Embracing the future: High Level Software transitions to Zonal Hotel Solutions

As part of our ongoing commitment to delivering the best-integrated technology solutions for hoteliers, High Level Software rebranded to Zonal Hotel Solutions on Monday, 14th October.

Launched at the Independent Hotel Show, customers can expect the exact same robust features and customer service they already rely on, but with more integrated functionalities, all under one cohesive brand.

Why the rebrand?

High Level joined the Zonal family in 2016 and since then the team has been working diligently to integrate our systems and enhance our offerings. The rebranding to Zonal Hotel Solutions reflects our unified vision and mission to provide innovative, comprehensive, and customer-centric technology solutions for the hotel industry.

What to expect from Zonal Hotel Solutions

With Zonal Hotel Solutions, customers will receive the same high-level service through its impressive cloud-based hotel property management system and will continue to feature its real-time booking engine, channel manager, and vital reporting and revenue management tools.

Please note that your PMS login URL remains unchanged.

Enhanced technology and innovation

The rebrand of High Level to Zonal Hotel Solutions allows customers to benefit from Zonal’s cutting-edge ecosystem of hospitality technology, keeping you ahead in the competitive hotel industry. By leveraging enhanced food and beverage operations and streamlining marketing solutions to boost direct bookings, customers will greatly benefit from Zonal’s integrated technology

Dedicated support and training

Our commitment to providing excellent customer support and training remains unchanged and we will continue to offer the same onboarding, ongoing support and comprehensive training programmes to ensure that our customers fully leverage Zonal’s connected technology and maximise its benefits for their businesses.

Transparent pricing and zero commission fees

We will continue to operate under the same pricing structure, ensuring there are no unpleasant surprises when the rebrand occurs. Our commitment to straightforward and fair pricing will stay consistent, providing you with peace of mind as we transition to Zonal Hotel Solutions.

Seamless transition

We understand that changes can be unnerving, but rest assured, this transition will be seamless. The only changes you’ll notice are the branding of our communications and billing. All your existing data and configurations will remain intact, and our support team is here to assist you every step of the way.

Looking ahead

The rebrand to Zonal Hotel Solutions is just the beginning of many exciting developments. We are dedicated to continuously improving our services and offerings to better serve your needs. Stay tuned for updates on new features, enhancements, and opportunities to maximise the benefits of our PMS.

Thank you for your continued trust and partnership. We look forward to this new chapter and are excited about the future possibilities it brings.