Hospitality and Catering News calls for hospitality operators to adopt click and collect

Hospitality and Catering News, the essential information resource for those working within the industry, has called for operators to adopt Click and Collect in a recent article posted online.

Citing Zonal’s recent GO Technology Research to emphasise the size of the Click and Collect opportunity, Hospitality and Catering News highlighted how this small but rapidly growing new revenue stream is becoming big business for the hospitality industry – thanks to the increase in web-based ordering and delivery services such as Zonal’s Click and Collect solution.

The facts speak for themselves – with Delivery providers such as Deliveroo and Uber Eats among those reporting 755 million food deliveries made last year, an increase by 39% within the last three years, eating out of the home is here to stay.

But here’s the good news about Click and Collect according to Hospitality and Catering News, and some of the top reasons you should be joining the party:

  • Unlike many of the major food delivery companies which charge up to 20% commission per order, Click and Collect won’t erode your margins.
  • Click and collect can improve footfall, as it’s an opportunity to showcase your venue’s unique services and product offering whilst building brand loyalty.
  • Click and collect brings convenience to the customer and enables the business to be more efficient.

To read the full article with more detailed top tips and suggestions about building a Click and Collect strategy, visit Hospitality and Catering News.

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