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Customers’ top 5 hospitality frustrations and the tech that can fix them
Today’s hyper-connected, mobile-savvy pub and bar customers are more demanding than ever before, which means exceptional customer service is essential if you want to be successful.
To meet growing customer expectations in such a competitive market, you need the tools to help deliver a seamless customer experience – without creating an operational headache for you and your team.
From our robust, intuitive EPoS, capable of absorbing the spills and thrills of the liveliest venues, to innovative bar stock control technology, order and pay apps and a suite of marketing tools, Zonal is the perfect fit.
Explore our virtual pub through the eyes of your customers, and learn how connected technology can really enhance their experience!
Whether you operate an independent neighbourhood pub or multi-site estate, our range of easy-to-use, fully integrated technology solutions will help you to:
Our award-winning, UK-based training, project management and customer success teams will support you every step of the way; from initial requirements gathering right through to post-launch, you’re always in safe hands.
We’re a trusted supplier of EPoS systems and connected hospitality technology solutions to over 75% of the UK’s managed pub market, and our customers range from single-site operators to multi-site estates.
In addition to providing some of the biggest pub and bar brands in the UK with innovative technology, we are also committed to the success of the sector, which is why we are both members and trusted partners of the British Institute of Innkeeping.
“The Zonal team not only had relevant sector experience, but their EPoS system gave us the integrated solution we were seeking. It offers a range of modules, giving us detailed and timely reports, with up to the minute performance data for each site.”
“Zonal’s experience of the hospitality sector, and pubs in particular, is second to none. We had confidence in the stability of the technology and team, who are so knowledgeable and give us great service and support.”
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