Loyalty programmes resources

Loyalty programmes

Onboarding & support

Resources

Blog: Segmentation and the power of personalised comms

Guest blog from our partner Wireless Social explores the ways operators can use personalised comms to entice customers back to your venue

Webinar: Order & Pay, a smart digital solution for the contactless COVID era

Hear from Zonal's CTO John Woodforth and Product Delivery Manager Matt Brooks as they discuss digital solutions at centre stage in the consumer journey, and what's next for Order and Pay technology.

Blog: Four ways loyalty schemes will change in 2021

A successful loyalty scheme will need to look a little different from anything offered pre-pandemic. Here’s four ways to make a success of a loyalty scheme in 2021.

Research: Loyalty and Technology in 2021

Zonal and CGA’s latest GO Technology research reveals the popularity of loyalty schemes in hospitality among both consumers and business leaders.

Blog: How customer behaviour and preferences change across age and gender in pubs and restaurants

Zonal’s GO Technology research explains how customer behaviour and preferences change depending on generation and gender. Find out more!

Blog: On the floor or in the cloud? How hospitality businesses are transforming their IT infrastructure

Find out how the move to cloud-based solutions is delivering measurable benefits to hospitality businesses.

New World Trading receives amazing guest feedback with innovative mobile experience

The New World Trading Company extends its relationship with guests digitally post-visit and enhances the overall in-venue experience with mobile Order and Pay and Loyalty app.

Blog: 5 top strategies to increase customer loyalty

Research shows that it takes seven new customers to equal the value of one loyal customer. Read our blog on how to increase customer loyalty in your venue. Find out more.