How can hospitality businesses combat no-shows in 2023?
With no-shows once again costing the hospitality industry an estimated £17.59bn in lost revenue per year, it’s important for hospitality businesses to ensure they’re doing everything they can to both reduce the likelihood of guests not showing up for their booking, as well as mitigating the impact of those that do.
In this webinar, we’re joined by industry experts from Mitchells & Butlers and Bums on Seats to explore the current bookings landscape, the impact of consumer loyalty on no-shows, the importance of real-time booking availability, and share their advice on processes and procedures operators can start implementing today to start tackling no-shows in their business.
Watch this webinar for actionable expert advice, including:
- Current consumer bookings trends in 2023
- Actionable advice on reducing no-shows in your business
- The impact of loyalty on consumer no-shows
- Advice for driving sales during off-peak times