Introducing Butcher & Catch
An independent restaurant based in Sheffield
Founded in 2017 by business partners, Liam Ridge and Adam Pearce
Born from a desire to create a space where the experience is just as important as the food
Provenance, quality and sustainability are the values that underpin the business
“Our restaurant is not located on a highly trafficked road, it’s a destination restaurant, so immediacy and live availability to a reservations diary was key.”Adam Ridge, Co-owner and Founder, Butcher & Catch
The business challenge
Butcher & Catch knew that the ability to manage and control the volume and flow of bookings was vital for a successful launch and wanted to avoid any potential negative customer experiences due to overbooking.
The restaurant is not located on a highly trafficked road
Live availability within a reservations diary was vital
Wanted full control of over volume and flow of bookings
Risk of overbooking on launch
The solution
Choosing Zonal’s all-in-one online booking and table management system, Zonal Bookings, meant they could open with confidence, knowing that they had full control over volume and flow of bookings. They were also able to protect the business from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch.
- An all-in-one online booking and table management system – Zonal Bookings
- A seamless, mobile-friendly reservations system that allows customers to book with confidence
- A user-friendly system which means staff training is quick and painless
“Using Zonal Bookings meant we could open with confidence, knowing that we had full control over volume and flow of bookings. We could protect ourselves from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch.”Adam Pearce, Co-owner and Founder, Butcher & Catch
Results
Butcher & Catch now have greater table visibility and EPoS integration means that moving tables and juggling customers and tabs in-session is fast and simple. By managing available booking times, they can fit in extra sittings, and therefore increase yield and revenue.
100%Control of volume and flow of bookings
100%Insight into trends and busy times to strategically plan available slots
