What can hospitality learn about CX from other industries?

Delivering an exceptional end-to-end customer experience is becoming increasingly important in hospitality. But it’s an issue that’s also affecting many different industries – and some of those sectors have already found new ways to delight their customers.

In this SlideShare we’ll look at what retail, travel, and financial companies are doing to improve the customer experience, and ask what lessons can be learnt for hospitality.

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