Available through select hardware partners, Zonal’s digital ordering platform supports integrated self-service kiosks, enabling hospitality businesses to reduce wait times, speed up service, and improve guest experiences.
Consumers demand speed and convenience during their visits to hospitality, and self-service kiosks can be a great way of meeting these demands. Through Zonal’s digital ordering platform, kiosks can be easily added as an additional ordering channel, without introducing any unnecessary operational complexity.
Product benefit
With integrated payment devices and no re-keying required, self-service kiosks can provide your team with significant time savings to focus more on fulfilment, and guests spend less time queuing to place an order.
With integrated payment devices and no re-keying required, self-service kiosks can provide your team with significant time savings to focus more on fulfilment, and guests spend less time queuing to place an order.
Product benefit
With the ability to configure per-product ordering journeys to promote upsells, kiosks have been shown to increase average order values by as much as 20-30%.
With the ability to configure per-product ordering journeys to promote upsells, kiosks have been shown to increase average order values by as much as 20-30%.
Product benefit
Self-ordering kiosks allow your customers to easily browse your menu, make any changes they may want to their order, and place their orders quickly and easily.
Self-ordering kiosks allow your customers to easily browse your menu, make any changes they may want to their order, and place their orders quickly and easily.
Product benefit
This means that your digital menus can be managed from one central location, and any updates are published automatically across all of your ordering channels, removing the need for your team to spend time updating multiple systems.
This means that your digital menus can be managed from one central location, and any updates are published automatically across all of your ordering channels, removing the need for your team to spend time updating multiple systems.
Discover some of the great features and functionality available using our digital ordering platform.
Easily manage products
Products, pricing, and digital menus are managed centrally to eliminate duplication of effort.
Unified ordering journeys
Your kiosks can use your existing product ordering journeys to ensure consistency across channels.
Flexible menu deployment
Different menus can be applied dependent on time, trading area or location.
Seamless data flow
Orders are automatically pushed to our EPoS, flagged as kiosk orders, and sent for fulfilment.
Robust reporting
Data from your kiosks is collated with our wider reporting suite to ensure accuracy.
Integrated redemption
Users can redeem vouchers, promotional offers, and loyalty rewards during the ordering journey.
“From the initial enquiry to the installation of the kiosks, menu build, team training and finally the ongoing support since going live both App4 and Zonal have proven we made the right choice.”
What is a restaurant kiosk?
Kiosks in hospitality businesses are self-service ordering stations that allow customers to browse the menu, as well as place and pay for an order, in one journey.
What kiosk providers do Zonal work with?
You can view a full list of available kiosk providers we work with on our integrations page here.
What are the benefits of self-service kiosks?
Kiosks offer a range of benefits to hospitality businesses, from reduced queues and lower wait times for customers, to time savings for staff and increased average order values.
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