As the old saying goes, prevention is better than cure. Which is why the pub and restaurant industry is fighting to counter the huge amount of no-shows that take a sizeable bite into profits every year.
New technology offers a number of solutions, such as reminder emails and deliberate overbooking based on predicted no-shows.
But it also entails a shift in philosophy, with lessons to be learned – and not-so-smart practices to be avoided – from around the world.
Take a look at this infographic for innovative ways to negate those nauseating no-shows.