Maximise occupancy and increase RevPAR with a fully-integrated suite of hotel technology solutions

From our intuitive, cloud-based property management system (PMS), to our industry-leading EPoS, innovative stock control technology, online ordering solutions, dedicated hospitality CRM and a suite of hotel marketing solutions, Zonal’s technology solutions for hotels provide you with all the tools you need to manage costs, deliver a seamless guest experience, streamline operations and maximise RevPAR.


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Discover the value of connected hotel technology

Explore our virtual hotel through the eyes of your customers, and learn how connected technology can really enhance their experience!

Why hotels of all sizes love Zonal

“Zonal has gone a long way to helping our staff to take more orders, while reducing mistakes and speeding up service.”
Stuart Garrick, IT Director, MacDonald Hotels & Resorts
“The data we acquire from our technology is essential. We use this data to help set our rates for the week, the month and the following year! Through Zonal’s reporting tools, we can easily see how the business if performing and look to change our rates based on whether we need to drive occupancy, room rates or both.”
Marcella Swindell, Group Hotels Operation Manager, Malhotra Group
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“The team were fantastic getting us on-board so quickly. The system is really straight forward and the training and support we received was amazing”
Revenue Manager, The Upham Group

Why the Provenance Collection choose to work with Zonal

With a commitment to excellence in customer service, accessibility, and exceptional value to their guests and community, the Provenance team needed a fully-integrated suite of technology to help them deliver on these objectives through streamlined operations and more informed, data-led decision making.

The Provenance team chose to implement Zonal’s PMS alongside their wider suite of Zonal solutions, including our industry-leading EPoS, replacing three separate systems they were previously using to manage their rooms; and have since seen greater efficiency across the F&B and accommodation areas of the business, with reduced errors, simplified guest journeys and comprehensive reporting spanning the entire business.

The right technology for your hotel

Fully-integrated to help you unlock your full potential

All of our solutions work seamlessly together, providing you with unparalleled control over your operation, as well as deep insight into every aspect of your business, enabling you to make better business decisions, as well as maximise occupancy and RevPAR. With robust integrations to a variety of other providers across payment, finance, labour management, PMS, and marketing, our solutions allow for unparalleled flexibility to help you run your business effectively.

One single version of the truth

Eliminate inefficiencies and inconsistency with accurate, real-time data. With our solutions, you’ll always have a complete picture of current occupancy, know how much stock you have on hand for your restaurant and bar, and how products are performing; and with the ability to centrally manage your menus and recipes, changes can be easily made to products and rates without any operational headache, helping you to keep on top of rising costs and maintain your margins.

Drive revenue and deliver outstanding guest experiences

Increase opportunities for upselling, whether it’s at the table-side with handheld ordering devices for staff, during the table reservation process, or even when guests are booking their rooms. Improved communication between your front and back-of-house teams means staff will always have all of the tools and information they need to ensure your guests have a great stay.

Take control of your operations and enhance the experience at every stage of your guest journey

A simple-to-use, feature-rich Property Management System

Zonal’s cloud-based Property Management System, High Level, provides you with all the tools you need to manage your accommodation, enabling you to make significant time savings, as well as increase revenue. Complete with a zero-commission dedicated booking engine, powerful channel manager, quick and easy rate management functionality, and simple to implement in your business, High Level is the perfect PMS for both independent hotels, pubs and inns, as well as multi-site estates.

Improve efficiency and boost F&B sales in your hotel restaurant

Zonal’s industry-leading hotel EPoS is the ultimate tool to help you increase efficiency, maximise your margins and deliver outstanding guest experiences in your hotel’s restaurant or bar. Fully-integrated with your hotel PMS, orders can be easily reconciled with rooms, and data is seamlessly shared to provide you with a complete picture of business performance. What’s more, our handheld ordering solution iServe empowers your staff to take orders from anywhere in the hotel, posting orders directly to the kitchen or bar with no rekeying required, helping to speed up service and increase guest spend.

Increase reservations and maximise yield in your restaurant with Zonal’s Bookings platform

Provide your guests with a great experience from the point of booking with a seamless online reservation solution. Fully-integrated with our PMS, EPoS and wider suite of technology, create customisable booking journeys to allow guests to book a table for their first night in the same journey as their room booking, as well as creating additional opportunities to upsell. With live table availability ensuring you don’t overbook, to automated booking reminders, bookable areas, a robust table management solution, and capacity to easily manage large group bookings and events with pre-orders, Zonal Bookings ensures a smooth service session for both your team and your guests.

Provide more convenience for guests with mobile order and pay to table, room or any other location in your hotel

Give guests more options on how they’d like to order, increase spend-per-head, and enable your team to achieve more with our mobile ordering solutions. Available via both an app and web ordering, guests can place orders themselves via their mobile devices, freeing up staff to focus on fulfilling orders and providing an exceptional experience rather than taking and inputting orders. Improve F&B sales with allowing guests to conveniently order to their room or any other pre-defined location within your hotel.

Greater control over your products and purchasing

Build a fantastic product offering with our Menu Management solution and take complete control over your stock management with our purchase-to-pay solution Acquire. Fully-integrated with our EPoS, our inventory and ordering solutions help you to streamline processes, reduce costs and create a more efficient back-of-house operation for your team.

Increase guest insight, drive loyalty and direct bookings with Airship – the hospitality CRM

Increase the effectiveness of your marketing efforts with Airship’s data-driven hospitality CRM and email marketing platform. Airship will help you to get to know your guests better, enabling you to stay connected, drive engagement, and boost loyalty to encourage those all-important repeat visits, as well as encouraging guests to spend more when they return. Sharing a full integration with our EPoS, PMS and wider suite of solutions, spend and visit data can be combined to help you understand your guests’ habits better than ever before to further drive revenue.

Reward loyal guests with digital loyalty schemes

Loyal guests are one of your most valuable assets, so ensuring they feel appreciated is key to encouraging them to return again and again. Our digital loyalty solution enables you to build a robust loyalty programme to incentivise, reward and track your guest behaviour. Fully-integrated with Zonal’s wider suite of solutions, loyalty rewards can be redeemed at any point of sale within your hotel, making it easy for guests to feel special, and ensuring they spend more time in your bar or restaurant rather than alternative venues.

Open up new revenue streams with Toggle ecommerce and gift cards

Toggle allows you to access a whole new potential set of guests, as well as access new revenue streams, through a branded ecommerce webstore. Offer gift cards to enable guests who loved their stay to share the experience with friends and family, or even offer experiences (such as a cocktail making masterclass in your hotel bar) to increase footfall and drive sales. Toggle integrates fully with Zonal’s EPoS, as well as a huge number of other tech providers, allowing for easy redemption and reconciliation during the guest’s visit.

Detailed reporting on every aspect of your business

In addition to a robust suite of reporting that comes as standard with our hotel technology, we offer a range of additional reporting tools that go above and beyond the standard reporting functionality for businesses that wish to delve deeper. Combining data from your EPoS and PMS, as well as integrations with systems such as payroll and finance, Dimensions+ enables you to build a detailed picture of your entire estate in one single view to help you identify opportunities to alleviate cost and revenue pressures.

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Why Zonal is the best partner for your success

We've been providing hospitality technology with unbeatable UK customer support for over 40 years

No other provider has the wealth of industry knowledge and experience we’ve gained since 1979 in the hospitality sector. No other tech partner has a system that’s as powerful, flexible and customisable. And no other provider can make it easier for you to do what you do best: deliver great customer experiences and run profitable venues. Our award-winning UK-based training, project management and account management teams will support you every step of the way, and our dedicated support centre based in Edinburgh is available 8am-12am, 7 days a week, 365 days a year.

Learn more about Zonal >>

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A network of over 200+ integration partners

We understand that no two businesses are the same, and the key to tech success is choosing solutions that suit the exact needs of your business. We partner with over 200 technology partners to deliver strong integrations to allow you to deliver frictionless guest experiences and access the full potential of your tech stack.

View our integration partner network >>

Mobile Order and Pay

Keep staff and customers safe and COVID-compliant by empowering guests to take the ordering and payment process into their own hands. Available exclusively to Zonal EPoS customers, this fully customisable solution is deployed quickly and simply via your website.

Get in touch

Contact our sales team to discover how Zonal products can help improve your bottom line