Blog: Is dine at home here to stay?
Zonal’s Strategic Product Manager Glenn Tait looks at whether people will retain an appetite for dining at home once the hospitality sector reopens fully.
The Bottom Line: The true cost of no-shows for pubs and restaurants (Infographic)
As the old saying goes, prevention is better than cure. Which is why the pub and restaurant industry is fighting to counter the huge amount of no-shows that take a sizeable bite into profits every year.
New technology offers a number of solutions, such as reminder emails and deliberate overbooking based on predicted no-shows.
But it also entails a shift in philosophy, with lessons to be learned – and not-so-smart practices to be avoided – from around the world.
Take a look at this infographic for innovative ways to negate those nauseating no-shows.
