A proven track record
45+ years of experience
Zonal has been building technology for UK hospitality since 1979. Every product, every integration and every support call is shaped by 45 years of real UK hospitality experience.
One truly connected ecosystem for hospitality operators
Zonal’s fully connected technology gives multi-site hospitality operators the clarity, control and confidence to keep every site performing, every day. From EPoS and digital ordering to reservations, operations and marketing tech, every product is built to work together natively, and backed by human-led support.
Zonal Bookings
Zonal Bookings is our commission-free reservations platform that centralises all bookings to streamline operations and boost yield. Native integration with our wider tech ecosystem lets you manage deposits, promotions, and pre-orders with ease – while capturing valuable guest data to personalise experiences and unlock smarter reporting.
Learn moreZonal PMS
Zonal PMS is our feature-rich, budget-friendly property management system, giving you all the tools to manage accommodation with ease. Fully integrated with our wider tech ecosystem, it connects F&B and rooms – so guests can check in or out at the POS, book a table during room booking, or even charge restaurant bills directly to their room for seamless checkout.
Learn moreOrder & Pay
Order & Pay gives your guests control, and your team more time. Guests can browse, order, and pay at their own pace – no waiting required. Fully connected to Zonal's ecosystem, every order is sent straight through to the kitchen or bar, stock levels update automatically, and menu changes are instantly published across all channels. The result? Faster service, less admin, and happier guests.
Learn moreDelivery
Streamline all your delivery operations from one platform. Orders from major delivery partners are received straight into the EPoS and are managed centrally through your Zonal Delivery dashboard. Orders go directly to the kitchen, stock levels update automatically, and reporting is seamless – reducing admin and keeping your business running smoothly.
Learn moreClick & Collect
Tap into an additional revenue stream with Zonal's fully-integrated takeaway ordering channel. All data is shared seamlessly between our Click & Collect platform and wider tech ecosystem to help you operate efficiently. Real-time menu availability, pricing and promotions ensure a frictionless experience for customers, and no extra work for your team.
Learn moreKiosks
Speed up service and enhance the guest experience with kiosks. Fully integrated into Zonal's connected ecosystem, your digital menus are managed from one central hub, orders are shared straight to the kitchen in real time, and guests can redeem gift cards or loyalty points – helping you boost engagement and drive revenue.
Learn moreEPoS
The beating heart of the hospitality tech ecosystem. Our EPoS seamlessly shares data with all our other solutions, putting data at the heart of everything you do by providing one single version of the truth for all of your business data, and reducing operational overhead with extensive automation and reporting capabilities – letting you focus on what matters: delivering great guest experiences.
Learn moreIntegrated payments
Accurate payments, every time. Zonal's integrated payment solution handles transactions from tills, handheld devices, or online ordering platforms with complete precision. No re-keying, fewer errors, fewer complaints – and a smoother, more reliable experience for your guests.
Learn moreHandheld POS
Serve more guests, faster, with Zonal's Handheld POS. Our all-in-one devices combine handheld ordering with integrated payments, sending orders straight to the kitchen without re-keying. Your team can focus on service, while guests enjoy quicker, smoother experiences.
Learn moreBusiness intelligence
Turn data into insight with Zonal Dimensions+. Our BI reporting platform brings together all your data into easy-to-read dashboards. Real-time updates let you analyse multiple systems in one place, helping you spot trends, make informed decisions, and act on what matters most.
Learn morePurchase-to-pay
Take control of your stock with Zonal Acquire, our purchase-to-pay inventory solution that keeps your stock management efficient and accurate. Fully integrated with Zonal's connected ecosystem, every order updates your stock levels in real time – so you always know what's on hand and what needs to be purchased.
Learn moreKitchen management
Streamline your kitchen operations with Kitchen iQ. Fully integrated into Zonal's connected ecosystem, orders placed at any point of sale are sent through to your kitchen, routed, and displayed by the Kitchen iQ system, with configurable displays for each ordering channel and the capability to separately display pre-orders with a delay.
Learn moreAirship CRM
Know your guests. Drive revenue with Zonal's dedicated hospitality CRM, Airship, which combines spend and visit data across Zonal's ecosystem, giving you a complete view of your customers. Tight integration with various customer-facing touchpoints means you can combine spend and visit data seamlessly for improved accuracy, eliminating the need to pull multiple reports from different systems.
Learn moreVouchers
Drive visits and repeat business with Zonal Voucher Manager. Create and distribute vouchers that are easy for guests to redeem at any touchpoint. Fully integrated with Zonal's ecosystem, you can leverage customer data to deliver personalised, intelligent promotions – boosting engagement and footfall with minimal effort.
Learn moreToggle gift cards
Boost revenue by selling physical or digital gift cards and merch through a branded webshop with Toggle, Zonal's powerful gift card and ecommerce platform. Toggle's integration with our tech ecosystem ensures seamless customer journeys and ease of operation through easy redemption at any point of sale.
Learn moreDigital signage
AdMargin is an easy-to-use platform designed to help you take your in-venue marketing to the next level. Our intuitive platform puts you in control of every promotion with customised campaigns to suit your business.
Learn moreLoyalty
Reward your guests and drive engagement with Zonal Loyalty. Our flexible digital loyalty solution integrates across the Zonal ecosystem, letting guests collect and redeem rewards at any touchpoint – whether online on their own device, or with your team, helping you build stronger relationships and increase repeat visits.
Learn moreTrusted by the UK's leading hospitality operators
EPoS
Zonal’s EPoS is the reliable core of every site across the estate. Built for live hospitality trading, it gives multi-site operators real-time visibility over sales and stock from one connected system, so head office has an accurate picture and IT teams have one system to support. Backed by always-on support and 45+ years of UK hospitality expertise, it keeps every venue trading at its best, from the busiest Friday night to the quietest Tuesday lunch.
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Digital Ordering
Give every guest more ways to order and spend, without adding pressure to your teams. Zonal's digital ordering technology connects order and pay, click and collect, kiosk and delivery channels directly to your EPoS and kitchen. Every order then updates stock and sales in real time, regardless of which channel it came through. That removes the manual rekeying that causes lost orders and mistakes: when PizzaExpress removed exactly this step, they saw a 5% upturn in incremental sales. For enterprise operators, every additional ordering channel adds revenue and choice for guests, not extra complexity for site teams or head office.
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Property Management
Commission-free property management that connects directly to the rest of your operation. Zonal's PMS gives pubs with rooms centralised control over rates, occupancy and bookings across every site, with 450+ OTA connections keeping every channel up to date automatically. With room data, guest profiles and payments shared directly into Zonal's EPoS, front office and F&B teams work from the same guest record, so charges land in the right place first time and revenue per guest is easier to see and grow.
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Marketing
Turn guest data from every site into better loyalty engagement, and more compelling promotions. Zonal's marketing solutions help you better utilise guest data captured through your EPoS, ordering and bookings channels, giving you the tools to run personalised, joined-up campaigns across every venue. Loyalty, CRM, gift cards, and vouchers all draw on the same guest profile and connect back to your EPoS, allowing for easy tracking of performance.
Operations
Multi-site back-of-house technology that gives head office control without slowing down site teams. Zonal's operations technology connects kitchen management, purchasing and menu data directly to your EPoS, so costs, margins and kitchen performance are visible and consistent across every site. Stock purchasing, recipe building and reporting all draw on the same data, so the numbers your finance team sees match what's actually happening in your venues.
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Reservations
Every booking, across every site, in one central system. Zonal Bookings brings reservations, events, pre-orders and deposits together on a single platform for greater control and visibility. Front-of-house teams always have an accurate, live view of the floorplan and capacity, and head office can see performance across the whole estate without chasing individual venues. For multi-site operators, this means more covers served, fewer missed bookings, and more revenue captured.
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Trusted to deliver when it matters
Take a look at our many success stories to see how we’re helping businesses just like yours.
Pubs & Bars
Pubs & Bars
Hotels
Hotels
Holiday Parks
Restaurants
Holiday Parks
Begin your Zonal journey
Ready to see Zonal EPoS in action?
How do Zonal's products integrate with each other and with third-party systems?
Zonal’s products are natively integrated, sharing data across our EPoS, ordering, reservations, operations and marketing solutions in real time. The ecosystem also connects with 200+ third-party systems, giving your IT team a reliable, lower-complexity tech stack across your estate, and the flexibility to run your business your way.
What return on investment can I expect from Zonal's technology?
Operators report an average 1% increase in gross profit per year through tighter stock control, and save at least one hour per site, per day on admin. Our team can walk you through the commercial case for your specific business.
What support does Zonal provide after go-live?
Zonal provides dedicated onboarding, account management and UK-based support, available 8am-midnight, 7 days a week. Our specialists are available to help, from technical issues to getting more from your technology every day.
Get the latest news and insights from Zonal
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Two businesses under one roof: The importance of joined up F&B and accommodation for pubs with rooms
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Research
GO Technology: Game On – How Hospitality Can Win at the World Cup
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Tech that Powers Tips and Empowers Your Team
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Guides
Whitepaper: Diversifying in the Hospitality Industry to Meet Rising Costs
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Blog
Understanding Guest Loyalty in 2026
What’s in the report
- How much do reviews influence guests’ decisions on where to stay?
- Which booking methods do guests trust the most?
- Where do guests go to to find hotels to book?
- What is the demand for F&B facilities and room service?
- How can hoteliers increase revenues and deliver a seamless guest experience during the staycation boom?
Make an enquiry
We’d love to show you how Zonal can help take your hospitality business to the next level. Contact our expert sales consultants using the form below, or call us now 0800 131 3400.