BluJay’s MessageBroker platform helps unlock Acquire’s full potential as a real-time, order-to-pay tool for Zonal’s customers and their suppliers, by providing a fully integrated and automated communications service.
Zonal’s Director of Online Commerce, Helen McMillan, said:
“BluJay impressed us with their extensive list of suppliers and the flexibility to integrate seamlessly with our Acquire platform, ultimately delivering cost reductions and an even better service for our customers.
“With the implementation of MessageBroker, we will quickly and easily provide more customers with an enriched and wider range of Acquire’s features, such as a real-time, more accurate view of order status and vastly improved invoice matching.
“As BluJay fully supports the onboarding of new suppliers to the platform, we have also freed up specialist technical resources within Zonal to focus on delivering more industry-leading innovations more quickly.”
Zonal was looking for a partner with experience in its field, who it could trust to provide an affordable, tailored solution with a focus on excellent service, and BluJay stood out from the crowd.
Enhanced integrations across the supply chain are already yielding a reduction in errors across customer operations. Improving these collaborations will also empower Zonal customers to develop strategic and operational action plans to effect cost efficiencies and enhanced customer service.
“BluJay is proud to partner with Zonal to improve integration across customer supply chains,” Sian Hopwood, SVP B2B Operations at BluJay.
“We know that consumer expectations in hospitality are increasingly high. The complexity of the technologies needed to achieve customer satisfaction and the pressure for hospitality firms to increase efficiency are also growing. The integration and automation of MessageBroker will help Zonal achieve its goals in the face of this double challenge.”