A beginner's guide to navigating Global Distribution System (GDS) software
If you’ve ever wondered how travel agencies, travel management companies, and even your corporate travel department find the best deals on flights, hotels, and car hire, the answer likely lies in a Global Distribution System (GDS).
But what exactly is a GDS, how does it work and how can it benefit your hotel? If you’re new to GDS software, then we’ve got you covered. This guide will break it down for you and provide five compelling reasons why connecting to these systems can be a lucrative additional revenue stream.
What is a Global Distribution System (GDS)?
Think of a Global Distribution System (GDS) as the backbone of the travel industry. It’s essentially a massive database that contains information about flights, hotel rooms, car hire, and other travel-related services. But it’s not just a static database – it’s a dynamic platform that allows travel providers to search, compare, and book travel products in real time.
Who uses GDS software?
Travel agencies, Travel Management Companies (TMCs), and corporate travel departments all utilise GDS software to secure the best possible rates for their clients or staff.
By leveraging GDS, these organisations can compare prices availability, and booking options efficiently, ensuring cost-effective and convenient travel arrangements.
How does a GDS software work?
GDS works by connecting travel services, such as airlines, hotels, and car hire companies, with travel providers. It aggregates real-time data on availability, pricing, and schedules, allowing users to search, compare, and book travel services seamlessly.
GDS operates as a centralised database that facilitates transactions between travel industry players, ensuring accurate and up-to-date information is accessible, thereby streamlining the booking process and optimising travel arrangements.
Five compelling reasons hotels connect to GDS platforms
#1. Access to a wide distribution network
Connecting to a GDS opens your hotel to a vast network of 750,000 travel agents, TMCs, online booking platforms, and corporate clients, expanding your reach, visibility, and potential customer base.
#2. Efficient inventory management
GDS platforms offer tools for centralised inventory management, making it easier to manage room availability, rates, and restrictions across multiple distribution channels.
#4. Dynamic pricing
GDS platforms allow for dynamic pricing strategies, enabling hotels to adjust rates based on demand, market trends, and competitor pricing to maximise revenue potential.
#4. Access to data insights
GDS platforms provide valuable analytics and reporting tools, offering insights into booking patterns, guest demographics, and market trends, which can inform strategic decision-making and marketing efforts.
#5. Competitive Advantage
By connecting to a GDS, hotels can gain a competitive edge by reaching new markets, attracting more guests, and optimising revenue potential in the highly competitive travel industry.
GDS Vs OTA Bookings
OTAs, such as Expedia and Booking.com, provide a user-friendly platform for consumers to search, compare, and book travel services directly online.
In contrast, GDS platforms act as intermediaries that connect travel service providers with travel agencies, TMCs, and corporate travel departments, offering comprehensive access to travel data and booking capabilities.
OTAs undoubtedly play a significant role in driving bookings, but overlooking the potential of the corporate travel segment can be a missed opportunity. And with GDS being in the top five revenue-generating channels in the UK, maintaining a diverse channel mix that includes both OTAs and GDS is key to optimising your property’s visibility and increasing direct bookings.
Choosing the right GDS provider for your hotel
Choosing a provider for GDS distribution is a crucial decision for hotels seeking to maximise their reach and revenue potential.
HotelREZ a High Level integration partner, stands out as a leading SaaS-enabled company for accommodation providers, offering comprehensive solutions to more than 2,500 independent hotels, apartments, and hotel groups in more than 100 countries, including private label GDS chain code solutions.
What’s more, its GDS software has an extensive reach, connecting to over 750,000 travel agents, TMCs, or corporate travel departments.
With an impressive portfolio of customers, including renowned names such as StayCity ApartHotels, Dorint Hotels & Resorts, and The Zetter Group, HotelREZ has established itself as a trusted partner in the hospitality industry. Its broad client base underscores the company’s ability to deliver results and support the unique requirements of various hoteliers.
In conclusion, connecting to a GDS can unlock a world of opportunities for hoteliers, offering access to a wider distribution network, increased visibility, and valuable data insights. And embracing HotelREZ GDS as another revenue stream can be a strategic move to drive growth and success in the dynamic travel industry.
To find out more download HotelREZ’s Insights Report or to talk to a member of the HotelREZ team, simply email info@hotelrez.com, and one of their GDS experts will call you back.
case-study
Provenance Inns transforms guest experiences and operations with Zonal PMS
Subscribe to get the latest news, product announcements and industry updates
Making the business case to Finance for hospitality technology
Learn more about how specialist hospitality technology can benefit wider stakeholders in your business, such as finance
As an operator working day-in, day-out with your front- and back-of-house teams, you may already be acutely aware of the tangible benefits your technology can offer to your business. However, it can be difficult to “sell” those benefits across for stakeholders within the business that may not be direct users of the technology on a daily basis.
In this guide, we explore how hospitality technology can also meet the needs of your finance team, how the operational improvements it brings can have a positive impact on the wider business, as well as how it can help to deliver more accurate, data-driven insights that facilitate better decision-making to drive the business forward.
Download this guide to discover:
- The benefits of hospitality technology to your wider business
- What key areas will your Finance team consider when implementing new hospitality tech?
- How specialist hospitality technology can meet your head of Finance’s priorities
- How to address any concerns they may have around integration and implementation
Discover more useful resources
Subscribe to get the latest news, product announcements and industry updates
Guide: Transform your hotel's back-of-house operations with hospitality tech
Discover how a suite of connected hospitality technology can help build an efficient back-of-house operation in your hotel
With cutting costs and maximising margins front-of-mind for many hoteliers, ensuring you have the right technology in place to collect, capture and report on operational data from your bar & restaurant is integral to making better, more informed decisions.
Discover how specialist hospitality technology can transform your hotel’s back-of-house F&B operations, from automated and streamlined processes that result in frictionless experiences for guests, to real-time, reliable data collected at every touchpoint within the restaurant that increases reporting accuracy for stock management and business performance to help you cut costs and boost profits.
Download this guide to discover:
- The benefits of specialist hospitality technology in hotels
- How centralised product management improves control
- How stock & ordering technology can help you manage costs and reduce waste
- The role of accurate data in improving back-of-house operations
Discover more resources for hoteliers
tools
Hospitality Tech Assessment: Improving the guest experience & driving loyalty
Subscribe to get the latest news, product announcements and industry updates
The Hotelier's Guide to Increasing F&B Revenue
Discover how industry-specific technology can help hoteliers maximise their F&B offering and boost revenue
With 57% of consumers stating that an on-site restaurant or bar as a ‘must-have’ amenity when looking to book a stay in a hotel, F&B presents a significant opportunity for hoteliers to drive revenue and increase guest spend. But it’s not just about having F&B on-site, it’s also about delivering great experiences and high-quality food and drink.
In this guide, we explore how you can maximise the appeal of your hotel’s F&B offering and drive revenue, including making the most of the booking journey to increase upselling, catering to guests’ demands for speed and convenience, and leveraging social media as a method of driving footfall.
Download this guide to discover:
- Current hotel hotel consumer trends
- How hoteliers can put F&B on guests’ radar during the booking journey
- The importance of room service and accommodating digital-savvy guests
- How industry-specific hospitality technology can help hoteliers streamline operations and maximise F&B revenues
Discover more resources for hoteliers
Subscribe to get the latest news, product announcements and industry updates
Whitepaper: Why data matters to small hospitality businesses
Discover the importance of data for hospitality businesses, and how it can be used to improve the customer journey and build loyalty
Data is an incredibly valuable tool for hospitality businesses. It can be used to improve any and every aspect of your business – grow margins, cut waste, streamline processes, acquire new customers, improve customer service and much, much more.
Nowhere, however, is data more valuable than when it comes to your customer journey. Data allows you to better understand your guests, helping you to remove their pain points, personalise their journey and create a more relevant experience which ultimately increases the likelihood they will become a loyal customer that returns again and again.
In this whitepaper, we explore the value data can bring to smaller hospitality businesses and how data can be used throughout the customer journey to improve experiences that keep guests coming back for more.
What's in the whitepaper?
- How to build a more detailed database of your customers
- Tips on using data to improve your customer journey
- The revenue-driving opportunities data can bring
- How data can be used to encourage loyalty and repeat visits
Discover more useful content
webinar
Inside Intelligence: Navigating the world of data to help you scale
blog
Loyalty schemes in hospitality: What top CEOs think
Subscribe to get the latest news, product announcements and industry updates
Hotel Property Management System Buyer's Guide
Discover the key features and functionality you should be looking out for when choosing a PMS provider
Your PMS is the beating heart of your hotel’s operations, and choosing the right solution that meets all of your requirements amongst a variety of providers can seem like a daunting task. To help you navigate through the world of hotel PMS systems, we’ve put together this helpful buyer’s guide to help you choose the right system for your business.
From front-of-house to back-office, OTA connections, housekeeping and managing bookings, the right PMS can enable you to effectively manage all aspects of your hotel seamlessly from one system, providing significant time savings to you and your staff and enabling you to focus on providing exceptional hospitality to your guests.
What's included in this guide?
- The main benefits of PMS software for hotels
- The core features and functionality you should look out for when choosing a hotel PMS
- Key questions to ask hotel PMS providers when evaluating a new system
- Typical pricing models and implementation timelines
Subscribe to get the latest news, product announcements and industry updates
How hoteliers can encourage guests to book direct
An exclusive whitepaper exploring different strategies hoteliers can employ to boost direct bookings, and how this can benefit your business
With the rise in popularity of staycations in recent years comes an increased opportunity for hoteliers to improve RevPAR through encouraging guests to book direct rather than via an Online Travel Agent.
In a recent roundtable, hosted in collaboration with the Institute of Hospitality, we sat down with experts in the hotels sector for an in-depth discussion on the challenges involved with getting guests to book their accommodation directly with the hotel, and the revenue-boosting opportunity for businesses that get this right.
From collecting more valuable guest data to drive more effective marketing, to greater upselling opportunities, and building brand loyalty that generates more repeat business, direct bookings offer so much more than just reducing your commission bill…
What's in the whitepaper?
- The role OTAs play in building brand awareness and reach
- How to better gather and utilise your guest data to increase revenue
- The importance of reviews and building a strong online presence via social media
- How to better leverage your technology to streamline processes and improve guest experiences once they have made a booking
Subscribe to get the latest news, product announcements and industry updates
The Hotelier's Guide to Increasing Revenue and Direct Bookings
Discover key strategies to improve your guest experience, boost loyalty, and increase RevPAR through direct bookings
All signs point towards a bumper year for staycations in the UK, with recent research uncovering that 81% of consumers are planning to stay in a UK hotel in 2023.
This increased demand for hotel accommodation presents a golden opportunity for hoteliers to grow profits and strengthen their businesses for the future. Download your free copy of ‘The Hotelier’s Guide to Increasing Revenue and Direct Bookings’ to discover actionable advice you can implement in your hotel today to help capitalise on the unique opportunities 2023 will bring.
In this guide, we'll explore:
- How to get the balance right between OTAs and your own booking channels as part of your overall marketing mix
- The benefits an end-to-end direct booking solution can have for your business
- How to best use the data you collect to build better relationships with your guests
- How to drive repeat visits, loyalty and increase average guest spend
Subscribe to get the latest news, product announcements and industry updates
With restaurants and cafés becoming an increasingly integral part of a visit to a garden centre, technology that offers a frictionless customer journey and operational improvements will be the key to success for restaurant and catering managers looking to boost their revenue in 2022 and beyond.
From helping you to provide a slicker customer experience, to boosting average spend per visit, speeding up service to reduce wait times, increasing operational efficiency and cutting costs, specialist F&B technology can have a positive impact on your entire offering.
Why should I download this guide?
In this guide, you will discover:
- How to remove points of friction in your customer journey
- How to optimise your offering, reduce waste and cut costs
- The benefits of using dedicated hospitality tech in Garden Centre restaurants and cafes
- How Garden Centre operators such as Haskins are utilising F&B tech to improve efficiency and speed of service
Download the guide
Subscribe to get the latest news, product announcements and industry updates
Guide: 12 tips for Christmas
With Christmas just weeks away and the festive season already in full swing, restaurants, pubs and bars are getting ready for the most critical trading period of the year. But what should operators be doing to prepare for the Christmas period as we enter the month of December?
To help you with your Christmas plans, Zonal, together with our good friends at Bums on Seats, and Wireless Social have put together twelve top tips to help your festive season go with a bang.
Download the 12 tips for Christmas guide to find out more about:
- How to optimise your booking platform and eliminate no-shows
- The most effective ways to communicate with booked guests
- How to maximise your venue’s visibility
- Ways to encourage guest Wi-Fi log ins
And much more…..