Technology to help give guests a holiday to remember

Over the past year there has been a huge leap in consumer adoption of technology at every part of the guest journey to facilitate contactless and safer experiences. But the benefits of hospitality technology across your holiday park extend far beyond ensuring your guests are safe. Technology can help you engage and understand your guests better, drive more satisfaction, streamline operations and increase profits.

So with the majority of British holidaymakers keen on taking a staycation this year, UK holiday parks embracing technology will be in the best position to rebuild in 2021, capitalise on the tourism boom and thrive in the future.

With Zonal’s range of integrated technology solutions for holiday parks, you’re able to capture data throughout your guests’ entire stay, helping you to understand them better than ever before and enabling you to deliver the best possible customer experience. Furthermore, our core operations tech such as EPoS, kitchen management systems, online booking systems for tables or leisure activities and more, are all integrated, giving you greater efficiencies, control and insight into every aspect of your business.

Delivering control, efficiencies and customer service excellence across your holiday park


Zonal’s EPoS is the beating heart of your park’s tech stack, sharing data and bringing everything together. It connects the dots between your front and back-of-house, delivering you complete operational control. It can help increase speed of service, reduce wastage, improve stock control, get vital business insights, increase loyalty, and achieve all kinds of operational efficiencies. It delivers all the tools you need to manage your business successfully and efficiently.

Manage wastage and allergen data

Deploying a fully integrated purchase to pay and menu management system means that decisions are based on data and food and drink suppliers are streamlined across your estate to unify pricing and optimise profit. As new allergen legislation has come in over recent years, it has become important to be able to track volumes of what is being bought and from where.

Booking onsite activities

Whether it’s a game of tennis, or a yoga class, our integrated activity booking engine, makes it easy for guests to  pre-book onsite activities.

holiday park restaurant image

Online table bookings

Giving your guests the ability to book a table at their favourite onsite restaurant gives them the convenience they expect and enables you to plan efficiently for every service. The Zonal booking system shares real-time data with the POS, updating table availability as soon as a bill is paid, allowing potential customers to book immediately.

Online ordering

Optimise your food and beverage revenue by making it easy for your guests and residents to order with the click of a button. Zonal’s online ordering system is a safe, secure and contactless way for your guests and residents to order and pay for food and drink via their mobile device. Guests can take advantage of your tasty food and drink options through Order & Pay, Click and Collect and Delivery. As items are ordered, either front of house or through our digital ordering system stock levels are updated in real time, helping you reduce wastage and inevitably control costs.

Holiday Park Mini Golf Image

Increase guest loyalty and revenue

Investing in an integrated digital loyalty solution will reap many benefits, not least because loyalty members will be visible to staff at every point of the guest journey. A major advantage of the shift to digital for holiday park operators is the valuable insights that can be gained from harvesting guest data. Visit frequency, guest preferences and spend can all be collected and collated, so you can send tailored deals and rewards to each customer, driving more engagement and sales.

Technology solutions for holiday parks

What our clients say

This is Bourne Leisure Limited logo
“Zonal has worked hard to understand our business model and develop its products to match our needs. As a result, we’re effectively running our multi-million-pound retail business on the back of Zonal’s technology.”
Neil Hobbs, Head of EPoS and MIS, Bourne Leisure
“Zonal works for our business because of its ongoing investment in evolving its solutions and continual commitment to embrace modern technology to help companies like Haulfryn operate more efficiently and harness new revenue streams.”
Steve Lattimore, IT Implementation Project Manager, Haulfryn
“Having a way for our customers to sit on their sun loungers and order their food and drinks is a huge game changer for us.”
Ben Dalton, Group Clubs Retail Manager, Hoburne Group
  • This is Bourne Leisure Limited logo

Related Content

blog icon


Customer Journey Mapping Checklist

Mapping out your customer journey is important regardless of whether you’re a multi-brand, multi-site operator or an independent pub or restaurant, and what’s more, it’s doesn’t cost anything – just time and teamwork.

So, grab a pen and paper and have a look at our 5-step checklist below.

View checklist
case-study icon


Hoburne Leisure Group gains full visibility over stock management and reduces costs by 11%

The Hoburne Leisure Group were looking for an integrated purchasing solution that would give them visibility of live data across multiple sites.
Read case study
research icon


GO Technology: Technology's role in the customer journey

Findings from our GO Technology report reveal that having accepted the need for technology during the pandemic, two fifths of consumers say tech improves their hospitality experiences.
Discover insight

Mobile Order and Pay

Keep staff and customers safe and COVID-compliant by empowering guests to take the ordering and payment process into their own hands. Available exclusively to Zonal EPoS customers, this fully customisable solution is deployed quickly and simply via your website.

Get in touch

Chat with our sales team to learn about how Zonal products could benefit you.