Book a brighter future with liveRES
As the lighter offering from our liveRES suite of reservations products, Zonal’s simple online booking solution liveRES Reservations is a fully EPoS-integrated, customisable booking widget that allows customers to book online, on any device, at any time of night or day. Designed and built specifically for the hospitality industry, our online booking calendar will help you maximise capacity, improve loyalty and boost profits.
No commission, just a flat monthly fee
Zonal’s liveRES Reservations helps you maximise profits at all times. That’s why you only pay a flat, predictable monthly fee with no commission to pay for each booking – no unexpected costs at the end of each month, no matter how busy you are.
Fully customisable to your brand
70% of UK adults prefer to use a restaurant’s own-branded website or app. Zonal’s online booking widget is fully customisable, so your customers only ever see your name, logos, and branding – and never any confusing third-party branding. It gives all your customers a seamless booking experience no matter how they choose to make their booking.
You own 100% of your customer data
EPoS integration allows you to link booking data with customer spend, helping you to build a more detailed picture of each customer and understand their preferences. API integration within our online booking solution also shares data across multiple venues, allowing you to analyse customer behaviour and loyalty. And because that data is yours alone, you can communicate with your customers exactly how you want to. Unlike other booking widgets, you own all of your liveRES customer data which you can then use as you see fit.
Powerful insights to improve profitability
Our online reservations tool, liveRES Reservations, gives you actionable insights to help you operate with greater efficiency and profitability. You can analyse booking data to identify your busiest times and reduce the number of online bookable tables. This enables you to push online bookers to quieter times and maintain a steady flow of customers throughout service.
Build detailed pictures of every customer
Show your customers that you truly understand who they are and what they like. EPoS integration enables you to access spend data and build a detailed picture of each customer – perfect for creating one-to-one marketing campaigns that drive loyalty, improve retention, and increase spend.
Email and SMS confirmations and reminders
Minimise dreaded no-shows – which account for up to 20% of restaurant bookings – by sending guests automated timely communications, from reconfirming their booking to a reminder email or SMS before their visit. Guests can also cancel or amend their bookings, allowing you to rebook the table as early as possible or reorganise your staffing as required.
Adding real value to your business
Zonal’s solutions are purpose-built for the hospitality industry, benefiting small independents and large chains alike.
“Before liveRES, it was just pen and paper and pot luck really. One of the main advantages is the pressure that’s gone off the kitchen – plus we don’t have to worry about people double-booking a table anymore!”
“One thing that liveRES enables us to do is that we have a nice branded email that goes out where we can put all our key information – menus, sales offers, think about Christmas, try our other restaurants – all of that. With our previous provider it was very difficult to do that because you’ve got fixed boxes to put stuff in, so you can’t fit in everything that’s important.”
“Using liveRES meant we could open with confidence, knowing that we had full control over volume and flow of bookings. We could protect ourselves from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch”