Whitepaper: Harnessing the power of data in the COVID-hit hospitality sector
Integrating customer and operational data can empower businesses to overcome today’s challenges, and exploit tomorrow’s opportunities.
COVID-19 has decimated the hospitality industry. According to the most recent figures from the Office of National Statistics, the service sector that includes hospitality has sustained the worst impact of any industry.
As UK Hospitality chief executive Kate Nicholls said: “hospitality is being asked to operate under the toughest restrictions of any sector and being given the highest mountain to climb in order to survive”. For many hospitality businesses, that survival is being driven by data.
Prior to COVID-19, forward-thinking operators used data to help them enjoy a competitive advantage and thrive. Now, data will be one of the many ingredients in surviving this crisis – and the most likely source of success as recovery begins next year.
Download our Whitepaper: Harnessing the power of data in the COVID-hit hospitality sector to discover how you could use data to aid business recovery in 2021.
In this Whitepaper you will learn about:
- Adapting to the new normal
- Improving the customer experience
- Improving ordering channels
- Long-term advantages of data integration
- Operational efficiencies driven by data
- Delivering new opportunities