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Webinar: How to stay connected with diners in a contactless era

The Zonal team, together with BigHospitality Editor Stefan Chomka and Tampopo CEO, David Fox, explored how operators need to start re-thinking the guest journey during a recent webinar at Hostech 2021.

Discussions included everything from how customers interact with restaurant brands, to the various touch points and how technology has enhanced the customer experience.

In a time when there are a multitude of tech solutions available, we review the challenges operators face and how they can be overcome to ensure success.

Key topics include:

  • Whether the pandemic has changed operators’ perspectives on the importance of customer facing technology
  • The importance of integration and data for operators
  • How customer expectations have changed
  • The future of technology beyond the pandemic

Speakers

  • David Fox, Founder, Tampopo
  • Stefan Chomka, Editor, BigHospitality
  • Tim Chapman, Sales Director, Zonal
  • Darren Jackson, Head of Enterprise Sales, Zonal

Access this free webinar