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News: No-shows in hospitality double from 6% to 12% in 2023
The latest research from Zonal and CGA by NIQ, reveals that the number of consumers not showing up for their reservations in pubs, bars and restaurants has doubled since September last year. A significant 12% of consumers are still not honouring their reservations and not informing venues in advance that they need to cancel.
News: Latest figures reveal 11th October as the most popular day to make a Christmas Day booking in 2023
The latest consumer insights from Zonal reveal the latest booking trends for the Christmas period in 2023, including the most popular days for guests to make a Christmas Day booking, and group sizes.
News: Father’s day proves a gift for hospitality industry with bookings up by 27% on last year
The latest figures from Zonal and the hospitality commerce platform Toggle, shows bookings for Father’s Day 2023 rose by 27% compared to last year, while a record number of dads will have been given gift cards for meals and drinks as sales of hospitality gift cards increased by 88%.