News: New wave of staycationers demand better technology in holiday parks
New research from Zonal and CGA reveals that, amidst a current boom in staycations, customer expectations aren't always being met, especially when it comes to technology.
Zonal has added Yumpingo, the fast growing restaurant intelligence supplier, to its partnership programme, creating a more streamlined feedback journey for Zonal and Yumpingo customers.
Yumpingo adds to an impressive list of partners who integrate with Zonal’s technology, and offers customers access to the future of granular, guest-driven insights. The partnership refines the guest review experience by showing only the dishes ordered within the Yumpingo device, giving Zonal customers the most reliable, real-time pool of data for decision-making.
Yumpingo CEO and founder Gary Goodman, said: “Zonal and Yumpingo share a common vision to connect the guest journey from first visit to loyal repeat customer. Yumpingo is now able to provide all Zonal customers with a new lens to enable their teams to use instant guest feedback to serve more happiness each and every day.”
Chris Hill, CEO of New World Trading Company explained: “Having Yumpingo and Zonal integrated in our sites means we can present a digital bill to our guests that leads to a short review based on their experience and specifically the dishes they ordered. In return, we get rich live data linked to their bill, and their server, allowing us to make data-driven decisions to grow the business. It’s such a powerful tool for our entire team and we look forward to the future development and innovation within this partnership.”
Zonal’s chief executive, Stuart McLean, said: “As a leading innovator of technology solutions, we understand the importance of giving our customers access to our strategic technology partners.
“We are delighted to welcome Yumpingo to our partnership programme, which features many of the leading names in hospitality technology.”