From expert insights and advice, to exclusive research, podcasts, and more, we’ve created the ultimate Loyalty Hub for hospitality marketers; packed full of resources to help you boost customer advocacy and keep guests coming back for more.
People Make The Experience: How Your Staff Drive Customer Loyalty
It Should Feel Like Magic, Not Marketing: Personalisation, Loyalty & Data in Hospitality
Loyalty That Lasts: Growing with Guests, Not Just Points
What Diners Want: The New Rules of Loyalty in Hospitality
How hospitality businesses can create ‘Superfans’
How loyalty can help tackle no shows
How important are effective comms in building customer relationships?
How can smaller hospitality businesses make loyalty work?
GO Technology: The value of hospitality – Exploring consumer insights and perceptions
Discover why consumers choose to go out to pubs, bars and restaurants over staying in; why hospitality matters to them; and what keeps them coming back for more.
GO Technology: The New Loyalty Landscape – How the cost-of-living crisis impacts hospitality
Discover how guest loyalty has changed as a result of the cost-of-living crisis, what builds loyalty amongst consumers, and the role of loyalty schemes in maintaining loyalty.
