A powerful, budget-friendly, cloud-based PMS for hotels

Packed with premium functionality, without the premium price tag, our PMS combines everything you need to manage your accommodation into one system, all backed by industry-leading support.

Hotel management software that helps you achieve more

From independent hotels, pubs and inns to multi-site hotel groups, our simple yet powerful, cloud-based hotel PMS offers you complete control over your operations. Make significant cost and time savings by streamlining processes, and increase revenue.

Premium features, budget-friendly pricing

We believe in fair and transparent pricing. We don’t hide necessary functionality behind paywalls, or charge commission on bookings taken through our platform. Zonal PMS will help you reduce costs, without compromising on your operational success.

Dedicated onboarding and support

We’ll work closely with you throughout onboarding, go-live, and beyond. Our expert onboarding team will ensure you have a hassle-free switchover, and once you’re live help is only ever a phone call away – with our dedicated, UK-based helpcentre available 365 days a year, 8am – midnight.

Part of Zonal’s connected ecosystem

Seamless integration between our PMS, EPoS, table bookings, and wider suite of hospitality technology allows you to join up for F&B and accommodation, delivering frictionless customer journeys and streamlined operations for you and your team.

Hotel PMS features for smooth day-to-day operations

Built from the ground-up to enable you and your team to work smarter, Zonal’s hotel PMS is packed full of functionality that delivers real, tangible benefits to your hotel.

Commission-free booking engine

We don’t take any commission on reservations made through our booking engine, ensuring all of your revenue is working for you.

Channel manager

Connected to over 450 OTAs, our channel manager shares availability in real time to maximise reach and eliminate overbooking.

Revenue management

Adjust rates based on demand, seasonality or guest behaviour to maximise profits and RevPAR.

Front desk

Manage room assignment, guest check-ins/outs, and payment processing, and track special requests for increased efficiency.

Housekeeping

Enable housekeeping staff to update room status in real time to improve communication and save time.

Reporting suite

Forecast sales and analyse business performance with real-time reporting across multiple locations.

Events and conferencing

Coordinate room bookings, manage spaces, and oversee F&B arrangements, with all bills processed under a single guest or company.

Marketing suite

Send targeted communications to your guests to upsell services and extras pre-stay, gain valuable reviews, and encourage repeat stays.

Self check-in/out

Enhance the guest experience with convenient online check-in / out using a smartphone, allowing guests to register, pay, and avoid front desk queues.

Digital room keys

Offer guests the convenience of unlocking hotel room doors, elevators, side doors, and any other doors using their smartphone.

Payment gateway

Our fully integrated payment solution allows for seamless, secure transactions for both online bookings and in-house guests.

Online booking software

Included as standard, our intuitive and user-friendly online booking engine is designed to display on all devices to boost direct bookings and maximise profits.

Hear from Hotels we work with

“We use data to help set our rates for the week, the month, and the following year! Through Zonal’s reporting tools, we can easily see how the business is performing and look to change our rates based on whether we need to drive occupancy, room rates, or both.”
Read more
Hotels
“The team were fantastic getting us on -board so quickly. The system is really straight forward and the training and support we received was amazing”
Hotels
“The ability to share data across all of our sites and use it centrally was important to us. We have the full suite of Zonal products, we have been users of Zonal’s EPoS system and Airship for several years now, implementing Zonal PMS has really tied the whole piece together.”
Read more
Hotels

Offering real benefits to your hotel

Your technology is a vital part of your business, so it's important that it's working for you. Our cloud-based PMS is built by hoteliers, for hoteliers, helping you to meet your business goals and streamline operations.

No hidden fees, no commission

We don't charge any commission on bookings taken through our booking engine, meaning all of your revenue is working for you.

Boost direct bookings

Codes, reward systems, and our email marketing suite drive guests to your website, and our fully responsive booking engine ensures you convert website traffic into bookings.

More ways to drive revenue

Upsell additional extras during the booking journey, or even integrate with our table bookings solution to enable guests to book a table in your restaurant at the same time they book their stay.

Premium features at a fraction of the price

We believe in fair and transparent pricing. We don’t charge commission, or hide any essential functionality behind unclear communications or feature paywalls. You get everything you need to effectively manage your accommodation as standard, from day one.

PMS Pricing

Essentials

PMS

Includes commission-free Booking Engine & Channel Manager

Per Site

£179 p/m

Setup & Training

£500

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

Standard

PMS + Restaurant Bookings

Seamlessly integrate your table bookings with your PMS (Training included)

Per Site

£229 p/m

Setup & Training

£900

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Plus

PMS + Restaurant Bookings + POS + QR Room Ordering

Seamlessly combine your PMS with table bookings, room service and POS delivering a truly connected guest experience.

Per Site

£399 p/m

Setup & Training

£1,700

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Enterprise

Get in touch today for a quote!

A fully integrated hospitality management suite designed to streamline your operations, enhance guest experiences, and drive efficiency. Backed by industry-leading onboarding and support, we help you run your business seamlessly.

Frequently asked questions

PMS Integrations

Begin your Zonal journey

Ready to learn more?

A powerful, budget-friendly, cloud-based PMS for hotels

Packed with premium functionality, without the premium price tag, our PMS combines everything you need to manage your accommodation into one system, all backed by industry-leading support.

Hotel management software that helps you achieve more

From independent hotels, pubs and inns to multi-site hotel groups, our simple yet powerful, cloud-based hotel PMS offers you complete control over your operations. Make significant cost and time savings by streamlining processes, and increase revenue.

Premium features, budget-friendly pricing

We believe in fair and transparent pricing. We don’t hide necessary functionality behind paywalls, or charge commission on bookings taken through our platform. Zonal PMS will help you reduce costs, without compromising on your operational success.

Dedicated onboarding and support

We’ll work closely with you throughout onboarding, go-live, and beyond. Our expert onboarding team will ensure you have a hassle-free switchover, and once you’re live help is only ever a phone call away – with our dedicated, UK-based helpcentre available 365 days a year, 8am – midnight.

Part of Zonal’s connected ecosystem

Seamless integration between our PMS, EPoS, table bookings, and wider suite of hospitality technology allows you to join up for F&B and accommodation, delivering frictionless customer journeys and streamlined operations for you and your team.

Hotel PMS features for smooth day-to-day operations

Built from the ground-up to enable you and your team to work smarter, Zonal’s hotel PMS is packed full of functionality that delivers real, tangible benefits to your hotel.

Commission-free booking engine

We don’t take any commission on reservations made through our booking engine, ensuring all of your revenue is working for you.

Channel manager

Connected to over 450 OTAs, our channel manager shares availability in real time to maximise reach and eliminate overbooking.

Revenue management

Adjust rates based on demand, seasonality or guest behaviour to maximise profits and RevPAR.

Front desk

Manage room assignment, guest check-ins/outs, and payment processing, and track special requests for increased efficiency.

Housekeeping

Enable housekeeping staff to update room status in real time to improve communication and save time.

Reporting suite

Forecast sales and analyse business performance with real-time reporting across multiple locations.

Events and conferencing

Coordinate room bookings, manage spaces, and oversee F&B arrangements, with all bills processed under a single guest or company.

Marketing suite

Send targeted communications to your guests to upsell services and extras pre-stay, gain valuable reviews, and encourage repeat stays.

Self check-in/out

Enhance the guest experience with convenient online check-in / out using a smartphone, allowing guests to register, pay, and avoid front desk queues.

Digital room keys

Offer guests the convenience of unlocking hotel room doors, elevators, side doors, and any other doors using their smartphone.

Payment gateway

Our fully integrated payment solution allows for seamless, secure transactions for both online bookings and in-house guests.

Online booking software

Included as standard, our intuitive and user-friendly online booking engine is designed to display on all devices to boost direct bookings and maximise profits.

Hear from Hotels we work with

“We use data to help set our rates for the week, the month, and the following year! Through Zonal’s reporting tools, we can easily see how the business is performing and look to change our rates based on whether we need to drive occupancy, room rates, or both.”
Read more
Hotels
“The team were fantastic getting us on -board so quickly. The system is really straight forward and the training and support we received was amazing”
Hotels
“The ability to share data across all of our sites and use it centrally was important to us. We have the full suite of Zonal products, we have been users of Zonal’s EPoS system and Airship for several years now, implementing Zonal PMS has really tied the whole piece together.”
Read more
Hotels

Offering real benefits to your hotel

Your technology is a vital part of your business, so it's important that it's working for you. Our cloud-based PMS is built by hoteliers, for hoteliers, helping you to meet your business goals and streamline operations.

No hidden fees, no commission

We don't charge any commission on bookings taken through our booking engine, meaning all of your revenue is working for you.

Boost direct bookings

Codes, reward systems, and our email marketing suite drive guests to your website, and our fully responsive booking engine ensures you convert website traffic into bookings.

More ways to drive revenue

Upsell additional extras during the booking journey, or even integrate with our table bookings solution to enable guests to book a table in your restaurant at the same time they book their stay.

Premium features at a fraction of the price

We believe in fair and transparent pricing. We don’t charge commission, or hide any essential functionality behind unclear communications or feature paywalls. You get everything you need to effectively manage your accommodation as standard, from day one.

PMS Pricing

Essentials

PMS

Includes commission-free Booking Engine & Channel Manager

Per Site

£179 p/m

Setup & Training

£500

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

Standard

PMS + Restaurant Bookings

Seamlessly integrate your table bookings with your PMS (Training included)

Per Site

£229 p/m

Setup & Training

£900

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Plus

PMS + Restaurant Bookings + POS + QR Room Ordering

Seamlessly combine your PMS with table bookings, room service and POS delivering a truly connected guest experience.

Per Site

£399 p/m

Setup & Training

£1,700

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Enterprise

Get in touch today for a quote!

A fully integrated hospitality management suite designed to streamline your operations, enhance guest experiences, and drive efficiency. Backed by industry-leading onboarding and support, we help you run your business seamlessly.

Frequently asked questions

PMS Integrations

Begin your Zonal journey

Ready to learn more?

All-in-one handheld POS for tableside orders and payment

iServe Plus is Zonal’s handheld all-in-one order and payment solution. iServe Plus delivers advanced hardware capabilities, enabling your staff to take orders and payments — all from one handheld POS terminal.

Transform your guests’ ordering journey

Built for ease-of-use, iServe Plus empowers staff members to efficiently take orders and payments from any location within your venue, enhancing speed of service, accelerating order processing, and facilitating quicker table turns.

Increase efficiency

Time savings for your team

Eliminate the need for staff to make repeated trips to, and from, a POS terminal to key in orders or check product availability – helping your team be more productive.

Time savings for your team

Eliminate the need for staff to make repeated trips to, and from, a POS terminal to key in orders or check product availability – helping your team be more productive.

Faster service, happier guests

Streamline your service operations

Orders are automatically sent straight through to the kitchen for fulfilment without the need for staff to re-key anything, meaning they can focus on serving more guests, and customers spend less time waiting for their orders.

Streamline your service operations

Orders are automatically sent straight through to the kitchen for fulfilment without the need for staff to re-key anything, meaning they can focus on serving more guests, and customers spend less time waiting for their orders.

Reduce mistakes

Eliminate common errors and reduce refunds

Orders are automatically pushed from handheld devices to the kitchen, reducing re-keying errors. Improving customer experience and reassuring diners with allergies, minimising complaints and refunds.

Eliminate common errors and reduce refunds

Orders are automatically pushed from handheld devices to the kitchen, reducing re-keying errors. Improving customer experience and reassuring diners with allergies, minimising complaints and refunds.

Increase revenue

Boost revenue with upsells

Configure per-product ordering journeys to prompt staff to ask guests about adding optional extras to their meal, such as a side or drink, during the ordering process, helping to increase spend-per-head whilst enhancing the customer experience.

Boost revenue with upsells

Configure per-product ordering journeys to prompt staff to ask guests about adding optional extras to their meal, such as a side or drink, during the ordering process, helping to increase spend-per-head whilst enhancing the customer experience.

Real-time updates

Keep staff and customers informed

Easily communicate what dishes or products are out of stock to customers with live data sharing between the POS and handheld devices.

Keep staff and customers informed

Easily communicate what dishes or products are out of stock to customers with live data sharing between the POS and handheld devices.

Key features of Zonal’s handheld ordering solution

iServe comes complete with all the functionality your team needs to deliver effective service.

Easy-to-use interface

iServe’s intuitive interface is built with speed and service optimisation in mind.

Operate offline

Orders taken when offline are automatically submitted to the EPoS once connection is restored.

Take orders & payment

Take orders and payments tableside with iServe Plus, our all-in-one handheld POS.

Seamless integration

Orders automatically integrate directly into your Zonal POS.

Tableside loyalty

Easily scan customer vouchers and loyalty cards tableside with your all-in-one device.

Solutions to meet your requirements

iServe Plus with DOJO

Easily process contactless, and digital wallet payment tableside, with the ability to spilt payments and accept any PIN on glass payment amount the DOJO pocket is a reliable payment solution. Designed specifically for hospitality, the Dojo Pocket is a small, light and powerful handheld card machine that connects to your Zonal EPOS system in the cloud allowing you to take orders and payments from anywhere.

iServe Plus with FreedomPay

Perfectly portable, iServe Plus with FreedomPay gives operators the ability to process contactless and digital wallet payment tableside, with the ability to spilt payments and accept any PIN on glass payment amount. The Castles device is a powerful handheld payment machine that connects to your Zonal EPOS system in the cloud allowing you to take orders and payments from anywhere, and is also available with a receipt printer for even more convenience for staff and guests.

iServe (Ordering Only)

iServe delivers a cost-effective, reliable replacement to the traditional order pad. Install iServe on any iPod Touch/iPad Mini to instantly create a handheld EPoS terminal. With an intuitive user experience, team members can take orders, process payments and print receipts from anywhere in your venue, providing a superior service to customers.

What our customers say about iServe

“iServe Plus with Dojo is already saving us time, making it easier for teams to process orders, increasing productivity and efficiency. Customers benefit from a smoother ordering process with less chance of human error. For large outside events this is a game changer with service on the outside BBQ & Hog Roast made 10x smoother through iServe Plus with Dojo at our recent fireworks event. We're looking forward to rolling this out further across the estate over the coming months and we believe that this solution, combined with other technological and operational improvements, will help us to mitigate some of the extra wage cost burden placed on us at the recent budget as we plan for Summer 2025.”
Pubs & Bars
“We have increased the number of people we can serve by up to 40% without having to recruit more serving staff, as the process of taking an order is so much simpler and more efficient.”
Hotels

Begin your Zonal journey

Ready to learn more?

Some questions. Some answers

Boost your pub’s accommodation revenue with Zonal’s powerful pub PMS

Unlock your pub accommodation’s full potential with a feature-rich, budget-friendly PMS from Zonal. Backed by industry-leading, UK based support, and access to the industry’s most connected ecosystem of pub technology.

Exclusive offer for BII Members: get 10% off your EPoS rental, PMS, and Table Bookings fees for your first 12 months.

Get in touch

Proud to work with pubs with rooms of all shapes and sizes

The right technology partner for your pub

Your technology is a vital part of your business, so it's important that you choose the right partner to work with. Your success is our success, and we'll work in partnership with you to ensure that you're getting the most out of your technology.

Premium functionality, budget-friendly pricing

We believe in fair and transparent pricing. We don’t charge commission on bookings, or hide any essential functionality behind unclear communications or feature paywalls. You get everything you need to effectively manage your pub’s rooms as standard, from day one.

handshake icon

Dedicated onboarding and support

We’ll work closely with you throughout your onboarding journey, as well as go-live and beyond. Our UK based helpcentre is open when you are, available 365 days a year, 8am – midnight, help is never more than a call away.

Connected technology to take your pub’s operations further

Beyond our powerful PMS, Zonal’s suite of natively integrated technology can help you drive success across every arm of your pub. Whether it’s enhancing your guest experience, joining up your accommodation and F&B offerings, or helping you better analyse your pub’s performance, Zonal’s tech ecosystem will help you drive your business forwards.

Pub PMS software that helps you achieve more

Built from the ground-up to enable you and your team to work smarter, Zonal’s PMS is packed full of functionality that delivers real, tangible benefits to your pub.

Commission-free booking engine

We don’t take any commission on reservations made through our booking engine, ensuring all of your revenue is working for you.

Channel manager

Connected to over 450 OTAs, our channel manager shares availability in real time to maximise reach and eliminate overbooking.

Revenue management

Adjust rates based on demand, seasonality or guest behaviour to maximise profits and RevPAR.

Front desk

Manage room assignment, guest check-ins/outs, and payment processing, and track special requests for increased efficiency.

Housekeeping

Enable housekeeping staff to update room status in real time to improve communication and save time.

Reporting suite

Forecast sales and analyse business performance with real-time reporting across multiple locations.

Events and conferencing

Coordinate room bookings, manage spaces, and oversee F&B arrangements, with all bills processed under a single guest or company.

Marketing suite

Send targeted communications to your guests to upsell services and extras pre-stay, gain valuable reviews, and encourage repeat stays.

PMS Pricing

Essentials

PMS

Includes commission-free Booking Engine & Channel Manager

Per Site

£179 p/m

Setup & Training

£500

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

Standard

PMS + Restaurant Bookings

Seamlessly integrate your table bookings with your PMS (Training included)

Per Site

£229 p/m

Setup & Training

£900

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Plus

PMS + Restaurant Bookings + POS + QR Room Ordering

Seamlessly combine your PMS with table bookings, room service and POS delivering a truly connected guest experience.

Per Site

£399 p/m

Setup & Training

£1,700

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Enterprise

Get in touch today for a quote!

A fully integrated hospitality management suite designed to streamline your operations, enhance guest experiences, and drive efficiency. Backed by industry-leading onboarding and support, we help you run your business seamlessly.

Integrated with other industry-leading solutions

Trusted to deliver when it matters

“The team were fantastic getting us on-board so quickly. The system is really straight forward and the training and support we received was amazing”
Pubs with rooms
“A product that works for you, does what you want it to do, and is a really good tech solution, such as Zonal PMS, helps you achieve your business goals, which is vital.”
Pubs with rooms
The ability to share data across all of our sites and use it centrally was important to us. We have the full suite of Zonal products, we have been users of Zonal’s EPoS system and Airship for several years now, implementing Zonal's PMS has really tied the whole piece together.
Pubs with rooms

Frequently asked questions

Begin your Zonal journey

Ready for a quick chat?

Reduce costs and unlock your hotel’s full profit potential with Zonal’s hotel PMS

Our feature-rich, budget-friendly hotel management software helps you streamline operations and improve revenue. Backed by industry-leading UK based support, and access to the industry’s most connected, powerful ecosystem of hospitality technology.

Voted Best Technology Supplier 2024 in Restaurant’s Readers’ Choice Awards.

Get in touch

Proud to work with UK hotel brands of all shapes and sizes

The right technology partner for your hotel

Your technology is a vital part of your business, so it's important that you choose the right partner to work with. Your success is our success, and we'll work in partnership with you to ensure that you're getting the most out of your technology.

Premium functionality, budget-friendly pricing

We believe in fair and transparent pricing. We don’t charge commission, or hide any essential functionality behind unclear communications or feature paywalls. You get everything you need to effectively manage your accommodation as standard, from day one.

handshake icon

Dedicated onboarding and support

We’ll work closely with you throughout your onboarding journey, as well as go-live and beyond. Our UK based helpcentre is open when you are, available 365 days a year, 8am – midnight, help is never more than a call away.

Connected technology to take your hotel’s operations further

Whether it’s enhancing your guest experience, joining up your accommodation and F&B offerings, or helping you better analyse your hotel’s performance, Zonal’s suite of natively integrated technology will help you drive your hotel forwards.

Hotel management software that helps you achieve more

Built from the ground-up to enable you and your team to work smarter, Zonal’s PMS is packed full of functionality that delivers real, tangible benefits to your hotel.

Commission-free booking engine

We don’t take any commission on reservations made through our booking engine, ensuring all of your revenue is working for you.

Channel manager

Connected to over 450 OTAs, our channel manager shares availability in real time to maximise reach and eliminate overbooking.

Revenue management

Adjust rates based on demand, seasonality or guest behaviour to maximise profits and RevPAR.

Front desk

Manage room assignment, guest check-ins/outs, and payment processing, and track special requests for increased efficiency.

Housekeeping

Enable housekeeping staff to update room status in real time to improve communication and save time.

Reporting suite

Forecast sales and analyse business performance with real-time reporting across multiple locations.

Events and conferencing

Coordinate room bookings, manage spaces, and oversee F&B arrangements, with all bills processed under a single guest or company.

Marketing suite

Send targeted communications to your guests to upsell services and extras pre-stay, gain valuable reviews, and encourage repeat stays.

PMS Pricing

Essentials

PMS

Includes commission-free Booking Engine & Channel Manager

Per Site

£179 p/m

Setup & Training

£500

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

Standard

PMS + Restaurant Bookings

Seamlessly integrate your table bookings with your PMS (Training included)

Per Site

£229 p/m

Setup & Training

£900

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Plus

PMS + Restaurant Bookings + POS + QR Room Ordering

Seamlessly combine your PMS with table bookings, room service and POS delivering a truly connected guest experience.

Per Site

£399 p/m

Setup & Training

£1,700

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Enterprise

Get in touch today for a quote!

A fully integrated hospitality management suite designed to streamline your operations, enhance guest experiences, and drive efficiency. Backed by industry-leading onboarding and support, we help you run your business seamlessly.

Integrated with other industry-leading solutions

Trusted to deliver when it matters

“The team were fantastic getting us on-board so quickly. The system is really straight forward and the training and support we received was amazing”
Hotels
“I would certainly recommend Zonal’s hotel PMS system for those wishing to improve the management of booking, guest experience, and staff retention”
Hotels
The data we acquire from our technology is essential. We use this data to help set our rates for the week, the month and the following year! Through Zonal’s reporting tools, we can easily see how the business is performing and look to change our rates based on whether we need to drive occupancy, room rates or both.
Hotels

Frequently asked questions

Begin your Zonal journey

Ready for a quick chat?

Exclusive BII Member Discount

10% discount on your first 12 months’ rental fees.
Enquire now

What’s included?

Our monthly rental package includes:

Award-winning POS hardware, software and peripherals, including a kitchen printer, as standard

Installation, project management & training

This is the 'staff-cover' icon

Telephone, online and onsite support 8am–midnight, 7 days a week, 365 days a year

Also need online ordering and table booking software for your pub?
Check out our 3-in-1 Tech Suite for Independents package

Zonal's complete POS solution at an affordable price

With energy bills at a record high and staff in short supply, we understand that pub operators need all the help they can to get their business and costs under control. Available for a fixed monthly fee with no hidden costs and unlimited customer support, our POS system enables you to make significant cost savings through operational efficiencies and gives you absolute control of your cashflow, freeing you up to do what you do best – provide a great customer service.

Trusted by more than 16,000 hospitality businesses of all shapes and sizes, we are a family business at heart, providing independent businesses with reliable cutting-edge technology that is built to last.

The scalable EPoS that will transform your business

Zonal’s EPoS consists of a collection of nine robust business modules designed to help you run an efficient and profitable business. It connects the dots between your front and back-of-house, delivering you complete operational control, helping you to increase speed of service, maximise efficiency and deliver vital business insights.

Complete Cash Control Image

Monitor and maximise margins

Given the current cost of living crisis, we know the ability to effectively predict and manage cash flow is more important now than ever before. Using Zonal’s EPoS finance module, you’re able to record daily cash movements, monitor profit margins and ensure business targets are met.

Get vital business insights

Our EPoS is equipped with powerful reporting facilities to help you minimise cost whilst maximising revenue. Forget making business decisions based on out-of-date data – our reporting tools give you access to real-time business information; help you make informed decisions at the right time.

This is Zonal's Business Analytics system
This is Zonal's inventory management system

Reduce wastage and save money with our inbuilt stock control

Our stock module replaces guesswork with reliable data to ensure that not only do you not order too much, but that you don’t run out of anything important either. Quick ordering functionality also ensures your staff remain stress free, and you never leave your customers without their order.

Automate manual tasks

From reordering stock, to creating new products, Zonal’s EPoS automates manual tasks, saving time spent on admin and reducing human error. Promotions can be set up and scheduled for go-live dates, advance bookings can be taken before a function, and prices can be set for the future, eliminating the pressure for last minute, time-sensitive manual changes.

Pricing Image
This is a Zonal till

Design it your way

Our EPoS is fully customisable, giving you the ability to control the design and layout of the POS terminal ensuring your staff have exactly what they need, when they need it.

We grow with you

Aiming to grow your business? Looking to add another site? Our EPoS can be as small or as big as you want it to be – and because it’s scalable, it can grow as your business and ambitions grow. In addition, our EPOS is fully integrated with Zonal’s range of technology solutions including online ordering, booking systems, kitchen management, stock control systems and a range of customer engagement tools such as loyalty and vouchering. These can easily be added as you grow, and our connected technologies share data, allowing you to streamline operations, maximise profits and maintain complete control.

Promotions Image

100+ partner integrations

To help you make the most of your existing technology investments and offer a frictionless guest experience, we have integrations with over 100 technology suppliers. Our project team work directly with your existing suppliers to ensure that integration is quick and painless.

Unlimited support, whenever you need it

We know that hospitality businesses don’t just operate from 9am to 5pm, so our UK-based customer support centre in Edinburgh is available from 8am – midnight, 365 days a year to give customers peace of mind. Zonal’s dedicated small business team is ready to support you with your technology needs and ensure that you never have to compromise when it comes to accessing the latest innovations in hospitality technology.

Why Choose Zonal?

Reliable, award-winning technology, built to last

Family business founded over 40 years ago

Trusted by 16,000+ UK hospitality businesses

Expertise and support you can rely on

No more technology headaches, no hidden costs, just the freedom to run your business the way you choose

Adding real value to your business

Zonal’s solutions are purpose-built for the hospitality industry, benefiting small independents and large chains alike.

This is The Snug logo
“Zonal’s experience of the hospitality sector, and pubs in particular, is second to none. We had confidence in the stability of the technology and team, who are so knowledgeable and give us great service and support.”
Steve Elliot, Business Intelligence Manager, Snug
“Zonal’s state-of-the-art hardware and Aztec software has definitely helped us to become more efficient and streamline our operation.”
Brian Whiting, Company Founder, Whiting and Hammond
This is the Bath Pub Company logo
“The level of detailed data we are able to access through Aztec is second to none. We have been able to drill down and identify everything from mistakes being made by staff, that when added up are costing the business, to the success (or not) of promotions.”
Joe Cussens, Managing Director, Bath Pub Company

Get started today!

Chat with our sales team to learn about how the POS Tech Starter Pack could benefit you.

*Plus a £1,000 advance payment covering all installation, project management, training and data services. All prices listed exclude VAT. Minimum rental term 36 months. Terms and Conditions apply. Contact Zonal to find out more.

Boost your pub’s accommodation revenue with Zonal’s powerful pub PMS

Unlock your pub accommodation’s full potential with a feature-rich, budget-friendly PMS from Zonal. Backed by industry-leading, UK based support, and access to the industry’s most connected ecosystem of pub technology.

Voted Best Technology Supplier 2024 in Restaurant’s Readers’ Choice Awards.

Get in touch

Proud to work with pubs with rooms of all shapes and sizes

The right technology partner for your pub

Your technology is a vital part of your business, so it's important that you choose the right partner to work with. Your success is our success, and we'll work in partnership with you to ensure that you're getting the most out of your technology.

Premium functionality, budget-friendly pricing

We believe in fair and transparent pricing. We don’t charge commission on bookings, or hide any essential functionality behind unclear communications or feature paywalls. You get everything you need to effectively manage your pub’s rooms as standard, from day one.

handshake icon

Dedicated onboarding and support

We’ll work closely with you throughout your onboarding journey, as well as go-live and beyond. Our UK based helpcentre is open when you are, available 365 days a year, 8am – midnight, help is never more than a call away.

Connected technology to take your hotel’s operations further

Beyond our powerful PMS, Zonal’s suite of natively integrated technology can help you drive success across every arm of your pub. Whether it’s enhancing your guest experience, joining up your accommodation and F&B offerings, or helping you better analyse your pub’s performance, Zonal’s tech ecosystem will help you drive your business forwards.

Pub PMS software that helps you achieve more

Built from the ground-up to enable you and your team to work smarter, Zonal’s PMS is packed full of functionality that delivers real, tangible benefits to your pub.

Commission-free booking engine

We don’t take any commission on reservations made through our booking engine, ensuring all of your revenue is working for you.

Channel manager

Connected to over 450 OTAs, our channel manager shares availability in real time to maximise reach and eliminate overbooking.

Revenue management

Adjust rates based on demand, seasonality or guest behaviour to maximise profits and RevPAR.

Front desk

Manage room assignment, guest check-ins/outs, and payment processing, and track special requests for increased efficiency.

Housekeeping

Enable housekeeping staff to update room status in real time to improve communication and save time.

Reporting suite

Forecast sales and analyse business performance with real-time reporting across multiple locations.

Events and conferencing

Coordinate room bookings, manage spaces, and oversee F&B arrangements, with all bills processed under a single guest or company.

Marketing suite

Send targeted communications to your guests to upsell services and extras pre-stay, gain valuable reviews, and encourage repeat stays.

PMS Pricing

Essentials

PMS

Includes commission-free Booking Engine & Channel Manager

Per Site

£179 p/m

Setup & Training

£500

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

Standard

PMS + Restaurant Bookings

Seamlessly integrate your table bookings with your PMS (Training included)

Per Site

£229 p/m

Setup & Training

£900

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Plus

PMS + Restaurant Bookings + POS + QR Room Ordering

Seamlessly combine your PMS with table bookings, room service and POS delivering a truly connected guest experience.

Per Site

£399 p/m

Setup & Training

£1,700

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Enterprise

Get in touch today for a quote!

A fully integrated hospitality management suite designed to streamline your operations, enhance guest experiences, and drive efficiency. Backed by industry-leading onboarding and support, we help you run your business seamlessly.

Integrated with other industry-leading solutions

Trusted to deliver when it matters

“The team were fantastic getting us on-board so quickly. The system is really straight forward and the training and support we received was amazing”
Pubs with rooms
“A product that works for you, does what you want it to do, and is a really good tech solution, such as High Level, helps you achieve your business goals, which is vital.”
Pubs with rooms
The ability to share data across all of our sites and use it centrally was important to us. We have the full suite of Zonal products, we have been users of Zonal’s EPoS system and Airship for several years now, implementing Zonal's PMS has really tied the whole piece together.
Pubs with rooms

Frequently asked questions

Begin your Zonal journey

Ready for a quick chat?

Budget-friendly hospitality PMS for hotels & pubs with rooms, backed by industry-leading support

Streamline your operations and boost your business’s profitability with a feature-rich cloud PMS that doesn’t break the bank. Complete with access to our UK-based support, and unparalleled connectivity with our wider suite of F&B tech, Zonal’s PMS will help you deliver outstanding guest experiences that keep guests coming back for more.

Voted Best Technology Supplier 2024 in Restaurant’s Readers’ Choice Awards.

Get in touch

Proud to work with UK hotel brands of all shapes and sizes

The right technology partner for your hotel

Your technology is a vital part of your business, so it's important that you choose the right partner to work with. Your success is our success, and we'll work in partnership with you to ensure that you're getting the most out of your technology.

Premium functionality, budget-friendly pricing

We believe in fair and transparent pricing. We don’t charge commission, or hide any essential functionality behind unclear communications or feature paywalls. You get everything you need to effectively manage your accommodation as standard, from day one.

handshake icon

Dedicated onboarding and support

We’ll work closely with you throughout your onboarding journey, as well as go-live and beyond. Our UK based helpcentre is open when you are, available 365 days a year, 8am – midnight, help is never more than a call away.

Connected technology to take your hotel’s operations further

Whether it’s enhancing your guest experience, joining up your accommodation and F&B offerings, or helping you better analyse your hotel’s performance, Zonal’s suite of natively integrated technology will help you drive your hotel forwards.

Hotel management software that helps you achieve more

Built from the ground-up to enable you and your team to work smarter, Zonal’s PMS is packed full of functionality that delivers real, tangible benefits to your hotel.

Commission-free booking engine

We don’t take any commission on reservations made through our booking engine, ensuring all of your revenue is working for you.

Channel manager

Connected to over 450 OTAs, our channel manager shares availability in real time to maximise reach and eliminate overbooking.

Revenue management

Adjust rates based on demand, seasonality or guest behaviour to maximise profits and RevPAR.

Front desk

Manage room assignment, guest check-ins/outs, and payment processing, and track special requests for increased efficiency.

Housekeeping

Enable housekeeping staff to update room status in real time to improve communication and save time.

Reporting suite

Forecast sales and analyse business performance with real-time reporting across multiple locations.

Events and conferencing

Coordinate room bookings, manage spaces, and oversee F&B arrangements, with all bills processed under a single guest or company.

Marketing suite

Send targeted communications to your guests to upsell services and extras pre-stay, gain valuable reviews, and encourage repeat stays.

PMS Pricing

Essentials

PMS

Includes commission-free Booking Engine & Channel Manager

Per Site

£179 p/m

Setup & Training

£500

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

Standard

PMS + Restaurant Bookings

Seamlessly integrate your table bookings with your PMS (Training included)

Per Site

£229 p/m

Setup & Training

£900

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Plus

PMS + Restaurant Bookings + POS + QR Room Ordering

Seamlessly combine your PMS with table bookings, room service and POS delivering a truly connected guest experience.

Per Site

£399 p/m

Setup & Training

£1,700

Recommended add-ons:
  • Contactless check-in/out
  • Pay by Link

PMS Enterprise

Get in touch today for a quote!

A fully integrated hospitality management suite designed to streamline your operations, enhance guest experiences, and drive efficiency. Backed by industry-leading onboarding and support, we help you run your business seamlessly.

Integrated with other industry-leading solutions

Trusted to deliver when it matters

“The team were fantastic getting us on-board so quickly. The system is really straight forward and the training and support we received was amazing”
Hotels
“I would certainly recommend Zonal’s hotel PMS system for those wishing to improve the management of booking, guest experience, and staff retention”
Hotels
The data we acquire from our technology is essential. We use this data to help set our rates for the week, the month and the following year! Through Zonal’s reporting tools, we can easily see how the business is performing and look to change our rates based on whether we need to drive occupancy, room rates or both.
Hotels

Frequently asked questions

Begin your Zonal journey

Ready for a quick chat?

Quick, convenient, secure online order and pay

Available as both a fully branded app and web platform, Zonal’s EPoS-integrated Order & Pay solution puts the ordering and payment journey directly into guests’ hands.

An industry-leading order & pay solution

We’ve been pioneering the digital ordering space for almost a decade. With this experience, we have developed our Order & Pay platform into a robust, powerful solution that offers real, tangible benefits to both your team and your customers.

Streamline operations

No re-keying required

Full integration with our EPoS and wider suite of technology means orders placed through the platform are automatically sent through to the kitchen or bar for fulfilment, and any changes to menus or products can be automatically published across all channels.

No re-keying required

Full integration with our EPoS and wider suite of technology means orders placed through the platform are automatically sent through to the kitchen or bar for fulfilment, and any changes to menus or products can be automatically published across all channels.

Brand it your way

Your business, your branding

Our Order & Pay platform is white-labelled, enabling you to fully customise it with your branding and logos. This gives your customers a seamless user experience with no confusing third-party logos or messaging.

Your business, your branding

Our Order & Pay platform is white-labelled, enabling you to fully customise it with your branding and logos. This gives your customers a seamless user experience with no confusing third-party logos or messaging.

Increase yield

Save time, achieve more

By giving guests the option of completing an ordering journey by themselves, you can free up your team to focus more on order fulfilment, enabling you to serve more guests without the need for extra staff.

Save time, achieve more

By giving guests the option of completing an ordering journey by themselves, you can free up your team to focus more on order fulfilment, enabling you to serve more guests without the need for extra staff.

Increase revenue

Boost sales and increase spend-per-head

With reduced wait times, faster service and increased average order values, our Order & Pay platform can help you meet your revenue goals without introducing any additional operational overhead or complexity.

Boost sales and increase spend-per-head

With reduced wait times, faster service and increased average order values, our Order & Pay platform can help you meet your revenue goals without introducing any additional operational overhead or complexity.

Seamless integrations

Part of Zonal’s connected ecosystem

All data is shared between our Order & Pay platform and wider tech ecosystem to help you increase operational efficiency, whether it’s real-time stock updates as orders are placed, or eliminating potential mistakes during more manual ordering processes.

Part of Zonal’s connected ecosystem

All data is shared between our Order & Pay platform and wider tech ecosystem to help you increase operational efficiency, whether it’s real-time stock updates as orders are placed, or eliminating potential mistakes during more manual ordering processes.

Key features of Zonal’s Order & Pay

Discover some of the great functionality available in both our app and web-based Order & Pay solutions.

Secure payment

All payments are processed securely by PayPal Braintree, with Apple Pay and Google Pay also supported.

Deliver to Location

Add a room number, caravan plot or other fixed location to facilitate in-room/accommodation ordering.

Real-time availability

Real-time product availability, including stock levels, is shared between the EPoS and Order & Pay.

Repeat orders

Another round? Guests can see and repeat previous orders at the push of a button.

In-app tipping

Customers can select a pre-set percentage or enter their own custom tip value.

Sales areas

Different layouts, areas, opening times, menus, and more can be individually configured per site.

Integrated redemption

Users can redeem vouchers, promotional offers, and loyalty rewards all within the same user journey.

QR codes

After scanning a QR code, information such as table number and venue are pre-populated.

What our customers say about Order & Pay

“When compared to other apps, we found Zonal’s to be much cleaner and easier to navigate. Our customers often say it looks like we built it ourselves, it looks and feels expensive!”
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Pubs & Bars
“We spent time working with our marketing department and with Zonal to develop the app into everything we wanted it to be.”
Learn more
Hotels

Some questions. Some answers

Streamline your operations with Zonal’s restaurant POS

Zonal’s POS forms the core of your restaurant’s tech stack, helping you to deliver exceptional service, operate more efficiently, and ultimately increase revenue.

Voted Best EPoS Supplier 2024 in Restaurant’s Readers’ Choice Awards.

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Proud to work with UK restaurant operators of all shapes and sizes

Manage costs and deliver smoother service

Our restaurant POS is designed to meet the needs of any restaurant operation, from single sites to national UK chains. Get greater insight and control over your front- and back-of-house operations, and improve your guest experience.

Reliable tech to keep you trading

Our technology is designed to cope with the heavy demands of restaurant service, prioritising reliability and durability to keep you trading, no matter what.

Operate more efficiently

Zonal users report an average of 1% extra gross profit per year through tighter stock control, and an hour or more of time saved per site, per day, of time not spent on unnecessary manual tasks.

Greater insight into your business

Our restaurant POS delivers accurate, real-time insights into all aspects of your business, from stock to sales, meaning you can easily dive into the data and make decisions quickly and effectively.

Key features of Zonal’s POS for restaurants

Our POS comes functionally complete as standard, providing you and your restaurant teams with all the tools you need to deliver outstanding service.

Easily manage products

Complex product ranges across the whole business can be simply managed from one central platform.

Complete control over pricing

Centrally manage your pricing across your entire estate of restaurants or on an individual site-basis.

Simple, or complex, promotions

Build effective promotions that drive restaurant revenue with a flexible range of rules and configuration options.

Powerful stock control

Create multiple stock threads, stock locations, record wastage on an individual product basis, and more.

Complete cash management

Our EPoS includes a fully configurable finance environment that delivers real-time visibility of all transactions.

Comprehensive reporting tools

140+ reports to give you full insight into your restaurant business, per site or across your brand.

Intuitive, customisable configuration

Personalise your layout, including buttons, colours, and sizes, with the option to schedule changes in advance.

Built-in staff management

Manage staff information, monitor payroll, create and share weekly rotas, set sales targets, and more.

Full deposit traceability

Take advance booking deposits through the POS and easily report on taken, redeemed, and outstanding deposits.

Trusted to deliver when it matters

Take a look at our success stories to see how we’re helping restaurants just like yours.

Big Table Group
“As a result of ambitious expansion, we chose Zonal to affect a step-change, providing us with a best-in-class solution and real-time management information on performance across our restaurants.”
Rockfish
Bistro Pierre
“Technology was a key enabler and we quickly realised that Zonal had a grip on the critical issues that could impact and enable our growing business.”
Strada
“We had an outdated till system that wasn’t giving us the live data that we needed to operate efficiently. Zonal’s EPoS gives us the foundations on which we can build a fully integrated hospitality IT package that supports our teams and enhances our customer experience.“
Tampopo
Loungers
“With our rapid growth we needed to take more control of our operating costs and reporting systems. Zonal not only had relevant sector experience, but their EPoS system gave us the integrated solution we were seeking with up to the minute performance data for each site.“

Frequently asked questions

Begin your Zonal journey

Ready to learn more?