Zonal’s fully integrated Click & Collect solution provides a new revenue stream for hospitality businesses. Offer your guests more choice and flexibility with online takeaway ordering.
Click & Collect provides you with the opportunity to increase your revenue without increasing the footprint of your business, whether you’re at full capacity but still looking for new ways to grow, or looking to attract new customers.
Streamline operations
Our Click & Collect solution is fully EPoS-integrated, meaning all orders placed through the platform are automatically passed through to your kitchen to be actioned as with in-venue orders, ensuring consistent workflows for your team and avoiding extra tasks.
Our Click & Collect solution is fully EPoS-integrated, meaning all orders placed through the platform are automatically passed through to your kitchen to be actioned as with in-venue orders, ensuring consistent workflows for your team and avoiding extra tasks.
Boost sales
Click & Collect allows you to extend your offering beyond how many guests you can serve in-venue, enabling you to increase yield and drive additional revenue.
Click & Collect allows you to extend your offering beyond how many guests you can serve in-venue, enabling you to increase yield and drive additional revenue.
Increase efficiency
It takes, on average, six minutes to take an order over the phone. With Click & Collect, your team don’t need to spend time taking orders over the phone or re-keying them into your EPoS, freeing them up to focus on your in-venue guests.
It takes, on average, six minutes to take an order over the phone. With Click & Collect, your team don’t need to spend time taking orders over the phone or re-keying them into your EPoS, freeing them up to focus on your in-venue guests.
Your venue, your brand
Zonal’s Click & Collect platform is white-labelled, enabling you to fully customise it with your branding and logos. This gives your customers a simple, easy-to-follow user experience with no confusing third-party logos or messaging.
Zonal’s Click & Collect platform is white-labelled, enabling you to fully customise it with your branding and logos. This gives your customers a simple, easy-to-follow user experience with no confusing third-party logos or messaging.
Seamless integrations
All data is shared seamlessly between our Click & Collect platform and wider tech ecosystem to help you operate efficiently, with real-time menu availability, pricing and promotions ensuring a frictionless experience for customers, and no extra work for your team.
All data is shared seamlessly between our Click & Collect platform and wider tech ecosystem to help you operate efficiently, with real-time menu availability, pricing and promotions ensuring a frictionless experience for customers, and no extra work for your team.
Discover some of the great functionality available in our Click & Collect solution.
Secure payment
All payments are processed securely by PayPal Braintree, with Apple Pay and Google Pay also supported.
Deliver to location
Guests can place an order online for collection at a specific location and time.
Order specifications
Give customers choice in how meals are presented, for example a box or bag.
Integrated redemption
Users can redeem vouchers, promotional offers and loyalty rewards all within the same user journey.
Order volume control
Limit order capacity if things are busy and advise customers of the next available time.
EPoS integrate
Publish site-specific deals and offers, and ensure product availability is always up-to-date.
Delayed ordering
Click & Collect will only display orders to your kitchen team when they’re needed.
Responsive web application
User journeys are optimised no matter what device your customers are using to order.
“EPoS integration is the key to Click & Collect’s success. It means we can manage the flow of orders we receive, and seamlessly process each with a minimum of fuss.”Learn more
“We were so confident in the Click & Collect solution that we went live in all 456 PizzaExpress sites all at once.”Learn more
What is a Click & Collect system for hospitality?
A click and collect system for hospitality is an online ordering solution that enables guests to place an order online to be collected from your venue at a specified time.
How does hospitality Click & Collect software work?
Like other digital ordering solutions, click and collect solutions allow customers to browse a digital version of your menu before placing and paying for an order all in one platform. Zonal’s Click & Collect solution will then automatically submit the customer’s order to your EPoS and kitchen for fulfilment, flagging it as a click and collect order and only displaying it to your team when preparation needs to begin.
What are the benefits of offering click and collect in hospitality?
Offering click and collect in your business has lots of benefits, from helping you to diversify your offering and tap into new groups of customers, to maximising yield and helping you drive additional revenue both during peak times and quieter periods.
How do I set up Click & Collect technology in my business?
Setting up a click and collect solution in your business should be simple. When implementing Click & Collect with Zonal, our dedicated onboarding team will be with you at every step along your journey, making sure your new technology is properly configured and ready for your go-live date.
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