Build a single customer view with Zonal
Build a centralised customer database and unique picture of every single guest with Zonal’s database management solution – Single Customer View.
Critical spend data from EPoS, activity history such as bookings, email engagement, loyalty programmes and more, together with data from third party integrated sources such as Wi-Fi check-ins is pulled in to one central place. This gives you the ability to analyse your data and gain a much deeper understanding of your customers’ habits, preferences and digital interactions than ever before.
Send timely and relevant promotions and discounts to targeted groups of customers, depending on their visit frequency and purchasing behaviour and say goodbye to blanket promotions to your whole database with this smart database management solution.