Zonal Hotel Solutions announces new AI partnership

As AI continues to transform the hospitality industry, we will be operating at the forefront of this technological change, to benefit hoteliers, staff and guests.

The HiJiffy integration can answer 85% of your guests’ queries instantly, via your website, social media, or WhatsApp. Pre-stay, the ChatBot can answer FAQs, manage direct bookings and arrange upgrades and additional extras, streamlining the booking experience for guests.

For your team, HiJiffy provides notifications, assigns priority status to requests and enquiries and improves internal communications, ensuring staff are providing the best possible customer service whilst cutting operational costs. The solution centralises information, preserves history and creates guest segmentation to facilitate a more targeted and personalised service to help build customer loyalty.

By boosting guest satisfaction with 24/7 multi-lingual responsiveness throughout each stay, HiJiffy promotes positive feedback, by gathering reviews and recommendations to increase repeat bookings and entice future guests.

If you’re looking to transform your customer communications and embrace the benefits of AI, HiJiffy could help your hotel thrive. If you’d like to learn more or are interested in adding this integration to your PMS, contact us today or speak to your account manager.

For more integrations, visit our PMS Marketplace.