Database management project onboarding and support
Project onboarding
When you partner with Zonal, we will provide a comprehensive and intensive support process to ensure a smooth implementation and set up process of your new Zonal solution.
We will work closely with you from day one. You will be assigned a project manager if relevant, and a dedicated Account Manager who will be your first point of call throughout your partnership with us.
Our Sales and Account management team hold extensive hospitality knowledge, and will ensure they understand your business and the industry you operate in.
Ongoing support
If you require further support and training after your project onboarding, our dedicated support centre based in Edinburgh covers all our products and services and is available 8am-12am, 7 days a week, 365 days a year.
Adding real value to your business
Zonal’s solutions are purpose-built for the hospitality industry, benefiting small independents and large chains alike.
“We have a great relationship with the Zonal team and they are very good at holding our hand and making sure we don’t jump before we can walk. They are always on hand to answer any questions we have and we always get a quick response from the team at the Help Centre.”
“This was a major investment for us, which required minimum disruption to the business. Having a Zonal representative on site on day one was extremely important to make sure that the pub could continue to trade and that the team were supported through this important change. The Zonal helpline was key to ensuring our team had the right back-up and support”
