Maximise occupancy and increase RevPAR with a fully-integrated suite of hotel technology solutions
From our intuitive, cloud-based property management system (PMS), to our industry-leading EPoS, innovative stock control technology, online ordering solutions, dedicated hospitality CRM and a suite of hotel marketing solutions, Zonal’s technology solutions for hotels provide you with all the tools you need to manage costs, deliver a seamless guest experience, streamline operations and maximise RevPAR.
TRUSTED BY TOP HOTEL BRANDS ACROSS THE UK
Why hotels of all sizes love Zonal
“Zonal has gone a long way to helping our staff to take more orders, while reducing mistakes and speeding up service.”
“The team were fantastic getting us on-board so quickly. The system is really straight forward and the training and support we received was amazing”
“If you’re thinking about getting Zonal’s High Level hotel PMS system, definitely do it! Not only is it a very easy to use system, with intelligent reporting, but the team are so helpful and friendly. No question is too stupid! and any queries are easily answered.”
Why the Oakman Group choose to work with Zonal
As a company that prides itself on delivery top-quality hospitality and service to its guests, the Oakman Group is continuously looking for ways to enhance their guest experience and seamlessly manage the accommodation side of the business as they continued to expand.
The Oakman team chose Zonal’s High Level as their Property Management System across the estate, and with a full integration to their existing Zonal EPoS, have since benefitted from better reporting, centralised rate and revenue management, and an increase in productivity for their teams, allowing them to better deliver first-class experiences for their guests.
The right technology for your hotel
Fully-integrated to help you unlock your full potential
All of our solutions work seamlessly together, providing you with unparalleled control over your operation, as well as deep insight into every aspect of your business, enabling you to make better business decisions, as well as maximise occupancy and RevPAR. With robust integrations to a variety of other providers across payment, finance, labour management, PMS, and marketing, our solutions allow for unparalleled flexibility to help you run your business effectively.
One single version of the truth
Eliminate inefficiencies and inconsistency with accurate, real-time data. With our solutions, you’ll always have a complete picture of current occupancy, know how much stock you have on hand for your restaurant and bar, and how products are performing; and with the ability to centrally manage your menus and recipes, changes can be easily made to products and rates without any operational headache, helping you to keep on top of rising costs and maintain your margins.
Drive revenue and deliver outstanding guest experiences
Increase opportunities for upselling, whether it’s at the table-side with handheld ordering devices for staff, during the table reservation process, or even when guests are booking their rooms. Improved communication between your front and back-of-house teams means staff will always have all of the tools and information they need to ensure your guests have a great stay.
Take control of your operations and enhance the experience at every stage of your guest journey
A simple-to-use, feature-rich Property Management System
Zonal’s cloud-based Property Management System, High Level, provides you with all the tools you need to manage your accommodation, enabling you to make significant time savings, as well as increase revenue. Complete with a zero-commission dedicated booking engine, powerful channel manager, quick and easy rate management functionality, and simple to implement in your business, High Level is the perfect PMS for both independent hotels, pubs and inns, as well as multi-site estates.
Improve efficiency and boost F&B sales in your hotel restaurant
Zonal’s industry-leading hotel EPoS is the ultimate tool to help you increase efficiency, maximise your margins and deliver outstanding guest experiences in your hotel’s restaurant or bar. Fully-integrated with your hotel PMS, orders can be easily reconciled with rooms, and data is seamlessly shared to provide you with a complete picture of business performance. What’s more, our handheld ordering solution iServe empowers your staff to take orders from anywhere in the hotel, posting orders directly to the kitchen or bar with no rekeying required, helping to speed up service and increase guest spend.
Increase reservations and maximise yield in your restaurant with Zonal’s Bookings platform
Provide your guests with a great experience from the point of booking with a seamless online reservation solution. Fully-integrated with our PMS, EPoS and wider suite of technology, create customisable booking journeys to allow guests to book a table for their first night in the same journey as their room booking, as well as creating additional opportunities to upsell. With live table availability ensuring you don’t overbook, to automated booking reminders, bookable areas, a robust table management solution, and capacity to easily manage large group bookings and events with pre-orders, Zonal Bookings ensures a smooth service session for both your team and your guests.
Provide more convenience for guests with mobile order and pay to table, room or any other location in your hotel
Give guests more options on how they’d like to order, increase spend-per-head, and enable your team to achieve more with our mobile ordering solutions. Available via both an app and web ordering, guests can place orders themselves via their mobile devices, freeing up staff to focus on fulfilling orders and providing an exceptional experience rather than taking and inputting orders. Improve F&B sales with allowing guests to conveniently order to their room or any other pre-defined location within your hotel.
Greater control over your products and purchasing
Build a fantastic product offering with our Menu Management solution and take complete control over your stock management with our purchase-to-pay solution Acquire. Fully-integrated with our EPoS, our inventory and ordering solutions help you to streamline processes, reduce costs and create a more efficient back-of-house operation for your team.
Increase guest insight, drive loyalty and direct bookings with Airship – the hospitality CRM
Increase the effectiveness of your marketing efforts with Airship’s data-driven hospitality CRM and email marketing platform. Airship will help you to get to know your guests better, enabling you to stay connected, drive engagement, and boost loyalty to encourage those all-important repeat visits, as well as encouraging guests to spend more when they return. Sharing a full integration with our EPoS, PMS and wider suite of solutions, spend and visit data can be combined to help you understand your guests’ habits better than ever before to further drive revenue.
Reward loyal guests with digital loyalty schemes
Loyal guests are one of your most valuable assets, so ensuring they feel appreciated is key to encouraging them to return again and again. Our digital loyalty solution enables you to build a robust loyalty programme to incentivise, reward and track your guest behaviour. Fully-integrated with Zonal’s wider suite of solutions, loyalty rewards can be redeemed at any point of sale within your hotel, making it easy for guests to feel special, and ensuring they spend more time in your bar or restaurant rather than alternative venues.
Open up new revenue streams with Toggle ecommerce and gift cards
Toggle allows you to access a whole new potential set of guests, as well as access new revenue streams, through a branded ecommerce webstore. Offer gift cards to enable guests who loved their stay to share the experience with friends and family, or even offer experiences (such as a cocktail making masterclass in your hotel bar) to increase footfall and drive sales. Toggle integrates fully with Zonal’s EPoS, as well as a huge number of other tech providers, allowing for easy redemption and reconciliation during the guest’s visit.
Detailed reporting on every aspect of your business
In addition to a robust suite of reporting that comes as standard with our hotel technology, we offer a range of additional reporting tools that go above and beyond the standard reporting functionality for businesses that wish to delve deeper. Combining data from your EPoS and PMS, as well as integrations with systems such as payroll and finance, Dimensions+ enables you to build a detailed picture of your entire estate in one single view to help you identify opportunities to alleviate cost and revenue pressures.
Why Zonal is the best partner for your success
We've been providing hospitality technology with unbeatable UK customer support for over 40 years
No other provider has the wealth of industry knowledge and experience we’ve gained since 1979 in the hospitality sector. No other tech partner has a system that’s as powerful, flexible and customisable. And no other provider can make it easier for you to do what you do best: deliver great customer experiences and run profitable venues. Our award-winning UK-based training, project management and account management teams will support you every step of the way, and our dedicated support centre based in Edinburgh is available 8am-12am, 7 days a week, 365 days a year.
A network of over 100+ integration partners
We understand that no two businesses are the same, and the key to tech success is choosing solutions that suit the exact needs of your business. We partner with over 100 technology partners to deliver strong integrations to allow you to deliver frictionless guest experiences and access the full potential of your tech stack.