customer experiences and run profitable venues. Our award-winning UK-based training, project management and account management teams will support you every step of the way, and our dedicated support centre based in Edinburgh is available 8am-12am, 7 days a week, 365 days a year.
A network of over 200+ integration partners
We understand that no two businesses are the same, and the key to tech success is choosing solutions that suit the exact needs of your business. We partner with over 200 technology partners to deliver strong integrations to allow you to deliver frictionless guest experiences and access the full potential of your tech stack.
