Butcher & Catch hooks up with Zonal

Introducing Butcher & Catch

An independent restaurant based in Sheffield

Founded in 2017 by business partners, Liam Ridge and Adam Pearce

Born from a desire to create a space where the experience is just as important as the food

Provenance, quality and sustainability are the values that underpin the business

“Our restaurant is not located on a highly trafficked road, it’s a destination restaurant, so immediacy and live availability to a reservations diary was key.”
Adam Ridge, Co-owner and Founder, Butcher & Catch

The business challenge

Butcher & Catch knew that the ability to manage and control the volume and flow of bookings was vital for a successful launch and wanted to avoid any potential negative customer experiences due to overbooking.

The restaurant is not located on a highly trafficked road

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Live availability within a reservations diary was vital

Wanted full control of over volume and flow of bookings

Risk of overbooking on launch

The solution

Choosing Zonal’s all-in-one online booking and table management system, liveRES Tables, meant they could open with confidence, knowing that they had full control over volume and flow of bookings. They were also able to protect the business from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch.

  • An all-in-one online booking and table management system – liveRES Tables
  • A seamless, mobile-friendly reservations system that allows customers to book with confidence
  • A user-friendly system which means staff training is quick and painless

“Using liveRES Tables meant we could open with confidence, knowing that we had full control over volume and flow of bookings. We could protect ourselves from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch.”
Adam Pearce, Co-owner and Founder, Butcher & Catch

Results

Butcher & Catch now have greater table visibility and EPoS integration means that moving tables and juggling customers and tabs in-session is fast and simple.  By managing available booking times, they can fit in extra sittings, and therefore increase yield and revenue.

100%
Control of volume and flow of bookings
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100% visibility of in-session diners and table availability
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Insight into trends and busy times to strategically plan available slots
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Increased profits thanks to improved yield
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A stress-free, successful launch

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