Assessment 5:
Improving the guest experience and driving loyalty
Zonal’s Improving the Guest Experience and Driving Loyalty self-assessment
Answer a few short questions to identify how well your tech helps you to deliver incredible guest experiences that keep your customers coming back time and time again. At the end you’ll get personalised guidance which explains how you can leverage your customer data to offer personalised customer experiences.
Take our other self-assessments to see if you score just as well across other key areas.
1: Reducing administration tasks
Find out if your tech helps you remove manual tasks that sap time and resources, and enables you to improve speed and…
2: Driving revenue
Let’s focus on your bottom line, and examine how your tech helps you to drive additional revenue. In this quick but…
