Research: From Plan To Plate
This insight report follows the customer journey - from initial decision and venue choice through to ordering, paying and finally leaving a review.
The secret to building an efficient back of house for hotels
Accurate restaurant data = more strategic decisions
Using a hotel-industry specific IT solution provides unprecedented visibility of every touchpoint throughout the restaurant (in comparison to tradition order pads).
When you delight guests with a service that includes order and pay the table, you are able to take advantage of information directly into back of house systems too:
- Be more strategic with real-time order information
- Create efficiencies by automating processes to reduce cost
- No re-keying of data reduces mistakes and increases reporting accuracy for stock and order management