Convert large party enquiries into bookings
Our fully EPoS-integrated and highly customisable events booking solution, liveRES Events and Pre-Order, allows your customers to book and pay in advance, pre-select their meals and drinks, and buy any additional packages. As part of our liveRES suite of reservations products, liveRES Events and Pre-Order enables you to have complete visibility and control of your event bookings at all times – regardless of whether you operate one venue or a multi-site estate.
Three management portals in one
liveRES Events and Pre-Order comes with three secure management portals as standard: Admin Portal, Event Manager Host App and Guest Portal, ensuring everything from event creation through to enquiry handling, managing pre-orders and communication with the guest is handled efficiently.
Multi-functional booking widget
Your customers can view real-time availability, 24/7, from any device or platform and make standard table reservations or large group bookings via the same website booking widget. Table availability and capacity is fed directly from your central reservations diary in real-time to the booking widget, giving you and your guests complete confidence that the booking can be accommodated.
No confusing third-party branding
You own the relationship with your customer, no one else. By taking advantage of our full set of APIs, you can create a fully customised booking journey, showcasing your brand and logo – not those of a third party. Having your own branding strengthens the relationship you have with your customers and increases brand loyalty.
Develop dedicated menus, packages and optional extras to upsell
Big events call for big celebrations, so take advantage to upsell extras such as drinks bundles, birthday cakes, special cocktail menus or whatever else you fancy!
Geo-location search functionality
Ideal for multi-site operators who have more than one venue in the same neighbourhood, our geo-location functionality means you don’t miss out on bookings when you have availability in another site nearby.
Staff are free to provide excellent service on the night
With no need to take orders from everyone or waste time totting up the bill at the end of the night, pre-ordering and paying for food and drink in advance takes the stress off your team and helps the party go with a bang.
Create bookable areas
With 42% of consumers wanting to be able to reserve specific tables, booths and or areas, you can specify areas within your venue which can accommodate large groups and make those available for customers to book online.
Customer can view and manage their own bookings
We know that large bookings often change, as people are either added or drop out of the event and requirements are modified. A dedicated Guest Portal makes it easy for your customers to access their booking details and update their event information.
Events Manager Host App for simple booking management
No more scribbled notes in the diary or looking back through email chains. All the enquiry or booking information and guest communications are stored in one convenient place.
Control multi or single site admin access rules and permissions
Set user permissions and access rights to the Event Manager Host App and grant permissions to edit event bookings.
Record orders of individual menu items
Your guests can select items from your online menu at any time, reducing order errors and giving you full visibility over who has placed the order.
Take deposits and calculate balances
Customers can pay in advance for their food and drinks, and you can easily track any outstanding balance. You can also set reminders to request part or full payments, with automated payment requests sent on predetermined dates.
Pre-ordering means you have plenty of time to check you have enough stock to meet all orders for the event, and provides an easier flow of orders into your kitchen.